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verizon
verizon
Verizon iPhone Coming In Two Days ... Two Months ... Two Years
Is wishful thinking driving dozens of telecom pundits to conclude that Apple will announce that the iPhone is coming to carriers other than AT&T this Wednesday? Or are they just tired of reporting the same tired iTablet rumors?
Regardless, the internets are in a frenzy about the potential for a non-AT&T version of the iPhone, after a reporter for BusinessWeek ran a quote about the possibility from Tim Horan, a telecommunications analyst at Oppenheimer & Co More »
Regardless, the internets are in a frenzy about the potential for a non-AT&T version of the iPhone, after a reporter for BusinessWeek ran a quote about the possibility from Tim Horan, a telecommunications analyst at Oppenheimer & Co More »
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Verizon Shrinks The List Of Phones Subject To $350 ETF
Verizon has dropped 10 phones from its list of models that will trigger the high $350 early termination fee. Cnet wonders whether this is Verizon's way of trying to make its "advanced devices are expensive to service" argument more palatable to the FCC, as the remaining models are all smartphones. More »
Check Your Phone Bill For Bogus Charges From OAN
(Photo: Don Fulano)
Check your phone bills for the past few months for a bogus $14.95 charge (+$.46 tax) from "OAN Ideal Savings Now." A message on our voicemail hotline tipped us off, and online complaints, like these 188, echo our reader's grievance. It's called cramming, and it's illegal. More »
AT&T Debuts New Unlimited Plans In Attempt To Irritate Verizon
(Photo:So Cal Metro)
AT&T just put out a press release announcing new unlimited plans for all of their customers, even the ones with, gasp, iPhones. More »
Verizon Introduces Mandatory $9.99 3G Data Plan
(Photo:KFreon)
Verizon is cutting its prices, and by cutting them is actually raising them. What? Yeah, let's let Ars Technica explain it. More »
Verizon FiOS Early Termination Fee To Double This Week
(Photo: The Consumerist)
Are you planning to sign up for Verizon FiOS service? If you wait until this Sunday to sign up, you're going to be liable for a higher early termination fee. The fee for ending a two-year contract will more than double, from $179 to $360. More »
Verizon Hold Times Inspire Song On M.I.A.'s Next Album
(Photo: Moses)
According to Rolling Stone, when M.I.A.'s new album comes out later this year, there will be a track on it called "I'm Down Like Your Internet Connection"--and it will feature "Filipino Verizon workers singing the hook." More »
Verizon Charges You $2 Extra For Detailed Bill
(Photo: Jay Adan)
Bob stumbled onto Verizon's dirty little non-secret -- if you want a detailed billing statement with your calls listed, you'll have to pay $1.99 more a month. More »
Verizon Customer's DSL Upgraded, House Still Not On Fire
(Photo: 111 Emergency)
Remember Michael? When he tried to upgrade his Verizon DSL, a customer service rep helpfully told him that 7 mbps was not only unavailable at his address, but it would burn his house down. After this slightly surreal exchange was featured on Consumerist, Michael reports that Verizon's executive customer service got in touch with him and figured out the situation. Guess what? He could get the blazing fast DSL that Verizon had repeatedly refused him. More »
Verizon Tried A TV Service Bait-And-Switch On My Parents
(Photo: Felix Pomerantz)
Corey, who is trying to help his Brooklyn parents improve their TV setup, feels his folks were baited and switched by Verizon, displaying a cheap deal on its site that went away after he entered his parents' address. More »
NYC Sues Verizon Because Heinously Ugly Building Is Too Tall
(Photo:BILLBINNS)
Apparently the extremely ugly Verizon skyscraper in NYC is too tall, and is now the subject of a lawsuit. More »
Verizon Reportedly Forces Smartphone Users To Exclusively Search Via Bing
(Photo: pike place 062)
Readers and news reports say Verizon has pushed out a smartphone update that has made Bing its exclusive search application thanks to a rumored half-billion dollar deal between Microsoft and Verizon. More »
FCC Commissioner Says She's Not Happy With Verizon's ETF And Billing Explanations
(Photo: Eric Hauser)
At least one official with the FCC is not impressed by Verizon's latest explanations of its Early Termination Fees (ETFs) and Mobile Web billing practices. Commissioner Mignon Clyburn released a statement (pdf) last night where she called Verizon's explanation "unsatisfying" and "troubling," and she closed with the fighting words, "I look forward to exploring this issue in greater depth with my colleagues in the New Year." More »
Verizon Denies It Charges You $2 Each Time You Mistakenly Press A Certain Button On Your Phone
(Photo: Eric Hauser)
Last month, David Pogue at the New York Times published a tip from a self-described Verizon employee. The employee accused Verizon of deliberately rigging its system to trap customers whenever they accidentally press the "Get It Now" or "Mobile Web" buttons on their phones--even if they cancel the operation immediately, they're charged a fee of $1.99 each time. Both Pogue and the FCC asked Verizon to explain why this happens. Verizon's response: it doesn't, and Pogue and the hundreds of people who wrote in to confirm this practice are all crazy. More »
This Verizon Store Provides Weird Repair Services
(Photo: jblyberg)
Some Motorola Droid phones are having problems with the battery cover coming off too easily. That's what was happening to Chris' Droid, so he and his girlfriend brought it into a Verizon store in Pleasant Hill, CA. His girlfriend brought along her defective enV Touch for service as well.
When they left, Chris had a sticker stuck to the back of his Droid, and his girlfriend was told to stop wearing makeup because makeup ruins the enV Touch. More »
When they left, Chris had a sticker stuck to the back of his Droid, and his girlfriend was told to stop wearing makeup because makeup ruins the enV Touch. More »
Teen Runs Up $22,000 Verizon Bill
(Photo: lauren seagull)
After a man added his 13-year old son to his Verizon plan, his cellphone bill rocketed to nearly $22,000. More »
Verizon Won't Verify Calls On My Bill
(Photo:Eric Hauser)
Brad can't bring himself to drop his landline because he sees it as a security blanket, but Verizon is making it a tough choice for him, because it's charging him more than he thinks he owes on his pay-per-call plan. He's asked Verizon for an itemized bill, but the company refuses and says it would only give up the information if subpoenaed. More »
New Droid Ad Goes For iPhone Jugular, Misses
A new ad for the Verizon Motorola Droid tries to savage the iPhone for being more concerned with looking good than working great. Does it work?
AT&T Sends Monster After Verizon Subscribers In Threatening New Ad
Reanimated corpse of Luke Wilson
off to attack Verizon customers.
Happy Halloween from AT&T! The maligned cellular carrier's latest ad doesn't seem to be as concerned with getting Verizon to stop picking on it. Instead, a headless Luke Wilson staggers around the screen, roaring silently and searching for someone to kill. Stick to AT&T or who knows what might happen to you. More »
It's Official, Everybody Hates AT&T
(Photo: wot nxt)
There's a new Consumer Reports survey out that ranks cellphone companies by customer satisfaction, and to pretty much no one's surprise, AT&T comes in last in all 19 cities surveyed. (Verizon came in first.) As AllThingsD notes, the survey "suggests that AT&T’s shortcomings are more widespread than the carrier would have us believe and not simply the product of a high concentration of iPhones in the country’s larger cities." More »
