Consumerist
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Verizon Snatches Away Divorced Man's Unlimited Broadband Plan
They say that for people going through a divorce it can feel like you're losing half of yourself. As if it that wasn't bad enough, Verizon Wireless has taken away William's unlimited broadband plan on the account he used to share with his wife. More » -
verizon
Reach Verizon Wireless Northeast Executive Customer Service
Got a Verizon Wireless problem that regular customer service won't fix? Try escalating it to this guy. Just remember to be PP2P: polite, professional, and to the point.
Aaron J. Fischman
Northeast Area Executive Relations
Laurel, MD
240-568-2459 - Phone
240-568-2726 - Fax
240-568-1771 - Secondary Fax(Photo: Mat Honan)
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badvertising
This Verizon Discount Applies To All Plans... Except The One Advertised
Reader Ben says: "This reminds me of the days when Henry Ford used to tell Model T buyers that they could have their car in any color they wanted, as long as it was black. With Verizon, you can have a discount on any plan you want, as long as it's not the unlimited one."
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verizon wireless
Verizon Wireless Roadside Assistance Apologizes For Sucking
Earlier this month we shared Jason's tale of incompetent Verizon Wireless Roadside Assistance—how the operator "helping" him acted like she'd been huffing paint on her break, and eventually just abandoned him with a "Sorry, I can't help," left on his voicemail. Verizon saw Jason's story and contacted him about it. Below is the follow up he sent us yesterday. More » -
verizon wireless
Verizon Wireless Roadside Assistance CSR Running On Empty, Just Like Your Vehicle
Jason's fuel gauge was stuck, and he unexpectedly ran out of gas in the middle of Wyoming, 23 miles from the nearest town. When he tried calling for help, the operator asked, "Would you like to be connected to Verizon Wireless Roadside Assistance?" Sadly, Jason said yes. He writes,
More »Here are the morals of this story:
1. Never EVER travel without extra fuel.
2. If someone ever says to you, "Can I connect you to Verizon Wireless Roadside Assistance?" They are making a direct threat on your life.
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verizon wireless
Verizon Wireless Going Contract-Free Next Week?
If the website Boy Genius Report is correct, next week Verizon Wireless will start offering contract-free, month-to-month service. Pretty much everyone will be eligible for it, but of course you'll have to pay full price for a phone or bring your own, there'll be an activation fee that can't be waived, and if you take advantage of any special offers that require a contract, you'll have to switch over to a contract agreement. It's supposed to start on September 21st. More » -
verizon
Reach Verizon Wireless West Coast Executive Customer Service
866-673-9561 is the number to reach Verizon Wireless executive customer service on the West Coast. Only use it when normal routes of customer service have repeatedly failed, be nice, be able to condense your story in about 2 sentences, and don't forget these tips for dealing with executive customer service.
(Photo: Karpfish)
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Contractor crime isn't just for Comcast: Two men in Verizon Wireless longsleeves robbed a 64-year-old lady's home at gunpoint, binding her and her live-in-aid's hands and taking cash, jewelry, and electronics. [FairfaxCounty.gov]
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phone numbers
Reach Tier 2 And 3 Support At Verizon Wireless
One more number to add to the Verizon Wireless Executive Rolodex: 866-237-9122. More » -
phone numbers
Updated: Reach Verizon Wireless Executive Customer Service
Here are a several direct lines for Verizon Wireless executive customer service reps, good for when lower level customer service reps and their supervisors fail you. These are the folks imbued with godly powers to fix customer service problems at all levels. It's like playing Super Mario Brothers using Game Shark. More »
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verizon
Reach Verizon Wireless Executive Customer Service Desk
Here is another phone number to reach the Verizon Wireless executive customer service desk: 845-365-7700. If that number doesn't work, here are some others to try.
(Photo: Getty)
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motorola
Verizon Sells Customer Impossible KRZR
A base assumption of consumerism is that the product you buy will actually work. This, as we all know, is rank naivete. But it is also apparently naive to believe that the product you just purchased actually exists: it doesn't. More » -
porn
Verizon "Unlimited" Wireless Stills Hates Porn
Seems like just about everyone wrote us over the weekend to tell us just how wide Verizon was stretching the starfish of all its Unlimited Wireless Broadband customers. So let's give 'em a shout-out for thinking of us! Thanks, jpac, Travis, Jeff, Uncle Bob and Sarlac, to name only a few! More » -
verizon
Verizon Wireless: "You're All Wet."
Katy calls Verizon Wireless when the screen on her Motorola RAZR breaks for no reason. The CSR tells her she must have gotten it wet. Katy points out that for this to have happened, an unprecedented miracle would have had to occur, in which her purse's contents suddenly transmuted to liquid then immediately transmuted back. They strongly insinuate she's lying. More » -
cellphones
Secret Verizon Level Probed Further
In the comments, Matto points out the so-called "Verizon Vcast VIP" domain is registered to some guy in Cali. More » -
cellphones
Verizon Does Nice Things, For Nice People
After all these emails arrived chastizing us for sending people to a phish site in hopes of attaining 100 free Verizon minutes, we called Verizon to check it out. More » -
verizon wireless
UPDATED: Verizon Wireless Does Something Nice
UPDATE: We called Verizon and they confirmed this is a legitimate offer. More »
