T-Mobile Increases Coverage With $3.3B Purchase Of Verizon Wireless Spectrum

T-Mobile Increases Coverage With $3.3B Purchase Of Verizon Wireless Spectrum

Is T-Mobile coming to a cornfield near you? The little mobile company that could will likely increase its coverage outside densely populated cities this year, all thanks to a tidy bit of wireless spectrum it just bought off Verizon. [More]

(erocsid)

Don’t Hold Your Breath Waiting For Verizon FiOS To Come To Your Town, Says CEO

Back in 2012, Verizon Wireless announced a marketing deal with several of the country’s largest cable operators that would let these companies sell cable/Internet/wireless bundles. We warned at the time that this would give Verizon even more reason to halt expansion of its costly FiOS network, as the company stood to make more money from the wireless business than it would from the TV/Internet service. Now Verizon’s CEO has confirmed that the company has no plans to expand FiOS beyond the existing markets. [More]

WRAL's demonstration of the problem. The top screen shows the over-the-air feed for the station. The bottom screen shows what happens when a Verizon customer gets a text message in the same room as the set-top box (see below for full clip).

Verizon LTE Phones & Time Warner Cable Set-Top Boxes Are Not Playing Nicely With Each Other

Some Time Warner Cable customers in Raleigh, NC, who also have Verizon Wireless phone service have noticed that whenever they get an e-mail, text, or otherwise use their phone, the TV signal can go squirrely on them. This is apparently what can happen when a cable company broadcasts channels on the same broadband spectrum used by wireless service. [More]

Verizon Hit By Too Much LTE Demand, Pushing Some Customers Down To 3G

Verizon Hit By Too Much LTE Demand, Pushing Some Customers Down To 3G

You know those Verizon ads where the company brags about its flippin’ awesome 4G and LTE coverage maps? Those may look pretty on an art museum wall, but the nation’s largest wireless provider admits that it may not currently have enough LTE bandwidth to go around in some markets, meaning some users are being thrown back in time to 2009, forced to use the Verizon 3G network. [More]

Verizon Tests Same-Day Delivery Of Phones For People Too Busy To Go To The Store

Verizon Tests Same-Day Delivery Of Phones For People Too Busy To Go To The Store

Are you a Verizon Wireless customer who wants a new phone but A) doesn’t feel like waiting for delivery and B) doesn’t feel like going to the store to buy one in person? If you also happen to live here in Philadelphia, you might be in luck. [More]

(dooley)

When Verizon Unlimited Data Glitch Didn’t Glitch, They Help Me Out Anyway

We were happy to hear that Verizon Wireless decided to let customers who were able to upgrade their phones at a subsidized price while keeping their unlimited data plans keep those data plans. What happened, though, if someone thought that they were able to exploit that glitch and Verizon downgraded their data plan anyway? [More]

(Consumerist)

Verizon Wireless To Honor Unintentional Upgrades For Unlimited Data Customers

There are still some Verizon Wireless customers holding on to the unlimited data plans the company killed off in 2012. Over the weekend, VZW accidentally allowed some of these customers to upgrade to new phones without requiring that they switch to a new, shared data plan. In a move that makes the company look slightly less evil, it has decided to honor these upgrades without forcing the subscribers to change plans. [More]

One of writer Jeff Jarvis's many fruitless interactions with Verizon support.

Verizon Doesn’t Know The Difference Between “Can’t” And “Won’t”

I can jump off my third-floor balcony, but I won’t because it would just make an absolute mess. The fact that I won’t do it doesn’t negate my ability to do it. This is a distinction that apparently eludes the folks at Verizon Wireless. [More]

(Studio D'Xavier)

Without Drops In Monthly Wireless Rates, New Early Upgrade Programs Are A Fool’s Bet

In just the last week, three of the four national wireless providers have each announced their version of some sort of program to entice people to pay more for early upgrades. But AT&T and Verizon aren’t lowering their monthly rates to account for the higher phone prices (and T-Mobile is actually charging extra for the program), people who enroll in these offerings are really just paying for other customers’ phones. [More]

Verizon Jumps On The “Pay For Early Upgrade” Bandwagon With New Edge Program

Verizon Jumps On The “Pay For Early Upgrade” Bandwagon With New Edge Program

Yesterday we looked at the motives and math behind the new early upgrade programs from AT&T and T-Mobile and said that Verizon would likely be unveiling its own version of something similar. Well that day has come, with Verizon Wireless announcing its Edge program that let’s you upgrade as early as 6 months after getting your new phone, if you’re willing to pay a bit extra. [More]

(SA_Steve)

Here’s Why Wireless Companies Are Going Gaga About Early Upgrade Programs

In the last year, AT&T did away with early upgrades for customers, then announced AT&T Next, an early upgrade program. Verizon was the first to get rid of early upgrades, but its soon-to-be-announced Edge program is expected to encourage early upgrades. Meanwhile, T-Mobile recently showed off its JUMP early upgrade plan to allow subscribers to get new devices up to twice a year. Why all the sudden, and seemingly contradictory, focus on early upgrades? [More]

(dooley)

Verizon Store Still Won’t Sell Me A Smartphone Without A Contract

Greg recently fought a new battle in his ongoing war with Verizon. His war is in defense of a noble goal: over and over, he just wants to buy a phone for the full retail price without signing a new two-year contract. If this seems like it should be pretty straightforward, you don’t work at a Verizon corporate store. [More]

Today Was The Deadline For Wireless Companies To Enact Bill Shock Alerts. Did Everyone Make It?

Today Was The Deadline For Wireless Companies To Enact Bill Shock Alerts. Did Everyone Make It?

In October 2011, the FCC and the nation’s major wireless providers agreed to put systems in place that would alert subscribers when they neared and passed their plans’ thresholds for things like calling minutes, texts, data, and international roaming. Per the agreement, all the providers were supposed to have all their alerts in place by today. So did everyone finish on time? [More]

(Consumerist)

Verizon Wireless Does Away With Early Upgrades

If you liked the 20-month early upgrade terms for Verizon Wireless customers, this will not be good news. On Friday, the company quietly announced that it lengthening that upgrade period to the full 24 months of your contract. [More]

(Tom Raftery)

The $30 SIM Replacement Fee: When A Verizon Store Isn’t A Verizon Store

It was a really exciting time for reader Poochie’s wife. She was getting an iPhone 5. Yaaay! Once everything was set up in her brand-new phone, though, the SIM card failed. No problem: Poochie pulled out his own phone and asked his trusty friend Siri where to find the nearest Verizon store. That store wanted $30 to replace the SIM of a phone that was just out of the box and under warranty. If that seems unreasonable, that’s because… it is. [More]

Worst Company In America Round 1: AT&T Vs. Verizon

Worst Company In America Round 1: AT&T Vs. Verizon


It’s the final day of Round One play in the Worst Company In America Thunderdome, so why not start it off with a showdown between the two largest — and most-hated — telecom titans around! [More]

Verizon Thinks My Wife Spent 10-Hour Roaming Call Talking To Co-Worker’s Voice Mail

Verizon Thinks My Wife Spent 10-Hour Roaming Call Talking To Co-Worker’s Voice Mail

RL isn’t arguing that his wife made a roaming call to a co-worker from a hotel in Venice, Italy. His dispute with Verizon wireless is regarding how long that call was. His wife says that it was ten minutes long. Verizon counters that it was ten hours and nine minutes. Considering that the call was to a voice mail box, that must have been an epic, almost close to the the actual meaning of the word “epic,” voicemail. [More]

(dooley)

Verizon Wireless’ Parents Vodafone & Verizon Deciding Whether To Get Married Or Break Up

Listen, Verizon Wireless: Let’s make one thing clear — even if mommy and daddy break up, it’s not your fault. Actually, it would be but that’s just business. Verizon Communications and Vodafone have a joint venture in Verizon Wireless as it stands right now, but they’re trying to figure out whether to just merge or end the whole arrangement. [More]