• taking it seriously

    Vindictive Qwest Employee Slashes Six Phone Lines

    KTVZ in Redmond is reporting that a vindictive Qwest employee is running around slashing phone lines "to get back at" another technician. Six phone lines have already been cut, prompting Qwest to launch an investigation.
    Janine Butler said, "This person could come into my home during the day, during the evening time. They could steal, rob, rape. We live in a scary time."
    More »
  • videos

    $54 Million Pants Case Back In Court

    Roy "Fancypants" Pearson, the ex-judge who sued a dry-cleaner for $54 million over a misplaced pair of pants, that the cleaner even offered to replace, is continuing to press his case. He lost his original suit, he lost his job, now a court has agreed to hear his appeal. This man gets the award for worst...consumer...ever. Video inside. More »
  • lawsuits

    AT&T's Arbitration Clause Strips Consumers Of Their Rights

    We just love the word unconscionable. You know who doesn't love it? AT&T. Their mandatory binding arbitration clause was ruled unconscionable by the state Supreme Court of Washington, after AT&T tried to prevent a consumer who believed he was being systematically overcharged from filing a class action lawsuit. More »
  • pandora

    Say Goodbye To Pandora?

    When SoundExchange, the organization that represents many labels and artists, proposed steep new royalty rates for radio webcasters last year, they shortsightedly killed off their own revenue stream. Instead of their proposed rates being cut back as part of a standard negotiation, they were surprised to see the U.S. Copyright Royalty Board reject opposing arguments and adopt SoundExchange's rates fully. Now Pandora, the popular streaming music site, says it's paying over 70% of its revenue in royalties, and unless Washington changes the rates soon—which looks unlikely— they will have to shut down. More »
  • murky coffee

    Coffee-Shop Threatens To "Punch" Customer In His "Dick"

    What could a customer and a coffee shop be scuffling over that would lead the owner to publicly announce that if the customer comes back in, he'll "punch him in the dick?" And the customer saying the only way he'll come back in is with "matches and a can of kerosene?" The right to pour espresso over ice, obviously. The blogstorm began as follows... More »
  • receipt checking controversy

    Washington D.C. Police Say Its OK For Off-Duty Cops To Detain You For Not Showing Receipt

    Remember Matt? He was detained by an off-duty police officer who was employed as a security guard by the Home Depot because he did not show his receipt. Matt complained about this to the Home Depot and received an apology from Frank Blake, the CEO. He also filed a formal complaint with the Metropolitan police. He says the police found his complaint to be unfounded. More »
  • dc

    DC Tickets And Tows Stolen Car, Releases It To Thief, Then Sends Collection Agency After Owner

    Steve Steinberg refused to pay a parking ticket issued after his car had been stolen, so the Washington, DC Department of Motor Vehicles sent a collections agency after him. Steinberg's car was stolen in September of 2006. After he reported the theft, Steinberg says, the DC police and DMV ticketed his car, towed it, then released it to the thief. More »
  • complaints

    Dairy Queen Sells Man Four Delicious Burgers

    We're not sure what Robert's problem is but apparently he doesn't appreciate the hard work Dairy Queen went into making him and his family four delicious cheeseburgers. Irregardless of the futility of the endeavor, he has decided to make it his personal mission to try to sic the health department on his local Dairy Queen, simply because his burgers came out nearly raw. News flash Robert! Ever heard of a steak tartare? This is a Freedom Steak, and you don't have to go into one of them fancy-pants restaurants to get it. His ill-informed ranting and more pictures of tasty burgers, after the jump... More »
  • amazing savings

    Travel Between New York And Washington For $1 With BoltBus

    BoltBus offers service between Washington D.C. and New York with fares starting at $1. Each ride comes not just with WiFi, but with power outlets at every seat—a luxury usually confined to Amtrak. The downside? (There are several.) More »
  • lux

    Are You Ready For The $35 Movie Ticket?

    What recession? A group on investors think Americans are ready to pay $35 for a movie ticket, says Variety: More »