warranty and repairs

Acer Netbook Fails After 3 Weeks; Repair Facility Helpfully Breaks It More

Acer Netbook Fails After 3 Weeks; Repair Facility Helpfully Breaks It More

The Acer netbook that Danielle bought for law school is light and portable, but not so great in the “actually working as a netbook” sense. She tells Consumerist that problems with the wireless card began in the first few weeks she owned the machine. When she was finally able to send the netbook in for service, Acer somehow managed to send it back to her in worse condition than it was originally. On the first repair attempt, they sent the computer back with the display non-functional. On the second, they somehow broke the M key. [More]