(Ryan Holloway)

Cable Companies Refuse To Reveal How Much They Make Off Of Set-Top Boxes

Sen. Ed Markey of Massachussetts and Sen. Dick Blumenthal of Connecticut recently posed a handful of questions to the nation’s cable and satellite providers about their set-top boxes — Are they required? How many customers have them? Is there an option for customers to purchase their own? etc. While some providers were more transparent in their responses than others, there was one thing they all agreed on: We’re not telling you how much we make from leasing these devices. [More]

Verizon’s Refusal To Repair Landline Service Leaves Elderly Man Without Phone For Months

(Alain Ferraro)

While plenty of Americans rush to acquire the latest and greatest in new telecom technology, there are some that only need the basic phone service they’ve had for decades. But as we’ve seen on multiple occasions recently, a number of traditional landline users are being left out in the cold as Verizon tries to transition customers away from copper line service and to fiberoptic phone lines. And for one elderly New Yorker, Verizon’s apparent inflexibility resulted in months of having absolutely no service at all. [More]

Verizon Makes HBO Now Available To FiOS Customers

Verizon Makes HBO Now Available To FiOS Customers

Since the spring launch of HBO Now, the streaming service that allows you to get HBO content without having to pay for a cable TV package, New York-based Cablevision was the only pay-TV/broadband provider selling subscriptions directly to its customers. Now the folks at Verizon have seen that there’s money to be made from people who want TV but don’t want cable, and is making HBO Now available for its FiOS and other broadband customers. [More]

Verizon’s Go90 Mobile Streaming TV Service To Launch With Tiny Beta Test

Verizon’s Go90 Mobile Streaming TV Service To Launch With Tiny Beta Test

It’s been almost a year since Verizon first announced it would launch a streaming TV service and the company is just now getting around to naming it — Go90 — and providing details on its eventual launch.
[More]

City Asks For Fiber Network Help, 5 Years After Being Left At Altar By Verizon FiOS

City Asks For Fiber Network Help, 5 Years After Being Left At Altar By Verizon FiOS

Back in 2009, it looked liked Alexandria, VA, residents would get a new high-speed Internet option in the form of Verizon FiOS. The city even went through the bureaucratic process of issuing Verizon a franchise. Then the D.C.-area community got dumped at the altar by Big V and has been looking for someone, anyone to step in ever since. [More]

45 Attorneys General Agree: Phone Companies Should Give Consumers Ability To Block Robocalls

45 Attorneys General Agree: Phone Companies Should Give Consumers Ability To Block Robocalls

While the FCC tries to allow consumers to take a more active role in which calls they do or don’t receive, a group of 45 state attorneys general (well, 44 states and the AG for the District of Columbia) are calling on the phone companies to just stop dilly dallying and start offering call-blocking services already. [More]

Verizon Tells Another Customer To Switch To Fiber Or Lose Landline Service

Verizon Tells Another Customer To Switch To Fiber Or Lose Landline Service

Even though his landline service was working fine, a man in Virginia was recently told by Verizon that he had two weeks to switch to the company’s fiberoptic service or lose his account altogether. [More]

Verizon Threatens To Disconnect NJ Landline Customer Unless They Switch To Fiber

Verizon Threatens To Disconnect NJ Landline Customer Unless They Switch To Fiber

Copper wire is expensive and old-fashioned. Phone companies don’t want to maintain or use it anymore. Still, some customers like their reliable old land-lines, and the law creates certain obligations for phone companies to provide and maintain them. But Verizon is apparently so sick and tired of providing plain old telephone service that they’re threatening to disconnect customers who don’t “voluntarily” upgrade to fiber A.S.A.P. [More]

Verizon Completes $4.4B Acquisition Of AOL

Verizon Completes $4.4B Acquisition Of AOL

It’s not often you hear about a shotgun wedding between two tech companies, but that’s apparently what happened for Verizon and AOL, as the recently betrothed said today that they had officially completed a $4.4 billion acquisition proposed just a month ago. [More]

(Jeremy Schultz)

New York City Audit Calls Out Verizon For Failure To Build Out FiOS Network As Promised

Verizon is pretty much over this whole “FiOS” thing. They still support their existing networks, of course, but they’re pretty much done building out new ones. That, however, does not sit well with the city of New York, which is still waiting for Verizon to finish the city-wide build they promised to have done by last year. [More]

Verizon Not Interested In Buying Dish

Verizon Not Interested In Buying Dish

With everyone else in the cable/Internet/wireless business gone merger-mad, the only thing that telecom titan Verizon has purchased recently is AOL for a few billion bucks. The company has long been suggested as a prime buyer for satellite TV service Dish, but a top Verizon executive says that’s just not happening. [More]

(Matthew Hunt)

RadioShack, AT&T, And Verizon Come To Agreement Over Customer Data

When quasi-relevant electronics retailer RadioShack declared bankruptcy earlier this year, one worry for consumer advocates was that the company would sell the bushels of consumer data that it has collected on people while selling them batteries. The new owners of the RadioShack brand, General Wireless, agreed to strict terms for consumer data, which now includes segregating data from purchases of AT&T and Verizon Wireless merchandise. [More]

Telecom Union Says Verizon Is Neglecting Landlines

Telecom Union Says Verizon Is Neglecting Landlines

Though more than 40% of U.S. homes are now cellphone-only, many millions of Americans still have landline service. But a union representing 35,000 Verizon employees says the company is refusing to repair broken copper-line networks. [More]

Verizon Knows More About What You Watch On FiOS Than You Do

Verizon Knows More About What You Watch On FiOS Than You Do

Verizon isn’t a cable company. Its FiOS product doesn’t spring from decades of guaranteed local monopolies, which means most FiOS customers can, if they get annoyed enough, jump ship to a competitor. But you leaving is bad news for Verizon. They want to keep their subscribers. And they have an enormous mountain of highly personalized data on hand to try to do it with. [More]

AT&T Will Try To Make First Amendment Case Against Net Neutrality

AT&T Will Try To Make First Amendment Case Against Net Neutrality

When you think of the Internet and First Amendment issues, your mind probably conjures up images of people being able to freely express themselves online through websites, videos, and social media. But if you’re AT&T, the First Amendment was created to give Internet service providers the authority to have some sort of editorial control over the data they carry. [More]

Cablevision Sues Verizon Over FiOS Ads, Claims Verizon’s Touted All-Fiber Network Actually Isn’t

Cablevision Sues Verizon Over FiOS Ads, Claims Verizon’s Touted All-Fiber Network Actually Isn’t

Most of the country doesn’t have much competition for broadband services. But in some of New York City’s boroughs, particularly Brooklyn and the Bronx, Cablevision and Verizon FiOS fight head to head for residential customers. The battle between the two is often ugly, and with a new lawsuit filed yesterday, it just got uglier. [More]

Verizon/AOL Merger: Good For Their Business, Bad For Your Privacy

Verizon/AOL Merger: Good For Their Business, Bad For Your Privacy

Every day, the great amorphous mass of consumers creates millions upon millions of trackable, quantifiable pieces of data. Every purchase at every store. Every click on every website, every bit of geotagged data, every installed or opened app and every interaction on social media. All of it adds up together into one giant Mount Everest of data to be sliced, diced, bought, sold, and traded. [More]

Verizon, Sprint To Pay $158 Million To Settle Wireless Bill-Cramming Allegations

Verizon, Sprint To Pay $158 Million To Settle Wireless Bill-Cramming Allegations

Several months after AT&T and T-Mobile reached multimillion-dollar settlements with federal regulators to close the books on allegations of bill-cramming — illegal, unauthorized third-party charges for services like premium text message subscriptions — both Sprint and Verizon have also decided to pay the regulatory piper. Combined, the two wireless companies will pay $158 million to settle cramming claims with the FCC and the Consumer Financial Protection Bureau. [More]