Consumerist
-
droid
Verizon Wireless To Hike ETFs On "Advanced" Devices
Are you looking to get a smartphone on the Verizon network anytime soon? Make sure that you like it before you sign a contract, since starting November 15th, Verizon will be imposing a higher early termination fee—up to $350—on contracts for "advanced" devices. That means smartphones. More » -
lawsuits
AT&T Sues Verizon Over "There's A Map For That" Ads
AT&T has had it with Verizon's "there's a map for that ads" and have filed a lawsuit. The big blue death star says that the ad is misleading because while the blank spaces in Verizon's map actually show places where there is no Verizon service at all — the blank spaces in the AT&T map may still have voice and data coverage — just not "3G" coverage. More » -
smartphones
Chart Compares Total Cost Of Ownership For Popular Smartphones
You may think that buying an iPhone with AT&T service is an expensive commitment, and you'd be right. But as this chart from BillShrink shows, your total cost of ownership (TCO) for any of the latest smartphones is going to exceed 2 grand over a 24-month period. In fact, the highly-praised new Motorola Droid on Verizon works out to exactly the same TCO as the latest iPhone. More » -
iphone envy
Meet the DROID, the Latest Chance For Verizon Owners To Express Their iPhone Envy
Motorola and Verizon revealed the mystery device behind its iCan't ad campaign — the DROID, a 3G phone with a 5 megapixel camera, its own app store, a 16gb memory card packed in and a QWERTY keyboard. More » -
price wars
T-Mobile Launches Unlimited Everything For $79.99 Plan
Codenamed "Project Dark," Tmobile has launched a $79.99 unlimited plan with no annual contract. More » -
phantom billing
Verizon Keeps On Billing Guy Who Canceled Service
Gregory canceled Verizon, but Verizon didn't cancel him. The company kept on billing him every month, and every month he'd call to get the charges wiped away, which the CSR promptly did. More » -
verizon
Verizon Won't Give Elderly Couple Their $600 Back
Bonnie's elderly parents switched from Verizon dial-up to Verizon DSL, but Verizon didn't turn off their dial-up account when switching them to DSL. They somehow failed to notice when they continued to be charged for dialup. For two years. More » -
show us your verizon face
Verizon Snatches Away Divorced Man's Unlimited Broadband Plan
They say that for people going through a divorce it can feel like you're losing half of yourself. As if it that wasn't bad enough, Verizon Wireless has taken away William's unlimited broadband plan on the account he used to share with his wife. More » -
-
hidden fees
Couple Signs Up for $77.99 Verizon Bundle, Charged More Than Double
An Oregon couple signed up for $77.99 Verizon-Qwest bundle that included phone, internet and TV service, and were surprised to see the actual bill come to $158.49. More » -
verizon
Verizon, NYPD Don't Care About Fires
Once again, Verizon has been caught leaving its vans parked in front of fire hydrants.
More »
-
accidental exclusivity
No Palm Pre For Verizon Wireless?
If you've been holding out on a phone upgrade or carrier switch until the Palm Pre comes to Verizon, you may need to give up the dream. The carrier has "reportedly ditched plans to offer the Palm Pre early next year," says PC World. Apparently poor sales of the device at Sprint, combined with Verizon's interest in upcoming Blackberry devices, killed any enthusiasm the carrier once had. Update: The no-Pre rumor may be false, according to these two analysts.
"Verizon Scraps Palm Pre Plans, Report Says" [PC World]
(Photo: idovermani) -
opt-outs
How To Stop Verizon From Sharing Your Info
Digging through Verizonwireless.com legal notices, Steve found that the company has gone ahead and given itself permission to share your personal information: More » -
net neutrality
FCC Proposes New, Awesome, Net Neutrality Rules
The FCC today proposed new rules to protect and preserve "net neutrality," the idea that ISPs must treat all users the same and not prejudice against different types of customers. In a speech, Chairman Julius Genachowski supported adopting the "Four Freedoms" first articulated by the FCC in 2004 (PDF) not just as principles but as formal rules, and adding two more: "non-discrimination" and "transparency." The big networks are, naturally, incensed. More » -
verizon
Why Do Verizon Smartphones Blow?
WIRED takes a look at why there's no great smartphones on Verizon. The takeaway? Because they can. Having the best network and an exclusive deal with Blackberry seems to be good enough for them. [WIRED] (Photo: Phu Son) -
frustration
Hey Verizon, My 5th FiOS DVR Sucks As Much As The Last 4
Reader David's FiOS DVR really sucks. Since it's his 5th one — he's starting to suspect that they all suck. More » -
Anytime, anyplace, anywhere, anyway
Sprint Opens Mobile-to-Mobile To All Providers
If you're a Sprint customer using the company's Everything Data Plan, you can now call any mobile phone on any network without using up any of your plan minutes. Good news? If you're on the carrier's $70 a month plan, which has 450 included minutes along with unlimited data service, it could be — if you don't roam into areas where there's no Sprint coverage (where the meter will start running) and if you have a lot of regular contacts on other cell networks. More » -
anger
Verizon Should Really Stop Marketing FiOS To People Who Can't Sign Up For It
Want to know how to piss people off? Send them marketing crap for deals they can't use. Take this individual. The title of the blog post should probably not be reproduced here, but the basic idea is that unless you can offer TV, Internet and phone from Verizon for $79.99 a month — don't mail stuff to people saying you can. More » -
refunds
Is Verizon Randomly Charging You $1.99 Per Line For "Data Usage"?
On August 14, the Cleveland Plain Dealer printed a column by a business writer who described her 6-month-long ordeal with Verizon concerning a mysterious $1.99 charge for "data usage." The paper says that over 400 Plain Dealer readers responded with complaints similar to the one in the column. Now the paper says they have a promise from Verizon to refund these mysterious and erroneous charges. More »
verizon
New York, 3:15 AM
Sun Nov 8
7 posts in the last 24 hours
Tip Your Editors:
tips@consumerist.com
Co-Executive Editor:
Ben Popken
Email | AIM | Twitter
Co-Executive Editor:
Meghann Marco
Email | Twitter
Senior Editor:
Chris Walters
Email | Twitter
Weekend Editor:
Carey Greenberg-Berger
Email | AIM
Associate Editor:
Alex Chasick | Email
Assistant Editor:
Laura Northrup
Email | AIM | Twitter
Comments Moderator:
Email | AIM
Contributing Editors:
Lucy Bayly | Email
Phil Villarreal | Email
