Save Serious Money On Your Cell Phone Bill By Making One Phone Call

Save Serious Money On Your Cell Phone Bill By Making One Phone Call

Theresa had a contract with Helio/Virgin Mobile that ended this month, putting her in a position to negotiate. She writes that by comparison shopping and politely asking for the customer retention department, she and her girlfriend were able to knock $35 per month off the bill for their family plan. Here’s how she did it. [More]

Sprint Nextel Purchases $483 Million In Virgin Mobile Prepaid Minutes

Sprint Nextel Purchases $483 Million In Virgin Mobile Prepaid Minutes

Sprint Nextel announced this morning that they will purchase Virgin Mobile USA. The company, which specializes in prepaid mobile phone service, started as a joint venture between Sprint and Virgin, and Sprint owns 13% of their stock. Virgin Mobile USA phones already use the Sprint network.

Virgin Mobile Offers To Pay Your Phone Bill For 3 Months If You Get Laid Off

Virgin Mobile Offers To Pay Your Phone Bill For 3 Months If You Get Laid Off

Starting tomorrow, Virgin Mobile will offer all customers who sign up for $30 or more post-paid plans coverage under their free Pink Slip program, which means if you get laid off and can provide proof, they’ll pay your cellphone bill for three months, and you won’t have to put a Skype number on your resume.

This Virgin Mobile FAQ Is Honest, But Not Very Helpful

This Virgin Mobile FAQ Is Honest, But Not Very Helpful

Reader Aiden was considering buying a Virgin Mobile phone, but he had some questions about their Studio V program. (It allows you to make wallpapers and ringtones and sell them for $0.10 in airtime credit to other Virgin Mobile users.) The FAQ he found was honest, but not very helpful.

Sprint Hires 150 More Customer Service Reps

Sprint Hires 150 More Customer Service Reps

Verizon: 1.1%

Be Your Own Wireless Company

Be Your Own Wireless Company

If just half of one percent of the group’s 5 million members sign up for NWF [National Wildlife Federation] Mobile, the program stands to generate more than $100,000 a year, says Greg Griffith, director of cause-related marketing at NWF. The organization’s other affinity programs and corporate outreach generate some $3.5 million a year today. Based on the response to NWF Mobile’s first ad, Griffith expects as many as 5% of NWF’s members to sign up&–more, in fact, than the number currently using the group’s affinity credit cards. “People will say, ‘I spend this much on a phone anyway, I might as well spend on the cause I care about,’ ” Griffith says.

Bad news for Virgin Mobile, good news for panda bears. —MEGHANN MARCO

Canceling A Virgin Mobile Account is Extremely Difficult

Did I want to Top Up? Did I want to Upgrade My Account? Did I want to Buy An Amazing New Phone? No, no, no. I wanted to get rid of my old and mediocre phone and wash my hands of my old account. JUST LET ME OUT! my mind (and occasionally my mouth) screamed. I WANT THE NO HASSLE NO CONTRACT PART. By that point I would’ve rather paid a cancellation fee. Any supposed benefits to “no commitment” phones were mercilessly mocking me.

The News: Hungover, Hating Self, World

The News: Hungover, Hating Self, World

• CMP Media trying to >prevent anyone from using the term Web 2.0. God, at least somebody is. [NYT]