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videos

Walgreens Thanks Nurse For Rescuing Comatose Diabetic By Sending Her Glucometer Bill

A woman went into a potentially fatal diabetic coma while in line at a New York-area Walgreens. Two nurses and an off duty sheriff's officer happened to be in line. They grab a carton of OJ, some sugar, and a glucometer and manage to raise her blood sugar a little bit. According to their reports, after the paramedics took the patient away, the Walgreens manager came out to demand that the merchandise be paid for, otherwise it's shoplifting. Good thing they were there, otherwise he might have tried to fine the diabetic for blocking the checkout line.

Shame, Shame, Shame: Incident at Walgreens [FOX] (Thanks to Robert!)


Viral endeavors destined for failure

Mo Rocca Shills For Bank of America

I guess Mo Rocca saw how good John Hodgman did with that whole Apple gig and decided to get a piece of the action himself and hook up with a major corporation for some funny videos. Unfortunately, no one seemed to warn Mo that Bank of America is a little different than Apple. Namely in that people hate Bank of America. Apple: shiny. Bank of America: vile cesspool. Mo seems like a pretty smart guy, so I hope at least he's putting his whore dollars in a credit union. Or at least somewhere better than Bank of America. A pile of dirty socks would suffice.

Mo Rocca On Banking [Official Site]


media whoring

Consumerist Mentioned On Conan O' Brien

Apparently BJ Novak from The Office mentioned The Consumerist on Conan O' Brien last night because last year we wrote about how he went on Conan to expose how Cadbury Eggs keep shrinking, and it soon blew up into a big deal with a bunch of other places picking up the story. I can't wait for The Office to do an episode where Michael outlaws the use of paper and pens. Here's the clip.

pornogami

Milfs Mortified By Urban Outfitters' Bawdry Books

Marci Milfs was appalled to see risque books being sold at her local Urban Outfitters store in Lynwood, Washington. According to The Herald, she was out clothes-shopping with her son when she came across the racy books. The titles included, "Pornogami: A Guide to the Ancient Art of Paper-Folding for Adults," a how-to for making anatomically correct paper artwork and "Porn for Women," a photo book showing men doing housework. Details, inside... More »

crime

Is The "Unbreakable Autolock" Actually Just "Gone In 60 Seconds?"

Reader Alan thought that installing the Unbreakable Autolock would give him some peace of mind and enhance his vehicle's security. But those thoughts were quickly dashed when his Toyota Rav4 was stolen in the middle of the night. The device is supposed to immobilize the brake or clutch making a car impossible to drive. Alan did some research, and to his amazement, found a video of a young boy picking an identical lock in under a minute. The lock-pick video and his letter, inside... More »

health risks

Darque Tan Prevents You From Dying Of Vitamin-D Deficiency

According to an article in The Daily Texan, law student Emily Prewett, has filed a complaint with the Texas Attorney General against the company Darque Tan because of their misleading and irresponsible ads. One of their television commercial begins with a man in white lab coat saying, "Science has discovered that UVB from tanning converts cholesterol into Vitamin D." Then the narrator says, "Mmm yeah. Vitamin D-licious. Come get yours with a free week of level 1 tanning." The TV ad and more details, inside... More »

videos

Comcast Contractor Van Does Doughnuts

If you've ever wondered why Comcast is late for your appointment, it may be because their contractors are too busy doing doughnuts in the snow with their work vans, as shown in this awesome video! When I showed this to Carey, he said, "I actually like them more having seen it." Whooo, it's Comcastic!

(Thanks to Waldon!)


shipping

Halve Your Shipping Costs With Amtrak

Express shipping from Amtrak is a cost-efficient way to ship packages between cities, sometimes costing half the price of UPS or FedEx. More »

videos

Satire: Home Depot Honors Fallen Veterans With "Memorial Decks"

The Onion News Network delivers a mock news sketch where an interview with the mother of a fallen US soldier is interwoven with bald-faced Home Depot ads. It skewers in-programming product placement, retailers bestowing empty honors to capitalize on tragedy and drive sales, and all those morning "news" talk shows with the substance of a used candy wrapper. And, according to America's second-finest news source, Best Week Ever, this is actually sorta based on reality.

ONN Video About Home Depot Cashing In On War Vets Would Be More Funny If It Were Less True [Best Week Ever]

videos

Consumers Use Shopping Spree To Get Store To Make Energy Efficient Choices

Carrotmob leveraged the power of several hundred San Francisco consumers to get a local liquor store to make environmentally friendly choices. How did they do it? Organizer Brent Schulkin went to all the liquor stores and asked if he got a ton of people down there to buy on one day, how great of a percentage of their spending would the store be willing to dedicate to making environmentally friendly improvments? The store with the greatest percentage won and the Carrotmob got several hundred people to show up on one day. The line stretched around the block and bouncers had to be used to regulate the inflow. The consumers spent about five times what the store pulls in on a normal day, generating enough money for the store to redo its lighting system and its refrigeration gaskets. "We can harness the buying power of the casual consumer, get businesses to make environmental choices, and we can do it with the carrot," says Brent in the event video after the jump. Pretty freakin' awesome, a total win-win, imagine what could this look like if it were scaled out on a national level... More »

success stories

8 Monthlong Dodge Charger Problem Fixed After Consumerist Post

Whenever Brian drove his Dodge Charger in the rain, all the dash lights flashed and he had trouble restarting his car, but after 8 months of strife, his problem got fixed after his story posted to The Consumerist. The next day after the post went up, Brian got a call from Paul at Danbury Dodge, his dealership. Paul wanted Brian to bring his car in so the Chrysler tech could inspect it. Brian brought in the car during a rainy day, the problems were recreated, and the Chrysler tech diagnosed and fixed the problem in less than four hours. On repeated visits before this, the dealership kept claiming they couldn't recreate the problem. A rep for Chrysler VP TP Lassdora also called Brian up, apologized profusely, and offered five years of free oil changes and extended Brian's service contract. "In the end, I believe that the Consumerist story forced Chrysler to get involved, whereas Danbury Dodge was content to ignore my complaints," writes Brian. "Thank you to the staff and the readers of the Consumerist for motivating Chrysler and Danbury Dodge to fix my car." Inside, the original video showing how Brian's dashboard reacted in the rain.

UPDATE: Brian says the tech said the root problem was frayed and rubbing wires.

More »

videos

How To Wean People Off Doctors

It's Friday and since no one gives a damn about our groundbreaking Verizon expose, here's a 1999 Daily Show video where a fake HMO spokesperson played by Paul Mercurio presents his case for "How To Wean People Off Doctors". To wit: "Giving birth eats up a lot of time, something today's busy working women don't have much of. That's where our next project comes in. Drive-through maternity clinics. Or, as we like to call them, Stop & Pops." Wasn't Walmart thinking about installing those this year? Full video inside. More »

videos

Dateline Investigates Shady Annuity Salesmen Targeting Seniors

Dateline did a hidden camera investigation into the world of shady annuity salesmen targeting seniors and playing on their emotions to lock their life savings away in funds they may never live to receive the benefit from, or pay stiff penalties, not disclosed in the sales pitch, for early withdrawal. In this clip, Dateline producers attended "Annuity University," a two-day session run by Tyrone Clark to teach them how to sell to elders. He settled with the state of Massachusetts after he published a sales pamphlet that told salespeople to treat seniors "like they were selling to a twelve year old" and to hit their "fear, anger, and greed buttons" to make the sale. He also sells questionable self-promotional tools and services. In one of them, a fake radio guy will call up the salesperson and interview them like they're a financial expert on the radio. The session is recorded and the salesman gets CDs to pass out, so they can pass themselves off as legitimate financial advisers. Video, inside...

More »

videos

Buy True Love Online At Harmotrex


eHarmony gets sent up in this spoof video made by Consumerist reader Will. True love can be bought on the internet! Settling for less has never been so easy. Transcript inside... More »

blockbuster

Running Low On In-Store Exchanges Under Your Total Access Plan? Try Visiting A Different Blockbuster Location

Hacking Netflix reports that many Blockbuster locations don't use a centralized network to keep tabs on Total Access usage. The tip was originally reported by Kevin Tostado, who took down his post after a ball-busting conversation with Blockbuster in which they asked him to cease and desist. Fortunately, Google's marvelously efficient spiders reached Kevin's site before Blockbuster and preserved the post. More »

videos

Ric Romero Reports: Battle Of The Dishwashing Detergents

Consumer Reports cut through the greasy claims of competing dishwasher detergents to find out which one is best suited for Ric Romero's "dirty dish-duty." The winner? Much like the Special Olympics, everyone won. Each detergent works fine if you scrub long enough. Efficiency comes with a price, and Dawn direct foam was the costliest and speediest of the twelve brands tested, followed closely by Ajax Lemon Dish Liquid. More »

spin

Geek Squad Feels "Unfairly Targeted" By Consumerist Expose

When personal finance magazine Kiplinger asked the Geek Squad about our video that caught one of their technicians stealing porn from our harddrive (peeping tomism, hardly limited to Geek Squad, is just as rampant in the computer repair industry as the photo developing industry), an unidentified Geek Squad spokeswoman ingenuously responded, "We have been the target of a blog that prefers to focus on the exceptions to our service and not the overall, vast majority of successful services we provide to clients." That's like saying dirt is unfairly targeted by a broom. Where there's a valid complaint, we'll post. Where there's a consumer whose rights aren't respected, we will defend. We don't have a vendetta against the Geek Squad, or any other company. We have a vendetta against bad customer service. That's our bottom line. After the jump, the original undercover video...

videos

Interview: Ralph Nader Says We're Living Under Corporate Fascism

Ralph Nader, running for President in 2008, sat down with Red Tape Chronicles to talk about the current deplorable state of consumer affairs. The video kicks butt and reminds me why I get up in the morning. Highlights:
On the derailing of the consumer protection movement: Laws aren't being enforced, not enough prosecutors on the corporate fraud beat.
On the other candidates: Their campaigns are based on law and order. Not one has put the words consumer and protection together in one of their speeches.
On unfair contracts: A common clause now says that the seller has the right to change terms of contract at any time, that's the end of contract law.
On the sub-prime meltdown: It's the government's job to force credit rating settings. There should be a plain-language law mandating that mortgages are written in a language average people can understand
On education: Spend so much time teaching students to use computers but we don't teach kids how to shop for their maximum health safety and economic well-being... what's the point of earning money if you're just going to lose it to corporate scams?
On activism: You want a better country, you've got to spend more of your time more time away from american idol, and more time on your members of Congress. We're millions of people, but corporations don't have a single vote, and members of congress are there because of our votes, so make those votes count.

Video inside.

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