Consumerist
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I love the '90s
Flee Geocities Before It Closes Forever
Before Blogspot and Wordpress, and even before Google, there was Geocities. But no more. If you have files or content stored on Yahoo's GeoCities service, be sure to back up or move or it by Monday. That's when the service, an early free web host and nerd training ground, closes down forever. It's like part of my lonely, geeky adolescence is about to die. More » -
servepath
UPDATE: Additional Information On $5,700 Bandwidth Overage Story
Last week, we brought you the story of Mick, whose dedicated server was compromised and he was hit with $5700 in bandwidth charges. Many readers, especially those working in the field, had questions about the particulars of his plan and contract with the Web host. The company, Servepath, contacted us with those details, as well as some crucial background information. More » -
servers
Web Host Doesn't Let You Know About Bandwidth Overages For A Week, Wants $5,700
UPDATE: Additional Information On $5,700 Bandwidth Overage Story
My Web hosting account is set up to send me a panicked e-mail if my bandwidth goes over a certain amount per day, but not everyone is that paranoid. Servepath, the company that hosts Mick's dedicated server, wants him to pay $5,700 in overage fees incurred after his account was compromised and lots and lots of bandwidth stolen. More »
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web hosting
Host Monster Turns On Customer, Shuts Down Blog Without Warning Or Sensical Explanation
Web hosting company Host Monster only has so many SQLs to hand out to people, and can't go around passing them out willy-nilly. Why, there are probably websites in Africa that don't have any SQLs. We're not really sure what "SQL" is but we think it's used to store blog entries; whatever it is, Joe Posnanski used too much of it. The Kansas City Star/Sports Illustrated reporter upgraded his hosting package a few months ago and was assured by Host Monster that there'd be no problems as his professional blog drew more traffic. "No problems," except that last Friday they permanently closed his account without warning. More » -
yahoo
Watch Your Mouth On Yahoo! Answers Or They'll Delete Your Email And Website
Reader Andrew has been a Yahoo! email paid subscriber for 8 years. He also has a Yahoo! Small Business account for his website and has a paid Flickr account. He also participates in Yahoo! Answers. Sadly, Andrew said something on Yahoo! Answers that Yahoo! feels violated their TOS. The result? They deleted Andrew's entire account, including his email, Flickr, and website hosting. He was given no warning. Yahoo! says his account was "suspended." Andrew writes:Now, lets have a quick look at that word - suspended. If a student get suspended from school that usually means they are back within a few days or a week or so. Yahoo!'s definition of suspended means removed permanently. This included all emails I had saved over the last eight years, my pre-paid Yahoo! Small Business Account, my FLICKR account, IM account - the lot. To top it off, and here is the sweet bit, even though I OWN the domain name transformertattoo.com I cannot move it to another hosting service because the contact email address, yup, you guessed it, was my deleted Yahoo! email address. "
Andrew says this is happening to quite a few people who say something untoward on Yahoo! answers (according to Andrew they claim he said something about harming animals, which he denies, but who knows.) Even if Andrew did say something out-of-line, should that affect other services he's paid for? Andrew claims Yahoo! will not reinstate his account or refund his money. Read his letter inside. More » -
customer service
VistaPages Must Really Hate Having Customers
Surprise, surprise, Anne wasn't the only customer VistaPages managed to piss off. More » -
csr
VistaPages Curses Off Customer
Cut, parse, weave and waffle. Some customer service cases we can really run around who's in the right but Anne's is a clear case of customer abuse. More »
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