GM Voids Warranty On Used Truck, Blames It On Chip Owner Didn't Know Was Installed

GM Voids Warranty On Used Truck, Blames It On Chip Owner Didn't Know Was Installed

Ken is facing a $13,000 repair bill on his 2007 Chevy 2500 diesel truck, because the full factory warranty the dealership assured him it had was voided by GM. The reason: GM says at some point in the past, someone put a chip in the truck that doesn’t match the info GM has, so they don’t have to service it. The problem for Ken is that the dealership didn’t check for this chip before it sold the truck to Ken, and Ken didn’t know about this loophole when he bought it. In fact, he says he bought it about a year and a half before GM implemented this rule. [More]

Casio Stops Claiming Fingerprint Found Inside New Camera, Repairs Fully

Casio Stops Claiming Fingerprint Found Inside New Camera, Repairs Fully

Update on “Casio Voids Warranty, Claims There’s A Fingerprint Inside New Camera“: After Sam’s story went live on Consumerist and he got escalated at Casio, they repaired his camera fully under warranty, acknowledged their mistake, and gave him a free 8 Gig Class III SD card. Sam writes, “Once the right people found out things moved around quickly.”

Casio Voids Warranty, Claims There's A Fingerprint Inside New Camera

Casio Voids Warranty, Claims There's A Fingerprint Inside New Camera

UPDATE 10/22/08: Casio has acknowledged its mistake and sent Sam his Casio in full working order, plus an 8 Gig Class III SD card.