Verizon Wireless Will Finally Allow Users To Opt Out Of Being Tracked By “Supercookies”

Verizon Wireless Will Finally Allow Users To Opt Out Of Being Tracked By “Supercookies”

Verizon has been watching you. If you use their mobile service, Verizon has been tracking your every move on the internet for the better part of the last two years, with no way for you to opt out. That’s the bad news. Here’s the good: the company is finally letting consumers turn off the trackers. [More]

Dear Verizon Customers: Don’t Hold Your Breath Waiting For Rollover Data Plans

(Mike Mozart)

While T-Mobile and AT&T have each recently started allowing smartphone users to carry over unused data from one month to the next, customers of the nation’s largest wireless provider shouldn’t hold their breath waiting for Verizon to announce something similar. [More]

Verizon Expanding LTE Networks, Ever-So-Slowly Doing Away With 3G

Verizon Expanding LTE Networks, Ever-So-Slowly Doing Away With 3G

It’s the end of an era! Or at least, the beginning of a process that will eventually lead to the end of an era. 3G was once the great new hotness that made everyone run out and buy an iPhone, but over the years it’s been left in the dust by faster 4G LTE service. Now Verizon, the country’s largest wireless carrier, has started down the road that will eventually kill off the venerable 3G once and for all. [More]

(bryan bope)

Mobile Companies Leaping To Sell You A New Phone — With A New Contract — On Black Friday

Is your phone getting old? Has it met with the unfortunate confluence of liquids, young children, and boisterous pets lately? If you’re in the market for a replacement or upgrade, it looks like Black Friday might be your day… as long as you’re willing to sign a contract. [More]

(Steve Rhodes)

Verizon To Pay $64M For Overcharging Family SharePlan Customers

Plaintiffs in a class-action suit against Verizon Wireless have long claimed that the company over-billed customers in its former Family SharePlan tier, and it looks like the telecom titan is ready to pay up, to the tune of around $64.2 million. [More]

Verizon Realizes Throttling LTE Users Is A Stupid, Stupid Idea; Decides Not To

Verizon Realizes Throttling LTE Users Is A Stupid, Stupid Idea; Decides Not To

Back in July, Verizon Wireless ticked off its few remaining unlimited data subscribers and caught the unwanted attention of the FCC Chairman, when it announced that it would begin throttling data speeds for its users with the highest level of wireless broadband consumption under the guise of “network optimization.” That plan was supposed to kick in this morning, but Verizon has decided that maybe it’s not such a good idea. [More]

Comcast Says that Mobile Data is Competitive, but it Costs $2k to Stream ‘Breaking Bad’ Over LTE

Comcast Says that Mobile Data is Competitive, but it Costs $2k to Stream ‘Breaking Bad’ Over LTE

Comcast keeps on claiming that mobile broadband is real competition for wired home broadband. But for most users, it’s just plain not. Not only is the speed and reliability of mobile broadband still hugely variable depending on location and time of day, but also mobile data is still clearly not competitive on price. [More]

Verizon’s “All Kids Do It” Excuse For Throttling Isn’t Good Enough For FCC Chair

(Scott Lynch)

First, Verizon announced it would start throttling LTE users who devour the most data, but only those with grandfathered-in unlimited plans. Then FCC Chair Tom Wheeler said he was “deeply troubled” that Verizon may be trying to force users into more expensive plans under the guise of “network optimization.” Verizon tried to get Wheeler to back off with its “everyone’s doing it” defense, but that didn’t seem to work. [More]

All Four National Wireless Companies Accused Of Breaking FCC Rules By Hiding Information About Data Throttling

All Four National Wireless Companies Accused Of Breaking FCC Rules By Hiding Information About Data Throttling

Just over two weeks ago, the FCC not-so-gently reminded all four big wireless carriers that although true “net neutrality” might not apply to them, there are still rules about transparency and disclosures that they have to follow. At the time, FCC chairman Tom Wheeler said that companies had no excuse to think the FCC wasn’t watching them — and the FCC isn’t the only group putting wireless companies on notice over their lack of transparency. [More]

Verizon’s Defense For LTE Throttling: We’re Not Going After Unlimited Users; They’re Just Data Hogs

(Steve Rhodes)

Verizon Wireless recently announced that it will soon expand its data-throttling “Network Optimization” program to include users of its high-speed LTE network. FCC Chair Tom Wheeler then wrote the company, saying he was “deeply troubled” that Verizon might be trying to pass off a cash-grab as legitimate network management. Verizon has responded to Wheeler, defending the program and asking why the FCC is picking on them. [More]


Verizon’s Plan To Throttle Heavy LTE Users Is “Deeply Troubling” To FCC’s Wheeler

Last week, Verizon announced that it was extending its “Network Optimization” policy, which throttles speeds for the top 5% of data users, to include LTE data for the first time. This move didn’t sit well with the few remaining Verizon customers with “unlimited” data plans, nor did it thrill FCC Chair Tom Wheeler (who is apparently in a letter-writing mood this week). [More]


Verizon To Start Throttling Speeds For LTE Data Hogs

Back in 2011, Verizon started throttling 3G data speeds for the 5% of its smartphone customers who used the most data every month, even if those customers had so-called “unlimited” data plans. The company then killed off unlimited data in 2012, but existing plans were conditionally grandfathered in. In what appears to be an attempt to weed out the few remaining unlimited plans, Big V will soon start throttling 4G LTE data speeds for that top 5% of users. [More]


Being In New Verizon Wireless Rewards Program Means Giving It Your Phone’s Location, Web Browsing Info

There’s no such thing as a free lunch, so it comes as no surprise that companies want a little something in return when they reward customers for staying loyal. Thus, the tradeoff at the center of Verizon Wireless’ new Verizon Smart Rewards system: Customers opt in to the company’s location-tracking/marketing program, Verizon Selects, and then earn points toward discounts on “brand-name” merchandise and deals at local restaurants, stores and offers on travel. [More]


Ex-Verizon Worker Accused Of Sending Lewd Texts To Teenage Customers

Getting an unwanted creepy, lewd or otherwise gross text is never a fun experience, but when you’re receiving that message from someone who shouldn’t have your number, things get even creepier. At least six female teenaged Verizon customers have recently come forward to accuse a now ex-worker of sending lewd texts and “disgusting” photos. [More]

Verizon Wireless Confirms Many Customers Are Having Problems Accessing Its Online Portal

This message is greeting lots of people and making them mad.

After customers started reporting a barrage of problems accessing Verizon Wireless’ online system — including account services like bill payments — mainly, that it’s been unavailable for as long as 24 hours, the company confirmed this afternoon that there are major problems. [More]

Verizon Realizes 2 Years And 12 Months Are Not The Same Thing

Verizon Realizes 2 Years And 12 Months Are Not The Same Thing

Months after Chromebook Pixel owners began complaining that they had been shortchanged on the free Verizon Wireless data that was supposed to be included in the purchase price of their laptops, and days after national news reports called out Big V for its failure to understand how calendars and contracts work, the company has finally admitted that it screwed up and will be doing something vaguely nice to make up for it. [More]

When the Chromebook Pixel went on sale in mid-2013, it came with two years of free 100MB/month data from Verizon, but owners are now finding out that Verizon pulled the plug on the free data after only 12 months.

Google Makes Up For Verizon’s Bad Math, Offers $150 To Screwed-Over Chromebook Owners

Earlier this week, the mathletes at Verizon were caught once again making up their own rules about the meaning of the quantity “2 years.” People who had bought Chromebook Pixel laptops under the illusion that the promised two years of free 100MB/month of wireless data were suddenly finding out that Verizon was only giving them one year. So far, Verizon hasn’t explained its idiocy, leaving the Chromebook’s maker, Google, to do damage control. [More]

T-Mobile has issued a cease-and-desist to Verizon Wireless over ads that use 4G LTE coverage maps of the four major carriers. T-Mobile alleges this map understate's the company's actual level of  coverage.

T-Mobile To Finally Transition Entire 2G Edge Network To LTE; Issues Cease-And-Desist To Verizon

T-Mobile may offer competitive pricing and be an important disruptive factor in a wireless market otherwise dominated by two much larger players, but the company’s network doesn’t yet provide the level of LTE coverage offered by AT&T and Verizon. But T-Mobile is now promising to rid itself of its sludge-like 2G Edge network in favor of LTE by mid-2015. [More]