NEW YORK, 1:00 AM, SUN JUL 6 | 6 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Walmart

misleading

Walmart.com: "Not Sold Online" Means "Come Pay More For It In The Store"

Reader F. put some Consumerist-savvy to work and got Walmart to honor the price shown on their website. You see, when something is out of stock on Walmart.com — the item's description says "Not Sold Online," rather than "Out of Stock." Not being psychic, F. took this to mean that the item was not sold online, and would be available at the listed price at the store... More »

worst company in america

Worst Company In America: "Final Four" Countrywide VS Wal-Mart

Here's your second "Final Four" matchup: #3 Wal-Mart VS #15 Countrywide Home Loans. More »

walmart

Wal-Mart's Logo Is Getting A Makeover

Wal-Mart is getting ready to shed its twenty-year-old blue and white skin in favor of a new store logo which will feature white letters on a burnt-orange background next to a white starburst, according to the WSJ. Wal-Mart will also lose its ubiquitous hyphen and will be known as simply "Walmart." The new logo (pictured left) was revealed when plans for a prototype store in Tennessee were submitted last week. Wal-Mart hasn't yet officially commented on the new design. Details, inside... More »

wishful thinking

13 Headlines The Consumerist Editors Wish They Could Write

Here at the Consumerist we get a lot of emails requesting more "happy stories." While we wait for some to happen, here are 13 headlines we would love to write. They are in no particular order. More »

square milk jugs

Will New Square Milk Jugs At Wal-Mart, Costco Save The Planet? Or Spill Your Milk?

Wal-Mart and Costco have something new they'd like you to try— a square milk jug. The NYT says the new square jugs "are cheaper to ship and better for the environment, the milk is fresher when it arrives in stores, and it costs less." So what's the catch? Apparently, while the new jugs are helping cut costs, they kind of suck at pouring milk. More »

walmart

Wal-Mart Fails To Change Your Oil And Lies About It

Tipster Toland pointed us toward the Stonecipher Report which contains an entry about a weary traveler who, against his better judgment, decided to get his oil changed at Wal-Mart. After his car was returned, he noticed that his oil monitoring system was still indicating 10% oil life. He asked the Wal-Mart employee if the oil had actually been changed to which she replied, "Yep, I know it was, cause I did it myself." He then went to go check the dipstick and discovered the oil hadn't been changed after all. His post, inside... More »

worst company in america

Worst Company In America "Final Four" Bracket!

It's down to the final four worst companies in America, folks. The bracket has been updated and the next round will begin on Monday. Congratulations to the four companies that made it this far. You've really achieved something! Who do you think will win it all? More »

walmart

How To Cancel An Order You've Placed On Walmart.com

As we noted in this earlier post, it's technically not possible to cancel an order after you've placed it on Wal-Mart's website. A helpful reader says there are a couple of ways around this, although neither option will immediately free up any hold on your funds. More »

walmart

Walmart.com Holds $550 Hostage For PS3 Bundle It Won't Ship

Consumerist reader The Unicorn has $550 tied up in some strange Wal-Mart purgatory for a PlayStation 3 bundle that they won't ship to her, even though it clearly states in their online terms that they won't charge you for your order until it's shipped. Her customer service queries are being met with content-free scripted CSR-bot responses. She writes, "Here's the thing: don't ever buy anything from Walmart, ever. I knew this, and ignored it, and now I'm paying the price."

Update - 06/27/08: The Unicorn says Wal-Mart called her today and offered to cancel the order!

More »

cheap generic drugs

11 Cheap Generic Drug Programs That Will Save You Money

Here at the Consumerist we'd like you to save money. That's why we've put together a handy list of those $4 generic drug programs that you've been hearing about. We hope this list will make it easier for you to locate the store that has the best deal on all your medications. If your local grocery store is doing a similar program and we missed it, please add a link to the comments. If you need help researching the medicines, we recommend Consumer Reports' excellent site Best Buy Drugs. Enjoy! More »

worst company in america

Worst Company In America "Elite 8": Wal-Mart VS American Airlines

Here's your third "Elite 8" match-up: #3 Wal-Mart VS #43 American Airlines More »

unacceptable food

Allen's Bribes Customers Who Find Dead Rat Heads In Their Italian Green Beans

Texas wedding caterer Dale Cane found a dead rat's head in one of the twenty cans of Allen's Italian Green Beans he bought at Walmart. Allen's quickly offered Cane $200 if he agreed to keep quiet, and assured him that "the Pasteurization process renders the product sterile and completely safe for consumption." Even worse, this isn't the first time a dead rat's head popped up in a can of Allen's Green Beans... More »

worst company in america

Worst Company In America 2008 "Elite 8" Bracket!

The bracket has been updated as we prepare for Round 4 of our Worst Company In America contest. See the full-sized graphic, suitable for framing or forming the basis of informal office betting pools, inside... More »

funny

Wal-Mart "Genuine Steakhouse Brand Steaks" Are "100% Guaranteed Fresh" (Some Restrictions Apply)

Reader Richie would like to point out the impressive pointlessness of this Wal-Mart promotion for "Genuine SteakHouse Steak." More »

shrinking packages

Grocery Shrink Ray Hits Garden Salsa Sun Chips

These Sun Chips have shrunk from 11.5 oz to 10.5 oz and are still being sold at the same price. "Not even healthy foods that normally are already sold in smaller portions are safe," says tipster MasonTwo who spotted these on the shelves at Walmart. CNN says the products most vulnerable to the Grocery Shrink Ray are paper towels, potato chips, sticks of gum, toilet paper, detergent and candy bars. Hey, look at the bright side, maybe the Grocery Shrink Ray is just what we need to fight the obesity crisis.

follow ups

Best Buy Agrees To Hand Over $100 Gift Card That Manager Denied

A few days ago we reported that Cliff didn't receive a $100 gift card when he purchased a PS3 bundle from Best Buy, despite an unpublicized corporate memo that seemed to say otherwise. The manager at Cliff's Best Buy said "You can buy any other PlayStation and you can get the gift card, but not on that one." This didn't match up with what others were reporting, so Cliff sent an email blast to the executive level asking why the offer wasn't honored. Yesterday a Best Buy rep called Cliff and said that they'd be mailing him a $100 gift card. We're impressed the Best Buy resolved this so quickly. More »

worst company in america

Worst Company In America 2008 "Sweet 16": Wal-Mart VS WellPoint


Here's your fifth "Sweet 16" match-up: #3 Wal-Mart VS #51 Wellpoint More »

follow ups

Best Buy Responds (Partially) To $100 Gift Card Story

When Cliff sent us his story about the denied $100 gift card from Best Buy, he also sent it to over a dozen addresses at Best Buy HQ. A few hours ago we got this email cc'ed to us from a VP of Executive Customer Care:

Hi Cliff, My name is Lisa Smith and I am responsible for Customer Care at Best Buy. I want to apologize to you for what happened in our Pasadena store on Thursday; I completely understand why that was a perplexing a frustrating situation. You had “done your homework” and chosen to give us your business and we disappointed you. I certainly appreciate the efforts you made and also appreciate you taking the time to let us know what happened. Someone from my team will be in touch with you on Monday in effort to make things right. Best Regards, Lisa Smith

Hey Cliff! Let us know what happens.