errors
Reader Dave has graciously shared with us a tragic series of emails he sent to Time Warner Cable, the highlight of which comes when he tells them about the time that he called in because the New York City FOX affiliate wasn't working (he wanted to watch the NY Football Giants) and was told that FOX 5 had decided to
stop broadcasting in HD.
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repairs
Thomas writes in to ask why Time Warner needs to send
12 different technicians to his home to get his Roadrunner speed up to the 10 mbits/sec that they promise in their advertising, as opposed to the 2.5 mbits/sec that he averages. He tallied up some of the more interesting facts from his recent experiences.
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drm
Ars Technica says that Walmart has given an ultimatum to "some of the largest record labels, including Warner Music Group and Sony BMG Music Entertainment, to provide more of their respective music catalogs in MP3 format (that is, without DRM) next year."
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copyright
Harry Potter author J.K. Rowling takes a dim view of independently authored reference books, it seems. She's joined a lawsuit to stop the publication of a fan-written reference book based on a website that she herself admitted to using while fact checking her writing.
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big brother is watching
Here's the creepiest complaint we've received in a long, long time. Reader Sam says he was filmed by a security guard contracted by Time/Warner during a recent showing of
The Invasion at an
AMC movie theater.
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riaa
David Hughes, a former Vice President of Technology Strategies and Digital Policy for Sony BMG who now serves as the Senior Vice President of Technology for the RIAA, held a question and answer session at Arizona State University this morning. The audience held several Consumerist readers, one of whom asked David about winning the "Worst Company In America" contest. Reader Anthony describes the event:
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evil
Surprise, surprise. The Department of Justice has started issuing subpoenas against the music industry, including Sony BMG and Warner, for price fixing and collusion. Since it's a sloppy Reuters brief we're linking to here, mainly consisting of a list of the companies involved, here's a blockquote with the summary gyst:
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