Consumerist
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washington mutual
WaMu Saddles Credit Card Theft Victim With Thousands In Fraudulent Charges
Someone stole reader A's WaMu credit card number and racked up thousands in fraudulent charges, and now WaMu wants A to pay for it. The fraudsters also made a PIN request for a cash advance over the phone, and WaMu said that phonecall orginated from A's parents house. Because of this, which A says is impossible, WaMu demands A be responsible for the charges. He's written letters and called executive customer service and it's gotten him nowhere. His crappy story, inside...
More »
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mergers
Chase/WaMu Changeover Leads To Comical Levels Of Customer Inconvenience
Shawn was a faithful Washington Mutual customer, and by default is now a Chase customer. Sort of. He learned that the transition will take until September (September?!) and he can't deposit personal checks in his account—even at a branch—without elaborate workarounds. What kind of bank is that?!
Oh, right. Chase. More »
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chase
updated: WaMu Accounts Become *Almost* Totally Chase July 24
Starting July 24, 2009, WaMu accounts will get fully transitioned to Chase. After that, ex-WaMuers will be able to fully enjoy the benefits of Chase banking, like making deposits into Chase ATMs, the full range of Chase branch banking services, and the luxury of paying Chase's service fees which are higher than WaMu's were.
UPDATE: Actually, this is just the second conversion. The third and last conversion will happen in the fall.
(Photo: mr.hodgson)
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wamu
Check Your Bills, WaMu Cardholders, Due Dates May Be Changed
If you're a former WaMu credit card customer and now with Chase, check your bill due dates. They may have changed, according to reports CreditMattersBlog is getting from its readers. Seems WaMu had a 25-day grace period, while Chase has one of "at least" 20.
Former Washington Mutual Cardholders Getting Snagged By Shifting Due Dates At Chase [Credit Matters Blog] (Photo: kilgore)
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media whoring
NY Post Picks Up Consumerist Reader's ATM Skimming Story
Check it out, we're in the New York Post today. They picked up our reader Dan's story about finding an ATM skimmer at a Chase/WaMu, along with the skimmer spotted by Gizmodo reader Sean after they ran Dan's story. Neat!
ATM DANGER BARED [NY Post] (Photo: Paul Lowry)
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how to
Convert And Combine Your WaMu And Chase Cards
The handover is complete and Chase now officially runs the WaMu credit card operations. Here's how to combine your WaMu credit lines with your Chase credit lines. [CreditMattersBlog] (Photo: Ed Yourdon)
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minimum payments
Chase Replaces Automatic Payments With Monthly Minimum On All WaMu Credit Cards
Is your Washington Mutual credit card set to receive automatic payments? If it is, and you pay anything less than the full balance, then come March 6, you'll be paying only the monthly minimum. Why? Because it's an easy way for Chase, WaMu's new corporate overlord, to make money off unsuspecting cardholders... More » -
wamu
WaMu: No Refund, You "Authorized" Those Muggers
This tourist in Rome got robbed and WaMu won't reimburse him for the money they stole from his debit account. More » -
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washington mutual
Chase Eats All WaMu Credit Cards In March, What Happens?
When Chase completely takes over the old WaMu credit card division in March, a new super-power will be granted to WaMu credit card customers who also have a Chase credit card, reports CreditMattersBlog. As long as you have a zero balance on one of the cards, the two cards will be combined and your Chase's credit limit will now be the sum of the two credit limits. WaMu cardholders without a Chase card will get to convert their cards into Chase cards.
WaMu Cardholders Won't Be Orphaned: Can Convert And Combine Existing WaMu Cards With Chase In March [CreditMattersBlog]
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wamu
WaMu To Close 299 Branches, Many In Chicago
Chase has announced that they will be closing 299 branches, 57 of them in the Chicago-area alone. The Daily Herald says that most of the branches are across the street or down the block from existing Chase branches and consolidation is necessary. The remaining WaMu branches will be converted to the Chase brand. More » -
chase
No More Free FICO Scores For WaMu Customers After March 9
It looks like after March 1, 2009 quondam Washington Mutual cum Chase customers won't be able to get their FICO scores for free anymore through their bank. Those people in the picture look pretty excited about yet another WaMu feature being taken away. Woohoo, indeed. [Chase] (Thanks to Luke!) -
credit cards
Help! They Closed My Credit Card Because I Didn't Use It!
Reader Kevin is upset with WaMu because they closed his credit card due to inactivity. Had he known they were going to do this, he says he would have been happy to pay a small fee to keep it open, etc. The card is the oldest one on his credit report — and closing it has affected his FICO score. More » -
money meltdown
WaMu Told Washington That Adjustable Rate Mortgages Were Safer Than Some Fixed Ones
The Associated Press says that a review of regulatory documents shows that years before the subprime mortgage crises developed into a full blown economic meltdown— the government ignored warnings and listened instead to lobbyists who represented some of the same banks that have now failed. More » -
wamu
Kiss Courtesy Overdraft Fees Goodbye With WaMu Debit-Only Card?
Whoever came up with the name "courtesy overdraft fee" is one smart cookie. They figured out a way to let you do something you don't want to do, charge you a fee, and make it sound like they're doing you a favor. WaMu is one of the few banks that let you... More » -
washington mutual
WaMu And Wachovia Weren't On Texas-Ratio Deathwatch List
Back in July, after IndyMac went under, we posted a list of ten banks that could be "the next to go under." Interestingly enough, as reader Irene noticed, neither Washington Mutual or Wachovia, two major, sub-prime mortgage saddled, banks that got taken over recently, made the list. The list was based on analyzing the banks' "Texas-Ratio," basically the ratio of loans they've made to capital they had on hand. None of the banks on the Texas-Ratio watch list, like "The State Bank of Lebo" of Lebo, KS, or "First Priority Bank" of Bradenton, FL, can be found on another list either: the list of banks you've heard talked about in the news. Well here's a newsflash that the media elite passed over while buffing their loafers with their fancy college degrees: The State Bank of Lebo now has an ATM. It's inside Casey's General Store. Put that in your pipe and smoke it!
PREVIOUSLY: 10 Banks That Could Be Next To Go Under (Photo: knightraven)
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washington mutual
WaMu CEO Could Get $18 Million+ For 3 Weeks Work
For three weeks, Alan Fishman was the CEO of WaMu before it went bust. For his excellent stewardship during these turbulent times, Fishman is eligible for at least $18 million, thanks to his signing bonus. Not blaming the guy, the place was screwed well before he got there, but, man, $6,000,000 a week, not a bad gig, eh?
WaMu CEO: 3 weeks work, $18M [CNNMoney] (Thanks to Erik!)
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washington mutual
VIDEO: WaMu Ad Has New, Dark, Meaning
Now that Washington Mutual completely imploded on its garbage-pile avalanche of home mortgages, this old WaMu commercial from August 2006, starring Scott Adsit pre-30 Rock, takes on a new, darker, meaning... More » -
washington mutual
Insiders: Probable 1-Year Timeline For Customers In WaMu To Chase Transfer
What will it be like for Washington Mutual customers as they get assimilated into the Chase fold More »
washington mutual
New York, 12:56 AM
Mon Jul 6
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