Consumerist
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surprise!
Despite Refinance, Homeowner Evicted And House Sold [Updated]
Imagine coming home to find the sheriff on your doorstep with an eviction notice, and then being given 3 hours to get the hell off your property, which is no longer yours because your bank mistakenly sold it out from under you for about a third of its value. Oops! Although we initially assumed WaMu/Chase was behind all of it, NCB Miami reports that actually "a mistake in the Miami-Dade Clerk's Office appears to be behind the mishap, which landed Ramirez homeless for more than 24 hours."
Thanks to reader fantomesq, we now know more of what happened. More »
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chase
Chase Barrages Customer With Overdraft Fees
Just about everyone's been smacked with an overdraft fee before, but Michael writes us about his partner who is drowning in a flood of such exploitative charges. More » -
headaches
WaMu/Chase Doesn't Believe Your Card Was Stolen, Despite The Fact That The Thief Was Arrested
Reader Stephen says that a NYC Taxi driver tricked him into using an ATM skimmer-like-device instead of the normal credit card machine and made off with his card and PIN. The NYPD made an arrest, but Stephen says he's still battling with Chase/WaMu. More » -
washington mutual
WaMu Saddles Credit Card Theft Victim With Thousands In Fraudulent Charges
Someone stole reader A's WaMu credit card number and racked up thousands in fraudulent charges, and now WaMu wants A to pay for it. The fraudsters also made a PIN request for a cash advance over the phone, and WaMu said that phonecall orginated from A's parents house. Because of this, which A says is impossible, WaMu demands A be responsible for the charges. He's written letters and called executive customer service and it's gotten him nowhere. His crappy story, inside...
More »
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mergers
Chase/WaMu Changeover Leads To Comical Levels Of Customer Inconvenience
Shawn was a faithful Washington Mutual customer, and by default is now a Chase customer. Sort of. He learned that the transition will take until September (September?!) and he can't deposit personal checks in his account—even at a branch—without elaborate workarounds. What kind of bank is that?!
Oh, right. Chase. More »
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the check's in the mail
WaMu, Chase, And The Case Of The Missing Deposits
Dan's fiancĂ©e mailed a deposit envelope containing $1,150 in checks to her bank, WaMu. Someone lost the checks, but nobody will take the blame, and they simply give her the run-around. More » -
wamu
Check Your Bills, WaMu Cardholders, Due Dates May Be Changed
If you're a former WaMu credit card customer and now with Chase, check your bill due dates. They may have changed, according to reports CreditMattersBlog is getting from its readers. Seems WaMu had a 25-day grace period, while Chase has one of "at least" 20.
Former Washington Mutual Cardholders Getting Snagged By Shifting Due Dates At Chase [Credit Matters Blog] (Photo: kilgore)
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media whoring
NY Post Picks Up Consumerist Reader's ATM Skimming Story
Check it out, we're in the New York Post today. They picked up our reader Dan's story about finding an ATM skimmer at a Chase/WaMu, along with the skimmer spotted by Gizmodo reader Sean after they ran Dan's story. Neat!
ATM DANGER BARED [NY Post] (Photo: Paul Lowry)
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atms
3 ATM Skimmers Found In One Week At Chase/WaMus - What?!
Three different ATM skimmers were found this week and reported on blogs, raising the question of what the heck is going on considering these are supposed to be a rarity. First, our reader Dan found a skimmer on a WaMu/Chase ATM in LA. Gizmodo picked up the story and subsequently their reader Sean Seibel found a skimmer on a Chase ATM in Manhattan's East Village. Then this kid Nick McGlynn found a setup similar to the one Sean did, also on a Chase ATM. Now, when our reader Dan took the credit-card snagging device skimmer to the police he said they, "got a big kick out of the skimmer, saying they'd never seen one in person." Hmm... Let's look at a bunch of sexy ATM skimming photos and figure out what's up with all these skimmers cropping up...
More »
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wcia 2009
Worst Company In America: Chase VS Sears
A megabank that now includes Washington Mutual? Or a hedge-fundy retail mash-up of Sears & Kmart? Which ruins your day?
More »
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how to
Convert And Combine Your WaMu And Chase Cards
The handover is complete and Chase now officially runs the WaMu credit card operations. Here's how to combine your WaMu credit lines with your Chase credit lines. [CreditMattersBlog] (Photo: Ed Yourdon)
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blight
What Should We Do With All These #@$@& Empty WaMu Branches?
WaMu went on an insane building spree in Chicago a few years ago, and when combined with Chase, already a huge player in the Chicago market, it became obvious that there are just too many damn bank branches. Chase recently announced that it would close almost 300 WaMu locations nationwide — 57 of them in the Chicago-area alone. The bank branches replaced local businesses during the boom, but will they come back during the bust? More » -
marketin
WaMu: Please Take All This WaMu Branded Crap Before We Cease To Exist
Reader James says he doesn't want all this crap that the teller at WaMu forced on him earlier today. The Frisbee sucks, he doesn't like caramel corn, and his refrigerator isn't magnetic. More » -
wamu
WaMu: No Refund, You "Authorized" Those Muggers
This tourist in Rome got robbed and WaMu won't reimburse him for the money they stole from his debit account. More » -
backlash
Angry Consumer Slices and Dices Credit Cards To Protest Rate Increase
Like many Americans, Christian and his wife got themselves into debt with a car loan and by using credit cards to pay for their wedding. Now they've been working on paying off their debt and had gotten it down from $35,000 to $15,000 — when their credit card companies decided to randomly raise their APR. Now they've cut up their cards forever in protest. More » -
washington mutual
Chase Eats All WaMu Credit Cards In March, What Happens?
When Chase completely takes over the old WaMu credit card division in March, a new super-power will be granted to WaMu credit card customers who also have a Chase credit card, reports CreditMattersBlog. As long as you have a zero balance on one of the cards, the two cards will be combined and your Chase's credit limit will now be the sum of the two credit limits. WaMu cardholders without a Chase card will get to convert their cards into Chase cards.
WaMu Cardholders Won't Be Orphaned: Can Convert And Combine Existing WaMu Cards With Chase In March [CreditMattersBlog]
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wamu
WaMu To Close 299 Branches, Many In Chicago
Chase has announced that they will be closing 299 branches, 57 of them in the Chicago-area alone. The Daily Herald says that most of the branches are across the street or down the block from existing Chase branches and consolidation is necessary. The remaining WaMu branches will be converted to the Chase brand. More » -
chase
No More Free FICO Scores For WaMu Customers After March 9
It looks like after March 1, 2009 quondam Washington Mutual cum Chase customers won't be able to get their FICO scores for free anymore through their bank. Those people in the picture look pretty excited about yet another WaMu feature being taken away. Woohoo, indeed. [Chase] (Thanks to Luke!)
wamu
New York, 10:16 PM
Sun Nov 8
5 posts in the last 24 hours
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