NEW YORK, 7:41 AM, WED JUL 9 | 20 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Walgreens

walgreens

Walgreens Pill-Flipping Scheme Costs Taxpayers Millions

Thanks to an anonymous whistle-blower, a Walgreens pill-flipping scheme has been blown wide open, according to CBS. "Pill-flipping" refers the practice of pharmacies that purposefully switch Medicaid patients to more expensive versions of certain drugs for the sole reason of collecting more money from the government. Naturally, when this happens, taxpayers pick up the bill. Athough, Walgreen's officially denies any wrongdoing they have agreed to pay the government more than $35 million. Details, inside... More »

videos

Walgreens Thanks Nurse For Rescuing Comatose Diabetic By Sending Her Glucometer Bill

A woman went into a potentially fatal diabetic coma while in line at a New York-area Walgreens. Two nurses and an off duty sheriff's officer happened to be in line. They grab a carton of OJ, some sugar, and a glucometer and manage to raise her blood sugar a little bit. According to their reports, after the paramedics took the patient away, the Walgreens manager came out to demand that the merchandise be paid for, otherwise it's shoplifting. Good thing they were there, otherwise he might have tried to fine the diabetic for blocking the checkout line.

Shame, Shame, Shame: Incident at Walgreens [FOX] (Thanks to Robert!)


free stuff

Free Printer Ink Refill At Walgreens Today

Walgreens is offering their customers a free printer ink refill today only at participating stores. Refills are available for the following printer brands: Dell • HP • Lexmark • Okidata • Primera • Sharp • Xerox

Get them while they're hot.

Free Ink Refill Coupon
[Walgreens via Wise Bread]

prescriptions

Walgreens Fills High Blood Pressure Prescription With Generic Allergy Pills

Tina claims that last December she had her prescription filled at a Dallas Walgreens store, and was surprised to see that the pills had changed. She "thought they must have changed to a generic" and took them anyway—but when she next refilled the prescription, "the pills were back to what I'd taken for years. It ended up taking Walgreens six weeks to get the pill identified."
More »

jerks

Walgreens:"No One Will Want To Be Within 25ft Of You" If You Don't Take Your Depression Meds

Reader Beth writes in to share her mom's recent experience with a Walgreen's pharmacist:
Last week my mom told me about the unfortunate experience she had at Walgreen's. She had recently switched to a new antidepressant and when she came down with a cold was concerned about taking OTC cold medicine with it.
More »

fire

This Sunbeam Heating Pad Is Maybe A Little Too Hot

This is a Sunbeam heating pad that a LiveJournal user bought for his girlfriend. After a little while she said that the heating pad was too hot, even on low, turned it off, let it cool, and set it aside. More »

DHL and Walgreens cut a deal to open DHL shipping kiosks inside stores. 1,600 Walgreens will be offering DHL services around the clock.[Forbes]

health

Walgreens Drops Some CVS Prescription Plans

Negotiations have broken down between Walgreens and rival CVS Caremark, and Walgreens has withdrawn as a provider from four of their prescription plans.
Customers affected include members of prescription benefit plans managed by CVS Caremark for ArcelorMittal, Johnson Controls, Inc., Progressive Casualty Insurance Co. and Wisconsin Education Association Trust, the company said.
More »

Walgreens is doing very well for itself. Same store sales up 6.9%. Do you like Walgreens, or did everyone get a cold at the same time? [Reuters]

pay attention

Lawsuit: Walgreens Substituted Chemo Drug For Prenatal Vitamins

A woman who suffered a miscarriage after taking chemo drugs that were supposed to be prenatal vitamins is suing Walgreens, according to the Chicago Tribune. More »

berwyn spindle

Roadside Blasphemy: Walgreens Replacing Chicagoland Icon

"The Spindle," sometimes known as the Car-Kabob, a giant sculpture in the parking lot of the Cermak Plaza strip mall in Berwyn, Illinois, is set to be destroyed as part of a strip mall reconstruction. Instead, drugstore megachain Walgreens, apparently not content with its near-complete saturation of the Chicagoland landscape, will replace the legendary sculpture. Goodbye, quirky art, hello, homogeneity! (You might remember the 1989 sculpture by artist Dustin Shuler from the movie "Wayne's World.") But fans of the art and the citizens of the Chicago suburb of Berwyn aren't sitting still: The website SaveTheSpindle.com has launched, and there's a resolution in the Illinois House decrying the teardown. Will the sculpture survive? Hit the supporters' site and show 'em your love. More »

pharma

Duane Reade Sucks As A Pharmacy, Target Is Pretty Good

According to JD Power and associates survey of pharmacies, that blight on New York City, Duane Reade, placed last in the rankings of chain pharmacies. From the WSJ Health Blog:
The results are based on an online survey of 6,543 U.S. consumers conducted last fall. The top retail pharmacy was Medicine Shoppe, an international franchise business owned by the drug distributor Cardinal Health.
Here are the rankings in order:
1. Medicine Shoppe
2. CVS/Pharmacy
3. Walgreen's
4. Longs Drugs
5. Rite Aid
6. Brooks-Eckerd
7. Duane Reade
More »

complaints

Walgreens Apologizes For Insinuating Reader Might Be Committing Check Fraud

walgreenscashier.jpgReader DudeAsInCool got an apology from Walgreens and a $20 coupon after submitting his complaint over the hassle he was put through when trying to pay with a check. Somehow the who/what/when/why/where/how of his purchase tripped Walgreen's check verification service, Certegy, and he had to go through a ridiculous phone call in order to get his check cleared."In short, they said that while Certegy does help them with the battle against consumer fraud, sometimes their practices hurt their good Walgreen's customers," wrote DudeAsInCool. "Thanks for posting my letter so other consumers won't be insulted and inconvenienced in the future... We should be able to use whatever form of payment we want to, when we want to and however we want to." — BEN POPKENPREVIOUSLY: Statistically Speaking, His Check Was Fraudulent
(Photo: Zepfanman.com)

walgreens

Religion On The Job

The Arizona Daily Star has an interesting article about religious accommodations in the work place, and we thought it brought up some interesting questions about customer service. For example, recently in Minnesota a few Muslim cashiers at Target were unwilling to ring up pork products, causing a bit of dust up in the local media and resulting in the cashiers being reassigned to other duties. Walgreens policy allows pharmacists to refuse to fill certain prescriptions on religious grounds. From the Arizona Daily Star:
The law on this is Title VII of the U.S. Civil Rights Act of 1964, which prohibits religious discrimination in the workplace. It requires employers to make "reasonable accommodations" for an employee's religious beliefs — "reasonable" being anything that doesn't create an "undue hardship" on the employer or on co-workers.
We think it's great and wonderful and amazing that companies make these accommodations, but retailers should probably make sure there's at least one friendly atheistic heathen-type cashier available at all times. Otherwise, at which register would we buy that gun that shoots pork-based birth control? —MEGHANN MARCO More »

drugs

Generics Aren't Always That Much Cheaper

Generics meds are supposed to be a cheaper alternative to name-brand drugs, but a recent Wall Street Journal found that there wasn't as much difference as you might think. — BEN POPKEN More »

walgreens

Statistically Speaking, His Check Was Fraudulent

Checking systems' vagaries make them susceptible to scams, so we can understand why Walgreens might want to protect themselves against our reader by denying his drug purchase. More »

walgreens

Lawsuit: Is Walgreens Racist?

A new lawsuit against Walgreen Co. alleges "widespread racial bias against thousands of its African American workers." From the Philadelphia Inquirer:
The lawsuit alleges that Walgreen assigns black managers, management trainees and pharmacists to low-performing stores and to stores in black communities, and that it denies them promotions based on race.
More »

walgreens

Angry Customer Sets Walgreens On Fire

You know, we realize that sometimes you consumers get upset, and we're on you're side. Unless you set the Walgreens on fire. Then we are not on your side. From WFTV:
    One moment, the customer was angry. The next, she was going up and down the isles[sic] lighting merchandise on fire.

Attention: This technique is not in the Consumerist Kit. Do not set the Walgreens on fire. Apparently the dispute was over correct change and she used a lit cigarette to start the blaze. —MEGHANN MARCO More »