Consumerist
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best buy
"A Woman Has Needs. And Right Now, I Need This Wild Cherry Steam Thing"
The copy on this Best Buy ad sent in by tipster Jordan reads, "A woman has needs. And right now, I need this wild cherry steam thing." Oh, it's a washer. And a dryer too, you say? Golly! I'll take two. Let me just give you some of these emerald rectangle monetary devices out of my ebony zippery pouch device here... Full size inside. -
best buy
Best Buy De-Hoses Washers To Save Money?
An alleged Best Buy employee tells us that the company has stopped including inlet water hoses in some Inglis, Whirlpool and Maytag top-loading washers it sells. According to the blurry photos he sent us, employees are now supposed to push this $27 accessory hose product on customers who buy the washers. Update: we don't know if the decision originated with the manufacturers or Best Buy. More » -
executive email carpet bomb
Home Depot's Extraordinary Service Leads To Free $800 Appliance Upgrade
Michael launched an Executive Email Carpet Bomb after Home Depot twice failed to deliver an undamaged washer and dryer. Home Depot's CEO Frank Blake quickly thanked Michael for his even-handed letter, and promised that the local store manager would make him a happy customer... More » -
followups
Reader Gets Lowe's To Replace Vibrating Washer
After a month of effort, Eric got Lowes to give him a washer that doesn't shake itself to pieces. His complaint letters and phone calls to corporate had the effect of water dashing against a rock, so he turned his attention to the store manager, where he found success. Domo arigato, Mr. Vibrato! More » -
rtfm
Lowe's Installers Fail To Follow 9-Step "Easy Guide To Quick Setup," Break Washing Machine
Poor Eric. He only wanted Lowe's to deliver and install a Bosch washing machine, a tall order for any home improvement giant. Eric chose Lowe's to escape Home Depot's notoriously horrible customer service, but Lowe's installers turned out to be just as incompetent. Thanks to their shoddy workmanship, Eric new washing machine has an uncontrollable urge to shake across the room when in use.I finally realized why it was moving; the installer did not read the "Easy guide to quick setup" booklet with only 9 steps to follow through. The most essential step which was in big bold letters stating "removing the transport bolts is VERY IMPORTANT!".
Bosch insists that the washer is damaged, but Lowe's refuses to deliver a replacement. Eric writes: More » -
department of energy
Federal Efficiency Standards Result In Less Efficient Washers
As of January, the Department of Energy requires washer makers to use 21% less energy, but some makers are meeting the standards by decreasing how well their products actually wash clothes, according to Consumer Reports.
In several cases, companies achieved the "energy savings" is achieved by decreasing the water temperature. Two GE models actually made the clothes dirtier.
We're all for reducing energy costs, but it should come in the form of increased efficiency, not decreased performance.
Dirty laundry [Consumer Reports via Marginal Revolution] (Thanks to Bullpen!)
(Photo: Jos Goul o) -
comparison shopping
What Cleans Cats Better, Front or Top-Load Washers?
"We've heard of people inviting their friends over to see their new washer and dryer. Who would have ever thought of that happening?" says Steven Peterson, General Electric's marketing manager for clothes care. More »
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1-7 of 7 for "Washers"
