As Consumer Financial Protection Bureau director Richard Cordray pointed out in his testimony before the Senate Banking Committee this morning, more than 130,000 American consumers have used the agency’s numerous complaint portals to help resolve their problems with financial institutions. Consumerist reader Charles is just one of those people who still has a house because the CFPB was able to accomplish in a few days what no one else could in almost a year. [More]
Jason is not a man. He’s a piece of iron. And that’s why he finally got Staples to honor an advertised computer discount program, despite several attempts by employees to derail him. [More]
While we don’t recommend doing this on a large scale, one woman’s YouTube debt revolt has succeeded. Ann MInch, a YouTube sensation and then-unemployed credit card rebel, has been offered a lower interest rate on her card.
It’s the dream of every angry customer — sending a bill to the company that wasted your time. Well, it’s finally happened.
Fed regulators adopted new rules for the credit card industry that will curtail some of their most anti-consumer practices. Unfortunately, they don’t take effect until July, 2010. Here’s what they are:
Meet Mitchell Berns. Delta slapped him with a bogus weather cancellation and, rather than sit down and take it, he booked himself and his family on another flight — then sued Delta in small claims court and won a default judgment. Berns is a lawyer, but he didn’t do anything that you couldn’t do.
Awhile back, I sold a ton of video games on Craigslist here in San Francisco. A buyer contacted me and agreed to purchase them and I was delighted. I didn’t have the time to post everything on eBay separately and I wanted to get the transaction over as quickly as possible. A week later, I received a Wal-mart money order in the mail and shipped off the packages.
After threats from US Senators and general hue and cry from sports fans, the NFL has caved and will allow NBC and CBS to simulcast the upcoming Giants-Patriots game in which Tom Brady and the boys may become the first team to go undefeated since the Miami Dolphins first did it in 1972, and the first team to go 16-0 in the regular season. The game will be available nationwide.