windows 7
Windows 7,
Microsoft's big bucket of bugfixes, hits stores tomorrow. If you had enough foresight to take advantage of Microsoft's public beta and pre-order discounts earlier this year, you may already have a cheap version of the new OS. If not, here are a few ways to pick up Windows 7 now, without having to hand over $120, the lowest official price for an upgrade.
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troubleshooting
Our reader
humphrmi recently managed to avoid shelling out unnecessary bucks for paid
technical support from
Dell. His secret? Listening very carefully to the support rep, who inadvertently gave away the info he was trying to get humphrmi to pay for. Which is good, since that information was only one sentence long.
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windows
If I were still preparing to take the
GRE, I would start by purchasing study guides from a company that seems to have a grasp of basic logic. That company would not be Kaplan. See, Kaplan assumes that none of their customers are using Windows Vista. You know, the latest commercial release of the world's dominant home computer operating system. At least, that would explain why their practice test software doesn't work on computers running Vista, and their tech support staff don't seem terribly concerned.
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microsoft
Last week, a U.S. federal court judge
denied class action status to the Microsoft "
Vista Capable" lawsuit, on the grounds that "the plaintiffs could not demonstrate that their claims were common to the entire class of consumers who bought computers marked with the 'Windows Vista Capable' but without the 'Premium Ready' label."
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windows
Microsoft charged Bill $1,632 for a single Windows
Vista Ultimate upgrade license. Each time Bill, an IT Manager, tried to his enter his payment details through Windows Live Marketplace he was told that Microsoft could not be contacted, and to "please try again later." What Microsoft really meant was, "Ha! Got your money! How 'bout some more?!"
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backlash
Creative Labs heard your chest-beating across the internet and
decided to reinstate spurned developer Daniel_K less than a week after booting him from their forums. Unlike Creative, Daniel_K issued drivers that allowed Creative sound cards to work properly under Vista, and even enabled previously crippled features. The drivers were downloaded over 100,000 times. The company thanked the developer by accusing him of "enabling our technology and IP to run on sound cards for which it was not originally offered or intended, [in] effect, stealing our goods." Even though he has been reinstated, Daniel_K is still pissed.
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backlash
Creative's executive team will be coming in to quite a mess Monday morning, thanks to its VP of Screw Ups, Phil O'Shaughnessy. Friday morning, he
posted a warning on the Creative customer forums that told programmer Daniel_K to stop writing his own drivers for their X-Fi sound cards. The cards still won't work on Vista over a year after the OS was released, because Creative hasn't released drivers for them—but by Mr. O'Shaughnessy's account, Daniel_K is "stealing" from Creative by making the cards work. Then the weekend happened.
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class actions
Computerworld has posted some excerpts from internal Microsoft emails that seem to imply that Walmart was not happy with "Vista Home Basic."
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vista
Microsoft's "Vista Capable" program was so misleading that
even Microsoft executives complained about it according to emails revealed last week in court. The emails were read aloud at a hearing to determine class-action status for a related lawsuit against the company. One corporate vice president wrote, ""I PERSONALLY got burnt. ... Are we seeing this from a lot of customers? ... I now have a $2,100 e-mail machine." The co-president of another division wrote, "We really botched this. ... You guys have to do a better job with our customers."
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changes
It seems people aren't taking to Vista as quickly as
Microsoft would have liked. The result? XP will remain available through June 30, 2008.
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