liquidations
Regular readers of the site already know this, but we will tell you again anyway — in a liquidation "all sales are final" means just that.
You will not get an exchange if your item is defective. Period. You lose. Good day, sir!
More »
follow ups
The man who wrote the long, funny
complaint letter to Richard Branson about the level of suck on his recent Virgin Atlantic flight has been asked to "come to the airline’s catering house next month, to help select the food on future Virgin flights." Yeah, we know that it's a publicity stunt, but an entertaining one. We hope the customer agrees, and hates the new food just as much. In fact, we wish he'd replace Toby Young on Top Chef; the dead hamster line would be a pretty good put-down on that show.
More »
funny
A disgruntled Virgin Air passenger sent an
exhaustive complaint letter to Sir Richard Branson, supported by a series of incriminating photographs. We think it's safe to say that he did not enjoy the in-flight food—which is surprising, because everybody likes a bit of mustard Richard.
More »
happy endings
According to ABC News, Kyla Ebbert, the pantie-flashing patriot who was harassed by Southwest airlines has found a new best friend, Richard Branson.
More »
virgin
Pre-paid cell phones sound like a good way to stay contract-free in the harsh world of cell phone use, but can a pre-paid account be just as frustrating as a regular phone? Apparently. Reader Sarah writes to share the email she sent to
Virgin Mobile. All Sarah wants to do is cancel her account so she can give her phone to someone else. That's it. Easy right?:
More »
3rd ss division totenkopf
11 weeks after t-shirts bearing Nazi insignia were discovered in Walmart, the retailer has yet to remove them from all their stores, despite initial promises to do so within days.
More »
cell phones
The New York Times has a rundown of the future of cell phone advertising, and it seems pretty bleak:
More »
readers
John Brownlee here. I just want to tell you all that I love my Mom. A four foot eleven firecracker who followed her recent stroke up with a healthy regime of climbing up twenty foot ladders to chainsaw branches down from the roof, she's a hell of a girl.
More »
top
Here's the results of our week-long look into how long it takes humans at various cellphone companies to pick up the phone. Sprint was dead last and an old-school Nextel support line, first. Verizon and T-Mobile trailed not far behind.
More »
top
Only two more days to go in this week's look at how long it takes a human at various mobile phone companies to pick up.
More »
time to human
Today's results in our week long trial to see how long it takes mobile phone carrier's humans to pick up on the customer service line.
More »
top
All the mobile phone carriers performed very well today.
More »
top
Here's how long it's taking to reach a human at various mobile phone carrier customer service lines today.
More »
time to human
In the wake of purple ribbons, zombies and looking up words in the dictionary, we thought we might want to try something resembling journalism. To that end, we've started the Time to Human project.
More »
airlines
The BBC, in its inimitable dry British humor, reports a "Probe Into 'Panicking' Stewardess."
More »
ads
Lady Kate 'Coco' Moss is back on the spokesmodel tip, with this new spot for
Virgin Mobile.
More »
deals
• If you are actually going to buy an MP3 player that isn't an iPod,
Best Buy has a promotion that gives you a free $50 gift card with the purchase—excluding iPods. The Sandisk Sansa 512MB player is just $100, for instance.
More »
Consumerist
closing time
