Verizon FiOS May Be Shoving ESPN Back Into Its “Skinny” Bundles

Verizon FiOS May Be Shoving ESPN Back Into Its “Skinny” Bundles

Not even a year after Verizon FiOS began offering so-called “skinny” pay-TV bundles that don’t include the pricey ESPN in the required core package — and in the midst of a lawsuit filed by ESPN’s parent company Disney, alleging that Verizon is violating its contract by doing so — the telecom titan is now hinting that it’s the end times for this dream world where consumers weren’t forced to pay so much for a channel they care so little about. [More]

Would You Ditch ESPN To Shave $8/Month Off Your Cable Bill?

Would You Ditch ESPN To Shave $8/Month Off Your Cable Bill?

ESPN is, by far, the most expensive single channel on most cable customers’ basic cable bill, responsible for more than $5/month, with some industry analysts putting an approximately $8/month price tag on ESPN and ESPN 2 together. While it’s long been considered a basic cable must-have, millions of Americans have been dropping their pay-TV packages altogether, and recent surveys show that ESPN wouldn’t be a part of many folks’ ideal a la carte cable menu, meaning not everyone has a desperate need for ESPN. So, could cable companies hold on to their customers by lowering rates in exchange for saying goodbye to the 24-hour sports channel? [More]

State Attorney General Wants To Know If New Yorkers Are Actually Getting The Broadband They Pay For

State Attorney General Wants To Know If New Yorkers Are Actually Getting The Broadband They Pay For

It’s a pretty basic tenet of American commerce: if someone advertises something to you at a certain price, they actually have to provide you that thing at that price. Like, for example, a broadband internet connection: if a company like Verizon, Cablevision, or Time Warner Cable says it will give you a connection of a certain speed, it’s supposed to make good. But in one sate, the top legal office thinks the ISPs may not be making good on their claims, and wants to know what’s up. [More]

NYC Officials Grill Verizon About Incomplete FiOS Rollout

NYC Officials Grill Verizon About Incomplete FiOS Rollout

A few months back, the city of New York released a damning audit of Verizon’s FiOS rollout in the Big Apple. According to Verizon, they have met their obligation to bring service to New York as laid out in the franchise agreement. But according to New Yorkers, the telecom giant has a long, long way yet to go. [More]

(Coyoty)

Pittsburgh Mayor: Verizon Broke Agreement To Provide FiOS To Entire City

Earlier this week, Pittsburgh Mayor Bill Peduto was one of a dozen city leaders who signed on to a letter demanding that Verizon finish building out the FiOS TV/Internet/phone network it promised. And Mayor Peduto is continuing to speak out about his city’s particular gripe with Big V. [More]

13 Mayors (And One Almost-Mayor) Ask Verizon To Stop Dragging Its Feet On FiOS

13 Mayors (And One Almost-Mayor) Ask Verizon To Stop Dragging Its Feet On FiOS

Earlier this year, Verizon made clear what many industry watchers had known for years — that it was reaching the end of its first major buildout phase of Verizon FiOS service and that the company was going to focus on getting customers onto that network. But more than a dozen mayors, including the presumed future mayor of Comcast’s home city, have written the company to ask that it bring much-needed competition to their markets. [More]

New Jersey Mayors “Concerned” That Verizon FiOS Buildout Seems To Be Skipping The Low-Income Areas

New Jersey Mayors “Concerned” That Verizon FiOS Buildout Seems To Be Skipping The Low-Income Areas

New Jersey and Verizon are once again at odds over promises the telecom behemoth has made to bring FiOS service to the whole state. Unlike the last time Verizon and New Jersey had a stand-off over a promise to bring broadband, this contract is not twenty years old, or even ten. This agreement is a lot newer — and Verizon’s apparent way of weaseling out of meeting it a lot more subtle. [More]

Experimental Verizon FiOS Service Would Be 10X Speed Of Google Fiber

Experimental Verizon FiOS Service Would Be 10X Speed Of Google Fiber

With Google Fiber continuing to expand, offering gigabit broadband service for a reasonable price, some Internet service providers are feeling the heat and beginning to test networks that would blow the pants of Google. [More]

One Cablevision commercial depicts a sheriff telling Verizon that the town is done with its lies about WiFi.

Judge Says Cablevision Must Stop Running Ads Calling Verizon A “Liar”

It’s not uncommon to see a cable provider commercial that pokes fun at or attempt to disprove a competitor for their claims of being the faster, less expensive, or just plain better option. But there’s one less lineup of such ads you’ll be seeing on your TV, as a judge ruled this week that Cablevision must stop running its ads that essentially call Verizon a “liar” regarding claims that it had the fastest wireless network. [More]

Verizon: “People Are Going To Look Back And Laugh” At NJ Customers Worried About Their Copper Landlines

Verizon: “People Are Going To Look Back And Laugh” At NJ Customers Worried About Their Copper Landlines

Copper wire might seem old-fashioned now, but after a hundred-year run of it being the way to get telephone service, you can imagine why consumers are attached to it. But still, there are indeed many good reasons for upgrades to be taking place. There are good arguments to be made for explaining to anxious consumers how change can benefit them — but mocking them simply for wanting their needs met is not one of those. [More]

(Ryan Holloway)

Cable Companies Refuse To Reveal How Much They Make Off Of Set-Top Boxes

Sen. Ed Markey of Massachussetts and Sen. Dick Blumenthal of Connecticut recently posed a handful of questions to the nation’s cable and satellite providers about their set-top boxes — Are they required? How many customers have them? Is there an option for customers to purchase their own? etc. While some providers were more transparent in their responses than others, there was one thing they all agreed on: We’re not telling you how much we make from leasing these devices. [More]

Verizon’s Refusal To Repair Landline Service Leaves Elderly Man Without Phone For Months

(Alain Ferraro)

While plenty of Americans rush to acquire the latest and greatest in new telecom technology, there are some that only need the basic phone service they’ve had for decades. But as we’ve seen on multiple occasions recently, a number of traditional landline users are being left out in the cold as Verizon tries to transition customers away from copper line service and to fiberoptic phone lines. And for one elderly New Yorker, Verizon’s apparent inflexibility resulted in months of having absolutely no service at all. [More]

Verizon Makes HBO Now Available To FiOS Customers

Verizon Makes HBO Now Available To FiOS Customers

Since the spring launch of HBO Now, the streaming service that allows you to get HBO content without having to pay for a cable TV package, New York-based Cablevision was the only pay-TV/broadband provider selling subscriptions directly to its customers. Now the folks at Verizon have seen that there’s money to be made from people who want TV but don’t want cable, and is making HBO Now available for its FiOS and other broadband customers. [More]

Want ESPN Without Having To Buy Other Channels? Maybe In A Few Years

Want ESPN Without Having To Buy Other Channels? Maybe In A Few Years

As some cable and live-streaming services take a step back from offering costly sports-filled channels in their bundles, the parent company of the biggest sports network on cable is looking at other ways to continue its dominance, namely by selling direct to consumers. [More]

City Asks For Fiber Network Help, 5 Years After Being Left At Altar By Verizon FiOS

City Asks For Fiber Network Help, 5 Years After Being Left At Altar By Verizon FiOS

Back in 2009, it looked liked Alexandria, VA, residents would get a new high-speed Internet option in the form of Verizon FiOS. The city even went through the bureaucratic process of issuing Verizon a franchise. Then the D.C.-area community got dumped at the altar by Big V and has been looking for someone, anyone to step in ever since. [More]

Verizon Tells Another Customer To Switch To Fiber Or Lose Landline Service

Verizon Tells Another Customer To Switch To Fiber Or Lose Landline Service

Even though his landline service was working fine, a man in Virginia was recently told by Verizon that he had two weeks to switch to the company’s fiberoptic service or lose his account altogether. [More]

Hey, Who Cut My Comcast Line?

Hey, Who Cut My Comcast Line?

Jim can’t prove that a technician working for Verizon cut his cable line. He didn’t see it happen, and the vandal didn’t leave a signature or anything. All the perpetrator left behind was a dug up, severed Comcast cable, some fiber optic cable, and a conduit. Less than a week before, Jim had booked a tentative FiOS installation a month ahead of time, pending the approval of his housemate. Instead, this turned out to be one of those very rare Consumerist stories where the hero is… Comcast. [More]

Letter To Verizon CEO Solves Website Bug, Gets Customer Best FiOS Pricing

Letter To Verizon CEO Solves Website Bug, Gets Customer Best FiOS Pricing

Dariush was pretty happy with his Verizon FiOS Internet service. He wanted to become even happier, and add voice phone service to his plan. But Verizon’s site and customer service reps weren’t about to let him talk on the phone at the advertised “new customer” price, which he should get, as a new voice customer. Did he whimper, walk away, and keep the subpar VoIP service that he had been using? No. He took his complaint to the very top, e-mailing the Verizon CEO. And he got results. [More]