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    • above and beyond

      Walmart Manager Is Super Helpful, Saves Dead TV

      A few weeks ago, Kaleb wrote to us with a tale of television woe. The Polaroid TV he purchased at Walmart on Black Friday 2008 simply died, and Polaroid wouldn't perform warranty service without his receipt. All was lost, until a Walmart manager went above and beyond to save Kaleb from his defective television.

      ...Walmart? Above and beyond? That can't be right. Let's take a look at that email again. More »

      2:39 PM on Fri Oct 2 2009
      By Laura Northrup
      12,431 views, 65 comments

      Most discussed Megalomania: I'm more confused by the idea of a TV made by polaroid than by good customer service from walmart... more »

    • same item, different prices

      Walmart: Want The Online Price? You Must Wait Two Weeks For No Reason

      Lloyd wanted a GPS to guide him on his vacation, so to make sure he'd have it in time, and the best deal he could find was online at Walmart. Verifying that the item was in stock, he headed to his nearby store, hoping to pick it up and be on his way. More »

      9:20 AM on Fri Jul 31 2009
      By Phil Villarreal
      8,813 views, 114 comments

      Most discussed kaceetheconsumer: Colour me not surprised about Walmart and bad customer service. I don't understand why anyone who has a choice more »

    • branding fail

      Blue Redbox Experiencing A Severe Identity Crisis

      Chris spotted this Blue Redbox at a Wal-Mart. Poor, confused box.

      10:00 PM on Thu Jul 2 2009
      By Laura Northrup
      5,756 views, 37 comments

    • walmart

      Walmart To Pay $7,000 OSHA Fine In Worker Death

      Earlier this month, Walmart avoided criminal charges in the trampling death of a worker at a Long Island store last November by setting up a $400,000 victims' compensation fund and giving $1.5 million to local non-profits and social service programs. But that settlement didn't stop an ongoing investigation by the Occupational Safety and Health Administration. Now, the government agency has announced the results of its probe, declaring that workers were put at risk "due to the store's failure to implement reasonable and effective crowd management principles." The company will be fined the maximum penalty allowed: $7,000. Walmart has 15 days to appeal or pay up. More »

      1:37 PM on Wed May 27 2009
      By Marc Perton
      3,692 views, 61 comments

      Most discussed calquist: $7,000 for putting workers lives at risk? I probably spend more than that on their $5 dvd bin each year. more »

    • blackest friday

      Settlement In Shopper Stampede Case; Wal-Mart Avoids Criminal Charges

      Wal-Mart will not face criminal charges in the death of temporary holiday worker Jdimytai Damour at its Valley Stream, NY store. Damour was posted at the front of the store when the out-of-control early morning crowd broke the door down, and he was trampled to death. More »

      1:48 PM on Wed May 6 2009
      By Laura Northrup
      8,525 views, 87 comments

      Most discussed IWNH - Grey is the New...: This is incredibly stupid. While I'm all for the Wal-Mart hating, the herd of animals that ran over the worker more »

    • recession watch

      Recession Scenes At Wal-Mart: Beef, Peanut Butter, Toilet Seats

      Wal-Mart's management is watching their customers during the recession. What have they learned? More shoppers now make lists, instead of buying on impulse. Sales of frozen vegetables are up; sales of Angus beef are down. And mysteriously, $5 white toilet seats are a hot item near Denver. More »

      10:06 PM on Tue May 5 2009
      By Laura Northrup
      10,067 views, 102 comments

      Most discussed Shadowfire: ""[Customers are] making buying decisions at the register after [they've] already shopped off a list," Sprague says." This annoys the crap more »

    • apple

      $2164.89 Paving Stone in a MacBook Pro Box Looks Nice, But Won't Run Photoshop

      A lot of readers sent us the story of a Florida teen who received the awesome birthday gift of some rocks and crumpled up Chinese newspapers inside a Nintendo DS box. After some fuss and the discovery that another customer had already returned the same box of rocks, Wal-Mart made the situation right. Reader Ryan found himself in a similar situation, but without the happy ending (yet!): a Texas Best Buy sold him a paving stone instead of a Macbook Pro. More »

      9:24 PM on Tue Apr 28 2009
      By Laura Northrup
      195,483 views, 241 comments

      Most discussed dave_coder: These cases suck. There is no way to know if the customer is scamming the company or the company the more »

    • wal-mart

      Wal-Mart Taunts you with 200% Sale

      that product you wanted? It was only one dollar. Back in the past. When you didn't buy it. Are you ashamed? Do you harbor rage against it? Does it keep you up at night? Don't let it get in your heads, Consumerists, or you're letting the Wal-Mart win! Fight back, Consumers! Fight back against their mind games, and their awkward notion of sales, in one fell swoop; shop elsewhere. Thanks, Bryan!

      6:00 PM on Tue Jan 6 2009
      By Alex Jarvis
      7,516 views, 36 comments

      Most discussed audemars: Why do people still shop at walmart? more »

    • walmart

      Walmart To Unleash Its Own "Geek Squad" In Dallas

      What began as a troubling rumor has evolved into a troubling fact. Walmart will soon be launching its own version of the Geek Squad as pilot program in 15 stores in the Dallas area. The new "Solution Stations" will supposedly help customers with such tasks as flat panel TV installation and computer repair and will be managed with Dell Inc. Details, inside... More »

      7:24 AM on Fri Jul 18 2008
      By Jay Slatkin
      7,995 views, 56 comments

      Latest by Methusalah: @XianZhuXuande: Unfortunately Best Buy's geek squad prices are rediculous. $130 to install an OS is not just excessive it's more »

    • walmart

      Walmart Pharmacy Error Causes Teen To Lapse Into Coma

      Jessie Scott, an 18-year-old from Draper, Utah has been in a coma since the end of April because of a critical error which occurred at a Walmart pharmacy. His doctor prescribed Jessie 5mg of Oxycodone Hydrochoride in a liquid solution to help him with the severe pain of his strep throat, however, what he received from the pharmacy was a concentrated solution which was supposed to have been diluted before being dispensed to Jessie. Exactly how much medication did Jessie consume? More »

      5:53 AM on Wed Jul 16 2008
      By Jay Slatkin
      45,781 views, 131 comments

      Most discussed toddy33: To you idiots with the to keep criticizing the doctor and/or the patient about the medication itself...where the hell is more »

    • walmart

      UPDATE: Walmart Refuses To Pay For Engine Damage Caused By Their Faulty Oil Change

      Last Friday, we told you about Ashlee from Paonia, Colorado who took her Saturn to a Walmart Auto Service Center in the city of Delta for an oil change. Because they botched the job, the oil leaked out which resulted in extensive engine damage to the tune of $5,875. Since then, she spoke to a representative from Walmart's insurance company who said that they won't pay for the repairs, because when Ashlee discovered the damage, she took her car to a non-Walmart mechanic, and in doing so has "tampered with evidence." Not to be trifled with, Ashlee is gathering evidence and witnesses and hiring a lawyer. Ashlee's, letter inside... More »

      6:53 AM on Mon Jul 14 2008
      By Jay Slatkin
      22,362 views, 110 comments

      Latest by iamdiane: Ashlee, What was the outcome with your lawyer. I went Sat. Sep. 19th for an oil change. Cashed out at more »

    • walmart

      Walmart's Botched Oil Change Destroys Your Engine

      UPDATE: Walmart Refuses To Pay For Engine Damage Caused By Faulty Oil Change More »
    • walmart

      Man Bitten By Rattlesnake At Wal-Mart

      The AP reports that a man was bitten by a snake inside the garden center at Wal-Mart in Pembroke Pines, FL. The unidentified 42-year-old man was taken to the hospital and received antivenin for the pygmy rattler bite. Fortunately, these bites are rarely fatal. This is not the first time that a pygmy rattler has attacked a Wal-Mart customer.

      Man bitten by snake in garden center [AP] (Thanks to Lee!)

      9:23 PM on Sun Jul 6 2008
      By Jay Slatkin
      9,092 views, 40 comments

      Latest by Ben Popken: @timmus: You have earned your star, my friend. more »

    • wal-mart

      Judge Orders Wal-Mart To Pay $6.5 Million For Violating Labor Laws

      The AP reports that in a class-action lawsuit, a Minnesota judge ordered that Wal-Mart pay $6.5 million in compensatory damages for violating state labor laws 2-million times. Violations were incurred when the company reduced break time for employees and "willfully" allowed them to work off the clock. Other infractions include the failure to keep time records and denying employees time for meal breaks. Details, inside... More »

      8:36 AM on Wed Jul 2 2008
      By Jay Slatkin
      7,034 views, 79 comments

      Latest by RvLeshrac: @deadspork: Good idea in theory... I guess it really depends on the intelligence of the person you're speaking with. When I try more »

    • Wal-Mart is cutting down its inventory (fewer clothing styles) and remodeling its older stores (lower shelves and clearer signage) to spur more shopping. [Reuters] MORE »

      23 comments

    • Wal-Mart has launched a personal finance website at walmart.com/savemore. It offers tips and saving advice, while also pushing Wal-Mart's own money services and weekly specials. [Wal-Mart] MORE »

      10 comments

    • worst company in america

      Round 41: Wal-Mart vs Citibank

      This is Round 41 in our Worst Company in America contest, Wal-Mart vs Citibank!Here's what readers said in previous rounds about why they hate these two companies... More »

      12:00 PM on Mon May 19 2008
      By Ben Popken
      4,632 views, 38 comments

    • shipping problems

      Amazon Screws Up Mother's Day Order

      When Amazon works, it's a great example of what man and machine can do together to make shopping easier. When it doesn't work, you're stuck with a higher-priced camera from Wal-Mart and a second camera you thought was canceled shipped from Amazon, with a refund taking 3-5 days to go through. More »

      12:00 PM on Sun May 11 2008
      By Chris Walters
      3,275 views, 18 comments

      Latest by Geekybiker: +1 on just returning one of the cameras to walmart. Occasionally walmart does have a different sku, but its also more »

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    • 1-18 of 87 for "Wal-Mart"

    New York, 4:23 AM
    Mon Nov 9
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