Consumerist
3g
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cutting corners
Cheap Package Design Tricks People Into Dropping Motorola Droid On Floor
The Motorola Droid is a sweet phone, but the box it comes in is a case study in bad package design. Where every other gadget these days comes in boxes with lids, or boxes designed to be opened in a specific manner, the Droid box can easily be opened so that the brand new phone falls to the floor. More » -
verizon
Verizon Stuck Me With A Contract I Didn't Sign And Phone I Don't Want
When David's phone broke, he bought a stopgap device from Verizon, emphatically telling the salesperson he didn't want to renew his contract. More » -
there's a map for that
Judge Refuses To Pull Verizon's "There's A Map For That" Ads
As you probably know, AT&T is currently suing Verizon over the "There's a map for that" ad campaign. The big blue death star says that the maps depict different things, whereas Verizon says the maps are truthful and "the truth hurts." A federal judge says the ads can stay up — for now. More » -
there's a map for that
Verizon's Response To AT&T's Lawsuit: "The Truth Hurts"
Awhile back AT&T sued Verizon over their "There's a Map For That" advertisements, claiming that the maps were misleading because the empty areas on the maps represented different things. Now Verizon has responded to the lawsuit with some fightin' words. More » -
verizon
Verizon Configures Phones So You Incur Erroenous Data Charges? (To The Tune Of $300 Million)
If you have a Verizon phone, you've probably at one point accidentally hit a button that connects you to "Get It Now" or "Mobile Web." Arg. And it's double-arg when it turns out that even if you cancel right away, you still get hit with a $1.99 1MB data charge. According to a tipster, this is totally on purpose. More » -
happy endings
Verizon Customer Finds Upgrade Dates Can Be Flexible If You Want A Droid
Chris navigated Verizon Wireless's troubled phone upgrade waters and came away with Droids for both himself and his wife, even though her upgrade date was still a ways off. Earlier, his wife had gotten a new Voyager with assurances that her contract renewal date wouldn't be affected. More » -
these aren't the droids we're looking for
Droid User Says Says Verizon Double-Charged Him For Service Plans
Victor, who picked up Verizon's new iPhone competitor, the Droid, says Verizon billed him for $40 a month in redundant charges. More » -
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droid
Verizon Wireless To Hike ETFs On "Advanced" Devices
Are you looking to get a smartphone on the Verizon network anytime soon? Make sure that you like it before you sign a contract, since starting November 15th, Verizon will be imposing a higher early termination fee—up to $350—on contracts for "advanced" devices. That means smartphones. More » -
lawsuits
AT&T Sues Verizon Over "There's A Map For That" Ads
AT&T has had it with Verizon's "there's a map for that ads" and have filed a lawsuit. The big blue death star says that the ad is misleading because while the blank spaces in Verizon's map actually show places where there is no Verizon service at all — the blank spaces in the AT&T map may still have voice and data coverage — just not "3G" coverage. More » -
smartphones
Chart Compares Total Cost Of Ownership For Popular Smartphones
You may think that buying an iPhone with AT&T service is an expensive commitment, and you'd be right. But as this chart from BillShrink shows, your total cost of ownership (TCO) for any of the latest smartphones is going to exceed 2 grand over a 24-month period. In fact, the highly-praised new Motorola Droid on Verizon works out to exactly the same TCO as the latest iPhone. More » -
iphone envy
Meet the DROID, the Latest Chance For Verizon Owners To Express Their iPhone Envy
Motorola and Verizon revealed the mystery device behind its iCan't ad campaign — the DROID, a 3G phone with a 5 megapixel camera, its own app store, a 16gb memory card packed in and a QWERTY keyboard. More » -
price wars
T-Mobile Launches Unlimited Everything For $79.99 Plan
Codenamed "Project Dark," Tmobile has launched a $79.99 unlimited plan with no annual contract. More » -
phantom billing
Verizon Keeps On Billing Guy Who Canceled Service
Gregory canceled Verizon, but Verizon didn't cancel him. The company kept on billing him every month, and every month he'd call to get the charges wiped away, which the CSR promptly did. More » -
verizon
Verizon Won't Give Elderly Couple Their $600 Back
Bonnie's elderly parents switched from Verizon dial-up to Verizon DSL, but Verizon didn't turn off their dial-up account when switching them to DSL. They somehow failed to notice when they continued to be charged for dialup. For two years. More » -
show us your verizon face
Verizon Snatches Away Divorced Man's Unlimited Broadband Plan
They say that for people going through a divorce it can feel like you're losing half of yourself. As if it that wasn't bad enough, Verizon Wireless has taken away William's unlimited broadband plan on the account he used to share with his wife. More » -
hidden fees
Couple Signs Up for $77.99 Verizon Bundle, Charged More Than Double
An Oregon couple signed up for $77.99 Verizon-Qwest bundle that included phone, internet and TV service, and were surprised to see the actual bill come to $158.49. More » -
verizon
Verizon, NYPD Don't Care About Fires
Once again, Verizon has been caught leaving its vans parked in front of fire hydrants.
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