DC’s Dulles and Reagan airports have just opened new “pet relief areas” for your pooch’s pooping pleasure prior to plane-boarding. [More]
One would think that in these tough economic times, placing a help-wanted ad in the paper or online would be sufficient for netting employers a pile of resumes. But the Transportation Safety Administration has decided to target a very specific demographic in the Washington, D.C., area — pizza eaters. [More]
UPDATE: Here’s the video. If you live in the DC area, tune into ABC 7 tonight at 5:45 pm to see a Consumer Alert I shot with local reporter Kris Van Cleave. Apparently, this morning like six of their reporters all got scam robocalls on their cellphones with a recording saying their ATM card had been deactivated and they needed to call the bank back. Hello, scam! [More]
Phil is a hipster and will totally clean your house and make it sweet. ” You can rest easy with the fact that a sweet dude in skinny jeans is totally taking out the garbage and cleaning your toilet,” says his rad Craigslist ad. [More]
Hampton Inn general manager Jennifer Stahler banned reader Jack from staying at her Inn again because he dared to park his car in the Inn’s garage. Jack wasn’t sure he could park there in the first place, even though there weren’t any signs warning “private” or “employees only,” so after parking, he checked in with Jennifer who told him he was fine and even wrote him a parking slip. The next morning she changed her mind and demanded $38 in valet charges. When Jack reminded her that she never mentioned any fees and had given him a parking slip, she agreed to remove the charges but then explained that he was “no longer welcome to stay.”
Reader Brandon heard the “Events and Adventures” club for singles ad on the radio and decided to check ‘em out. What did he find? They wouldn’t tell him their fee upfront and online, he found stories that might hint at why, tales of exorbitant upfront fees, worthless service, and instead of letting you cancel, they send you to collections…
Consumers in Washington D.C. have apparently flocked to credit unions since the district outlawed payday lending last year. Payday lenders whined that lending without 300% APRs was utterly unaffordable, but credit unions are proving that it’s possible to make long-term, low-dollar loans with interest rates as low as 16%.
What could a customer and a coffee shop be scuffling over that would lead the owner to publicly announce that if the customer comes back in, he’ll “punch him in the dick?” And the customer saying the only way he’ll come back in is with “matches and a can of kerosene?” The right to pour espresso over ice, obviously. The blogstorm began as follows…
Remember Matt? He was detained by an off-duty police officer who was employed as a security guard by the Home Depot because he did not show his receipt. Matt complained about this to the Home Depot and received an apology from Frank Blake, the CEO. He also filed a formal complaint with the Metropolitan police. He says the police found his complaint to be unfounded.
The Washingtonian is reporting that a few disgruntled Radiohead fans who were forced to circle the parking lot rather than actually watch the Radiohead show they paid to see (and to park at… parking was included in the ticket price), were offered replacement tickets. In New Jersey. Now, we failed geography and can barely read so we don’t actually know where this so-called “New Jersey” is, but it sounds like it’s not in Washington D.C. Let’s take a look at the map. Nope. Google maps says that the closest NJ Radiohead show (Susquehanna Bank Center Camden, NJ) is a 3 hour drive from the Nissan Pavilion where the first disastrous show took place.
Home Depot’s CEO, Frank Blake, responded to Matt’s complaint about being unlawfully detained by the Washington D.C. Metropolitan police after refusing to show his receipt to a Home Depot employee.
Reader Matt has launched the dreaded EECB (Executive Email Carpet Bomb) on Home Depot—attaching a copy of a formal complaint that he filed with the Metropolitan Police in Washington, D.C..
My name is Jonathan [redacted], and have had the worst customer experience in my life in dealing with Comcast of DC over the last 5 months. From incompetent technicians, to gross abuses of billing procedures, to a simple lack of basic service, I am appalled at what they claim to be “Comcastic”. In addition, I am a graduate student, and so do not have much time to fight with call center employees (60 hours and counting, no exaggeration) over their horrific overcharging; I also don’t have time to sit at home for yet another technician who doesn’t know anything about the services they are providing. For my work-study, I am an IT technician or an office building in downtown DC. As a result, I oftentimes know much more about networking than the technicians who are supposed to service my line!
Last week, Comcast got positively busted by the AP for disrupting users who use a popular file-sharing method called BitTorrent. Now Reader Brandon in the DC area says:
I’ve found that Comcast isn’t throttling traffic now that they’ve been exposed. I’d been throttled for the few days prior to the story, then two days after bam, I was downloading. I downloaded 2 gigs of music.
Comcast is probably just going into hiding so other outlets can’t issue confirmation reports of the AP story, then after the news forgets about it, they’ll go right back to it. But not the internet. The internet never forgets. Especially when you’re trying to stop the internet from internetting.
In a victory for consumers, Washington D.C. effectively outlawed payday lending today with the passage of the Payday Loan Consumer Protection Act capping lending interest rates at 24%.
We’re sure that Washington D.C. meant well when it started giving away free condoms in order to help stop the spread of H.I.V. in the US city with the highest AIDS rate. One problem: The condoms suck.
Judge Roy “Fancy Pants” Pearson is probably crying his poor, litigious little eyes out this morning. He’s lost his infamous $54 million lawsuit against a local DC dry cleaner. Pearson originally sought $65 million in damages after the cleaner allegedly gave him the wrong pants.