Verizon Threatens To Disconnect NJ Landline Customer Unless They Switch To Fiber

Verizon Threatens To Disconnect NJ Landline Customer Unless They Switch To Fiber

Copper wire is expensive and old-fashioned. Phone companies don’t want to maintain or use it anymore. Still, some customers like their reliable old land-lines, and the law creates certain obligations for phone companies to provide and maintain them. But Verizon is apparently so sick and tired of providing plain old telephone service that they’re threatening to disconnect customers who don’t “voluntarily” upgrade to fiber A.S.A.P. [More]

(Jeremy Schultz)

New York City Audit Calls Out Verizon For Failure To Build Out FiOS Network As Promised

Verizon is pretty much over this whole “FiOS” thing. They still support their existing networks, of course, but they’re pretty much done building out new ones. That, however, does not sit well with the city of New York, which is still waiting for Verizon to finish the city-wide build they promised to have done by last year. [More]

Verizon Knows More About What You Watch On FiOS Than You Do

Verizon Knows More About What You Watch On FiOS Than You Do

Verizon isn’t a cable company. Its FiOS product doesn’t spring from decades of guaranteed local monopolies, which means most FiOS customers can, if they get annoyed enough, jump ship to a competitor. But you leaving is bad news for Verizon. They want to keep their subscribers. And they have an enormous mountain of highly personalized data on hand to try to do it with. [More]

Cablevision Sues Verizon Over FiOS Ads, Claims Verizon’s Touted All-Fiber Network Actually Isn’t

Cablevision Sues Verizon Over FiOS Ads, Claims Verizon’s Touted All-Fiber Network Actually Isn’t

Most of the country doesn’t have much competition for broadband services. But in some of New York City’s boroughs, particularly Brooklyn and the Bronx, Cablevision and Verizon FiOS fight head to head for residential customers. The battle between the two is often ugly, and with a new lawsuit filed yesterday, it just got uglier. [More]

Verizon FiOS Sued Over No-ESPN-Included “Custom TV” Cable Packages

Verizon FiOS Sued Over No-ESPN-Included “Custom TV” Cable Packages

Just about every basic cable package in the U.S. includes ESPN whether you want it or not. This is because the popular sports network’s contract generally forbids pay-TV providers from putting ESPN on a separate sports tier. But Verizon FiOS recently introduced “Custom TV,” a programming package that doesn’t necessarily include ESPN, and now the telecom giant is being sued by the sports network for breach of contract. [More]

Disney Pulls Ads For Verizon’s ESPN-Less Cable Package

Disney Pulls Ads For Verizon’s ESPN-Less Cable Package

Earlier this week, Verizon FiOS began offering customers a new way to choose which cable channels they pay for, by allowing them to pay for a small base package of core channels and then pay to add on niche-targeted bundles of 10-17 channels each. This didn’t sit well with ESPN, the most expensive channel on just about everyone’s pay-TV lineup, and ESPN’s corporate overlords at Disney are reportedly refusing to air ads for FiOS’s new offering. [More]

(Robert Walker)

Verizon’s ESPN-Not-Included FiOS Base Package Violates Contract, Says Sports Network

Last week, Verizon announced a new way to purchase its FiOS pay-TV service: Pay as little as $55/month for a core package of basic channels and then add on niche-targeted bundles of 10-17 channels each for an additional charge. One of the biggest differences between this model and the standard basic/premiumc cable offerings is that ESPN — the most expensive basic cable channel — was not included in the core package. The folks at the Disney-owned sports network say Verizon may be not be allowed. [More]

Verizon FiOS To Offer More Flexible Channel Bundles

Verizon FiOS To Offer More Flexible Channel Bundles

While some still hold out hope for the pipe dream of a true a la carte pay-TV option where the customer only pays for the channels they want (but at a price that isn’t outrageous), pressure from new streaming services appears to be nudging at least one major cable provider to offer a more flexible plan to subscribers. [More]

From the CWA's "Where's My FiOS?" flyer.

Union-Backed Campaign Asks Verizon “Where’s My FiOS?”

For years, it’s been obvious that Verizon lacked interest in expanding its FiOS fiberoptic pay-TV and Internet service beyond its existing footprint, even though the company had not fulfilled its promises in areas like New Jersey and New York City to make high-speed broadband available to everyone. And in January, Verizon officially extinguished any hope that FiOS would be bringing competition to new markets anytime soon. But a new campaign organized by the Communications Workers of America is asking consumers to demand that Verizon deliver the service it so proudly touts on TV. [More]

Contract Dispute Blacks Out The Weather Channel Again, This Time On FiOS

Contract Dispute Blacks Out The Weather Channel Again, This Time On FiOS

Bad storms are once again brewing for The Weather Channel. The latest in a maelstrom of recent carriage contract disputes has seen the cable standby booted off of Verizon FiOS systems… and there doesn’t appear to be a quick resolution out on the horizon. [More]

Cablevision Sues Verizon, Claims “Fastest WiFi” Ads Are Misleading

Cablevision Sues Verizon, Claims “Fastest WiFi” Ads Are Misleading

Competing companies often call each other out for exaggerations in ads and other marketing sleight of hand, but Cablevision has decided to let the legal system settle its dispute with Verizon over claims of who has the “fastest WiFi available.” Meanwhile, Verizon says the lawsuit is a marketing ploy to sell Cablevision’s WiFi phone service. [More]

Verizon Nearing End Of Plans To Build FiOS Network

Verizon Nearing End Of Plans To Build FiOS Network

Are you like a lot of people in this country — You want to change your broadband provider but you can’t because the only high-speed option in your town is your cable company? Maybe you’ve been holding out hope that Verizon will bring FiOS to your town so that you’ll at least have something that resembles a choice. We’ve got bad news for you, the company says it’s getting to the end of its current plans to build out the FiOS network. [More]

Verizon E-Mail Vulnerability Left All Users’ Messages At Risk

Verizon E-Mail Vulnerability Left All Users’ Messages At Risk

While many people no longer use the free e-mail accounts made available by their Internet service providers, there are still millions of Americans who do. And up until last week, a reported vulnerability in Verizon’s My FiOS app that left all Verizon e-mail users’ messages at risk of being read by complete strangers. [More]

(Bart)

Verizon: Rally All You Want, We’re Not Bringing FiOS To Your Town

Don’t be fooled by Verizon’s commercials for FiOS (and not just because they’re full of misleading charts). If they haven’t already started building out the network in your immediate area, the odds of you ever getting service are slim to none. Just ask the residents of one Long Island town who hoped that a public rally could convince Big V to bring even a hint of broadband competition to their burg. [More]

Surprise: Verizon FiOS Now Offering Free Netflix Subscription To Some New Customers

Surprise: Verizon FiOS Now Offering Free Netflix Subscription To Some New Customers

Netflix and Verizon haven’t exactly been the best of friends this year. As the quality of the streaming video service got progressively worse for Verizon FiOS customers, the two companies spent months taking pot-shots at each other before finally resolving the problems in recent weeks. And so it comes as particularly surprising news that Verizon FiOS, of all the broadband and pay-TV companies out there, has become the first of the big players to offer Netflix subscriptions to new customers as part of their subscription bundles. [More]

Netflix's ISP speed ranking for October, 2014.

Netflix-Verizon Connection Agreement Finally Pays Off: FiOS Users Seeing Fastest Streaming Speeds

Netflix and Verizon have done a lot of very public verbal poo-flinging at each other this year over the abysmal connection speeds FiOS customers have had when trying to stream video from Netflix. Last mongh, FiOS customers finally started to see some relief (and some smoothly playing TV). It looks like the paid interconnection agreement between the two, though, has finally led to some cooperation and is bearing fruit, as Verizon FiOS customers are now seeing faster average Netflix streaming speeds than from any other large ISP in the country. [More]

(Dave_G_Stewart)

Did Verizon FiOS Slow Down Customers’ Apple Downloads? Nope

It’s been a busy week for Apple’s download servers, as iPhone and iPad owners eagerly downloaded a new operating system, and owners of the new iPhone 6 downloaded an update, then frantically rolled back that update to avoid some issues. All this meant one thing: lots of downloads from computers and mobile devices alike of the new and old operating systems. [More]

Netflix Speeds Finally Rebound For FiOS, U-Verse Customers

Netflix Speeds Finally Rebound For FiOS, U-Verse Customers

For years, Verizon has bragged about the fast data speeds available to subscribers of its FiOS broadband service. Meanwhile, the company was allowing Netflix streams to bottleneck, resulting in real downstream speeds that were slower than some DSL providers. And even months after Netflix agreed to pay Verizon for better access to its network, the speeds didn’t improve — until now. [More]