Reminder: Legitimate Pricing Errors Are Not Bait And Switch

Reminder: Legitimate Pricing Errors Are Not Bait And Switch

Once again, a retailer is making headlines with shoppers angry they aren’t getting the items they ordered at obviously erroneous prices. This time it’s Walmart.com, which experienced a major glitch yesterday, attaching incorrect prices to numerous items. So this is a good time to remind everyone that this is not a “bait and switch” and that retailers are generally not under any obligation to honor pricing errors. [More]

(Consumerist)

Walmart Has No One To Blame But Itself For Being An E-Commerce Also-Ran

Walmart is by far the nation’s largest retailer, with more than 4,000 stores in the U.S. alone and annual sales of nearly half a trillion dollars. And yet, when it somes to online retail, the company is only bringing in a fraction of what market leader Amazon earns. While it’s possible that this is all due to Amazon simply being better at e-tailing than Walmart, some say it’s because Big W continues to make boneheaded decisions about its online future. [More]

(Consumerist)

Walmart Considers Paying Its Customers To Deliver Online Orders

So you’ve ordered something from Walmart.com, but when it arrives, it doesn’t come on a UPS/FedEX/USPS truck, or even in one of the vehicles Walmart currently uses for same-day delivery. No, it is handed to you by a fellow Walmart shopper getting paid to run an errand for the retailer. [More]

(Ninja M.)

Walmart To Test In-Store Lockers For Pick-Up Of Online Orders

Since Amazon doesn’t have bricks-and-mortar stores, it has been rolling out a network of lockers at places like 7-Eleven and Staples, allowing customers to pick up their orders from safe, secure locations, instead of having to chase down FedEx, UPS, or the Postal Service. Now comes news that Walmart is getting into the locker game for its own online orders. [More]

Walmart Hoping To Get Cash-Only Customers To Shop Online

Walmart Hoping To Get Cash-Only Customers To Shop Online

Walmart is the largest retailer in the country, which means that there are inevitably a number of the store’s customers who don’t use credit or debit cards. In the checkout aisle, that’s not a problem because cash is always an option, but the lack of plastic keeps these shoppers from buying anything online. Walmart thinks it may have found a compromise that could resolve that issue. [More]

This Walmart Holiday Pop-Up Store Sort Of Isn't A Walmart At All

This Walmart Holiday Pop-Up Store Sort Of Isn't A Walmart At All

Eight months ago, we sarcastically predicted that the Walmart mini-store format, Walmart Express, would catch on and cause ever-tinier Walmarts to branch out and take over global commerce, splintering like enchanted brooms out of Mickey Mouse’s control. That hasn’t happened yet, but reader Ashi spotted something weird in San Diego. It’s a Walmart that isn’t a Walmart: a Walmart.com storefront where customers can go and…order things from Walmart online. [More]

Walmart Admits Pricing Error On Iron Man 2 DVD, Attempts To Make Nice

Walmart Admits Pricing Error On Iron Man 2 DVD, Attempts To Make Nice

Earlier today, we wrote about the numerous complaints we’d received about some shady dealings over at Walmart.com. Seems that many, many people had been lured into pre-ordering the Blu-ray/Standard DVD/Digital Copy combo pack of Iron Man 2 at the price of $15, only to then receive an e-mail from Walmart that their orders were canceled “due to limited availability.” This struck many people as odd, since Walmart was still taking orders for the same item, but at a much higher price. And guess what — you were right. [More]

Walmart Cancels $15 Iron Man 2 Pre-Orders Because They're Out Of Stock, But Has Plenty Of $25 Copies Available

Walmart Cancels $15 Iron Man 2 Pre-Orders Because They're Out Of Stock, But Has Plenty Of $25 Copies Available

We’ve received a slew of e-mails from irate readers who had placed pre-orders on Walmart.com for the Blu-ray/Standard DVD combo pack of Iron Man 2 for $15. Yesterday, they received e-mails from Walmart telling them their orders were canceled “due to limited availability.” And yet, Walmart.com still lists the product as being available; you just have to pay $10 more if you want to buy it. [More]