• home depot

    Home Depot Website Prices Have Nothing To Do With In Store Prices

    Remember, Home Depot's price match policy doesn't apply to online listings, including its own website. At his local store, Michael paid more than twice the online Home Depot price for a coaxial cable, but Home Depot refused to refund him the difference. They even say as much in small print on each page of their website. With Home Depot, be sure to call and get a valid local price quote before heading off to purchase something you saw online. More »

    8:49 PM on Fri Nov 14 2008
    By Chris Walters
    8,065 views, 78 comments

    Most discussed strathmeyer: So why can't he return it? more »

  • customer service

    Customer Service Not Working? Try GetSatisfaction

    Here's hoping for everyone's sake that some Warbucks type buys up Consumerist, lavishes me with gifts, and allows this great blog to continue. But even so, it never hurts to know about other online services out there. GetSatisfaction.com is a kind of crowdsourced customer service forum where anyone can post about any product or company, and where companies are encouraged to join in. Since the content is grouped around those products and companies, it's easy to drill down to relevant topics, or to find people who can help answer that customer service question you can't seem to get resolved. Here's a sample page on Comcast. That's right, my first entry as a substitute Consumerist editor today and I've already mentioned Comcast. More »

    8:30 AM on Fri Nov 14 2008
    By Chris Walters
    2,556 views, 17 comments

    Most discussed vladthepaler: Here's hoping that whoever buys Consumerist fixes your web pages so they're not so damned wide. All this horizontal scrolling more »

  • inventory issues

    Why You Should Never Order Anything From Sears.com

    Mike sent us two stories of back-to-back merchandise fiascos with orders he placed on Sears.com for in-store pickup. What's worse, the problems can't just be blamed on a lone rotten employee, or attributed to bad luck—several Sears stores were involved. Our verdict: there's something seriously messed up with the Sears fulfillment chain, and it's not worth your time or energy to bother with it. But you knew that already, right? More »

    3:08 PM on Fri Oct 17 2008
    By Chris Walters
    22,979 views, 124 comments

    Most discussed timmus: Interestingly I was on Sears.com the other day and was thinking about buying a torque wrench, after finding a few more »

  • Circuit City Bankruptcy Watch

    Circuit City Promises The Same Price In The Store And On The Web

    Circuit City has announced that, after extensive research, they've decided that consumers want to see the same prices in the stores as on-line. More »

    6:29 PM on Wed Oct 15 2008
    By Meg Marco
    11,337 views, 73 comments

  • Finovate

    Report From Finovate '08: Round 3

    We spent yesterday at Finovate, a yearly roundup of new personal finance services available online. Here's a recap of some of the afternoon presentations, including a mortgage comparison service that promises greater transparency, a new credit simulator feature from Credit Karma, and a site that uses reverse auctions to get banks to bid on your money. More »

    Feature

    5:42 PM on Wed Oct 15 2008
    By Chris Walters
    2,100 views, 7 comments

    Most discussed cathycameron: The problem with the smarthippo idea is that no one is ever honest about their credit, let alone on a more »

  • Finovate

    Report From Finovate '08: Round 2

    Round 2 of the Finovate presentations includes online financial planning, the "match.com" of stocks, and Facebook banking. Let's dive in and find out what they're all about: More »

    Feature

    11:19 AM on Tue Oct 14 2008
    By Chris Walters
    2,374 views, 2 comments

  • Finovate

    Report From Finovate '08: The Latest Personal Finance Tools

    I've been dispatched by our cigar-chomping editors to midtown NYC to check out the 14 new personal finance software apps getting demoed at Finovate 2008. I'll be reporting here and letting you know about the latest tools from the frontlines of the personal finance revolution. More »

    Feature

    10:13 AM on Tue Oct 14 2008
    By Chris Walters
    2,691 views, 6 comments

    Most discussed gc3160 - that homo that u know: I'm sure these are not hard to find sites but some links would be great so I don't have to more »

  • scams

    NWV Direct Caught Pulling Bait And Switch, Tries To Backpedal

    Joshua caught New World Video Direct trying to pull a bait and switch on him with a recent order, so he canceled it and gave them a bad review on resellerratings.com. They contacted him to ask if he'd remove the rating. Joshua wrote back to decline, but he reminded them that it's actually pretty simple to develop a decent reputation as retailer: "If you want to have anyone trust you as a business you have to only list items you plan to sell for the price you plan to sell them at." More »

    8:38 AM on Mon Oct 13 2008
    By Chris Walters
    46,716 views, 63 comments

    Most discussed jchabotte: Never heard of NWV.. all my photog gear, i get from B&H, never had any problems, customer service at the more »

  • netflix

    Maximize Your Netflix Membership With FeedFlix

    We first discovered the very useful FeedFlix back in May, and since then the site's been updated to present more data on how well you utilize your Netflix membership. By pasting in any of your private Netflix RSS feeds, you'll see a breakdown of your activity stats, like how long on average you keep titles and your average cost-per-rental. A handy new feature is the "email alerts" function, where you'll receive a weekly reminder if you've kept a title past a certain number of days. We've included a screenshot below. More »

    11:51 AM on Fri Oct 10 2008
    By Chris Walters
    7,922 views, 42 comments

    Most discussed Thanatos: I used to have movies 1 day at most and had unlimited 3 at a time plan after i got more »