Victoria’s Secret Worker Accused Of Stealing, Selling Customers’ Credit Card Information

Victoria’s Secret Worker Accused Of Stealing, Selling Customers’ Credit Card Information

While you might be on the lookout for credit card skimmers installed at the ATM, a gas station pump or even a public transit kiosk, you likely wouldn’t expect a retail associate to wield such a weapon against customers. But police say one Victoria’s Secret store clerk did just that, skimming information from unsuspecting patrons and selling it to an alleged cohort. [More]

Victoria’s Secret Apologizes After Store Tells Mom To Breastfeed In Alley

Victoria’s Secret Apologizes After Store Tells Mom To Breastfeed In Alley

When the mom of a 4-month-old asked the clerk at a Texas Victoria’s Secret if she could use one of the store’s fitting rooms to nurse her child, she was doing so out of courtesy, as Texas law allows mothers to breastfeed in all locations. She certainly wasn’t expecting to be told that she should feed her infant in an alley next to the store. [More]

Shoplifters Take $20,000 Worth Of Bras And Panties From Victoria’s Secret

Shoplifters Take $20,000 Worth Of Bras And Panties From Victoria’s Secret

It took them three shoplifting trips, but a pair of real-life underpants gnomes took $20,000 worth of bras and panties from a Florida Victoria’s Secret store. In surveillance video, you can watch two twentysomething men shove merchandise into a bag from another store and their pockets, apparently unnoticed by store employees. [More]

(afagen)

Police: Teens Suspected Of Shoplifting Had Fetus In Shopping Bag

Police in New York City say they made a shocking find after responding to the scene of what appeared to be another routine call. A security guard allegedly spotted two teens snagging lingerie yesterday afternoon at a Victoria’s Secret store and got the police involved. Cops say they then found a fetus in the plastic shopping bag of one of the girls. [More]

Victoria’s Secret Sends $50 Apology Gift Card, Still Doesn’t Make Any Sense

(Mary T.)

Last week, we shared the story of Debra, who returned $114 worth of merchandise to Victoria’s Secret, but only received $97 back. When she complained, Vicky’s response was that sending items back meant that her purchase was under the $100 threshold to get a $15 off discount. Except, um, her purchase was well over the limit, and she sent everything back. She complained again, and the refunded her $15. After our post ran, the chain tracked her down and sent an apology and a $50 gift certificate, along with a second explanation that doesn’t make any sense either. [More]

(Mary T.)

Victoria’s Secret Charges Me $15 For The Privilege Of Returning Stuff

When Debra placed an online order from Victoria’s Secret and then returned everything unworn, she didn’t know that she would have to pay an underpants rental fee. She returned merchandise that she had paid $114.16 for, and received $96.69 back. Was that a shipping charge? No, Debra paid to ship the items back herself. Did the items go on sale and she didn’t have a receipt? No, that wasn’t it either. She bought them during a “$15 off a $100 purchase” promotion, and Vicky’s kept the $15 discount that they had given her. Huh? [More]

Mary T.

Victoria’s Secret Won’t Be Making A Mastectomy Bra Because It’s “Complicated”

Back in January, the daughter of a breast cancer survivor started an online petition to ask Victoria’s Secret to design a bra for women who have undergone mastectomies. She wrote that she wanted the retailer to create the bra for her mother, and other cancer survivors because often “shopping for bras is such a discouraging, time consuming and frustrating ordeal.” Despite that petition garnering over 120,000 signatures, however, Victoria’s Secret says it’s opting not to make a mastectomy bra, because it doesn’t feel up to the challenge. [More]

One of the items that has parents angry at Victoria's Secret.

Has Victoria’s Secret Already Pulled Controversial Teen-Targeted Collection?

Earlier this month, Victoria’s Secret launched an ad campaign featuring the slogan “Bright Young Things” for its Spring Break collection. Included in this collection were items like panties with “call me” written on the front or “wild” on the rear end — all of which seemed to marketed toward teens. Not surprisingly, some parents were upset and the collection appears to have vanished. [More]

The petition asks Victoria's Secret to consider making a line of bras for women who have had a mastectomy.

Daughter Of Breast-Cancer Survivor Petitions Victoria’s Secret To Create Nice Bras For Women With Mastectomies

After decades of watching her cancer-survivor mother struggle to find bras that fit, and those bras were either cheap and purely functional or incredibly expensive. So she’s called on Victoria’s Secret to see if the company can make mastectomy bras that look good, fit, and don’t break the bank. [More]

Survey: Barely Half Of E-Mails To Major Retailers Receive Adequate Responses

Survey: Barely Half Of E-Mails To Major Retailers Receive Adequate Responses

If you’ve ever written an e-mail to a retailer and either never received a reply or received one that did not adequately answer your question, you’re not alone. In fact, according to a new survey, retailers only provided complete responses to customers’ e-mails 54% of the time. [More]

A Little Pesky Snow Can't Deter Shoppers Set On Spending

A Little Pesky Snow Can't Deter Shoppers Set On Spending

Neither rain nor sleet nor snow nor that crap they call wintry mix can keep shoppers out of their favorite stores, even in the depths of cold, blustery and wet January. Numbers are in on last month’s sales, and stores like Costco, Victoria’s Secret and Macy’s are boasting strong numbers. [More]

Up-To-The-Minute Coupon Codes For Hot Sales

Up-To-The-Minute Coupon Codes For Hot Sales

The deal aficionados on the FatWallet message boards have various discussion threads devoted to providing the most current coupons for a slew of stores. Rather then dig for them, here’s a master list of their official store coupons and clearance threads. Members routinely get rid of dead coupons and post new ones, so this is definitely one to bookmark: [More]

Retailers, Manufacturers Agree To Reduce Amount Of Lead Used In Handbags

Retailers, Manufacturers Agree To Reduce Amount Of Lead Used In Handbags

As part of a $1.7 million settlement, over 40 major retailers and apparel manufacturers have agreed to cut back on the amount of lead used in handbags and other accessories. [More]

Executive Emails For Victoria's Secret

Executive Emails For Victoria's Secret

Got an issue with Victoria’s Secret that regular customer service can’t or won’t handle? Try escalating it to the top of the laundry heap with these email addresses for senior executives. [More]

VIDEO: Stores Caught Restocking Used Underwear & Lingerie

VIDEO: Stores Caught Restocking Used Underwear & Lingerie

We try not to be too paranoid about the cleanliness of things we purchase. We’ll purchase used books, buy vintage clothing, drive pre-owned cars. But the “Ick Factor,” as it’s known in the world of science, jumps off the charts when it comes to used undies. But that’s exactly what NBC claims to have discovered at several retail stores. [More]

Victoria Doesn't Seem To Be Keeping My Secrets So Well

Victoria Doesn't Seem To Be Keeping My Secrets So Well

A woman who asked us to withhold her name says she was shopping online at Victoria’s Secret and somehow got a follow-up email about an item she placed in her cart but held off on ordering. The woman is mystified because she’s certain she didn’t sign on to the site. [More]

The Duct Tape Shoplifters: Coming Soon To A Mall Near You?

The Duct Tape Shoplifters: Coming Soon To A Mall Near You?

Watch out for organized, highly trained teams of shoplifters in your local mall. They aren’t small-time operators—they stole $23,000 worth of bras and panties from a West Virginia Victoria’s Secret. No, really.

Victoria's Secret Hunts Nationwide To Find Your Panties

Victoria's Secret Hunts Nationwide To Find Your Panties

In this latest Above and Beyond story, Victoria’s Secret conducts a nationwide search to find the Chris and Becka’s panties.