Maytag Refers You To Sears Repair, Then Claims Sears Repair Isn't Authorized

Maytag Refers You To Sears Repair, Then Claims Sears Repair Isn't Authorized

Consumer affairs columnist (and my former colleague) Dan Higgins stumbled upon a well-guarded secret—the real reason the Maytag repairman has nothing to do. It isn’t because the appliances are so reliable. No, apparently it’s because Maytag dispatches Sears repairmen to make warranty repairs, then refuses to reimburse customers because Sears isn’t an authorized repair provider. At least that’s what happened to this nice elderly lady.

Woman Barricades Repairman Until He Fixes Her Washer

Woman Barricades Repairman Until He Fixes Her Washer

A British woman locked a repairman in her washer room and said she wouldn’t let him out until he fixed her washer.

Consumers Speak: Bob Bought Three Bombs

Bob writes:

1). Maytag Neptune front loading washer. They oughta call this the TwistMaster. Even on the hand-wash cycle, a garment with any length to it–pant legs, shirt sleeves–comes out twisted and knotted. The twisting also stretches the item. Further, even drying on a gentle cycle doesn’t always relax the wrinkles that the twisting imparts. Oh, and another thing: the rubber gasket around the door opening surpasses agar in a Petrie Dish as the perfect medium for growing mold. A real piece of shit, purchased at a premium price. Good for greasy shop towels, though!