FiOS Goes Symmetrical: Verizon To Offer Same Upload, Download Speeds

FiOS Goes Symmetrical: Verizon To Offer Same Upload, Download Speeds

FiOS users who get annoyed over how long it takes to upload your stuff to YouTube, rejoice! Verizon announced today that they’re upping their upload speeds to match their download speeds. It’ll take a few months, but eventually subscribers will be able to put stuff on the internet at the same speed they pull stuff down from the internet. [More]

Netflix Is So Slow On FiOS That It’s Faster To Watch Videos Through VPN

The latest data speed chart from Netflix shows that FiOS continues to get slower and slower.

Even though Netflix and Verizon supposedly made a deal — in April — that was supposed to result in improved streaming speeds for FiOS users, Verizon customers are still seeing sub-DSL speeds, which have only gotten worse in recent months. For one user, who pays extra to Verizon for faster service, it was actually faster to stream Netflix by connecting through a VPN. [More]

ISPs Are Mostly Delivering The Speeds They Advertise, Just Not Consistently

ISPs Are Mostly Delivering The Speeds They Advertise, Just Not Consistently

What does it mean when a cable company advertises “blazing fast Internet” or download speeds “up to 15 Mbps”? Does that mean all the time for everyone, or just an average? And how far from those “up to” speeds can an Internet service provider be before they have some explaining to do? [More]

Netflix Speeds On Verizon Do Not Improve Even After Agreeing To Pay Up

Netflix Speeds On Verizon Do Not Improve Even After Agreeing To Pay Up

When Netflix agreed to pay Comcast earlier this year for better access to the Comcast network, the streaming video service’s downstream speeds bounced back almost instantaneously and are now faster than they were a year ago. Netflix and Verizon announced a similar deal in late April, but the latest data shows no signs of improvement just yet. [More]

Verizon Sends Netflix Cease & Desist Notice About Buffering Message

Verizon Sends Netflix Cease & Desist Notice About Buffering Message

Yesterday we told you about Netflix using on-screen messages to point the finger at ISPs like Verizon for problems with customers’ streaming video feeds. Looks like Big V didn’t take so well to being called out in front of the rest of the playground and has called in the lawyers to fight back. [More]

Verizon FiOS Gets Benefits Of Being A Public Utility Without The Regulations

Verizon FiOS Gets Benefits Of Being A Public Utility Without The Regulations

As you probably know, Verizon was the company behind the lawsuit that gutted the FCC’s net neutrality rules. The telecom titan successfully argued that the FCC lacked the authority to regulate broadband providers like Verizon FiOS. What was lost in this discussion is the fact that all the while Verizon was saying FiOS should not face the same level of regulation placed on landline phone service, it was enjoying all the perks of being associated with a public utility. [More]

Americans Dissatisfied With Their Cable Companies, Especially Comcast And Time Warner

Americans Dissatisfied With Their Cable Companies, Especially Comcast And Time Warner

In news that will not surprise Consumerist readers, a massive annual survey of American consumers shows that we are all generally dissatisfied with our cable and Internet service providers, and that we find Time Warner Cable, Comcast, Charter, and Cox just a little bit less satisfying than average. [More]

Netflix Will Also Pay Verizon To End Streaming Bottleneck

Netflix Will Also Pay Verizon To End Streaming Bottleneck

The months-long game of chicken between Netflix and Verizon has come to an end, with the streaming video company agreeing to pay off the ISP for a more direct connection to its network. For Netflix users with FiOS accounts, it means you will finally be able to watch streamed reruns of Mad Men without having to guess which character you’re looking at, but it continues to demonstrate that ISPs can passive-aggressively compel data-heavy content companies to ante up in order to reach their users. [More]

New Jersey Thinks 4G And Wired Broadband Are The Same, Lets Verizon Off The Hook

New Jersey Thinks 4G And Wired Broadband Are The Same, Lets Verizon Off The Hook

Someone at Verizon is wearing a party hat and celebrating this week, as the telecom titan convinced the state of New Jersey to let it wriggle out of a decades-old obligation to provide broadband throughout the entire Garden State, because apparently 4G wireless broadband is the same as a to-the-home wired connection, and broadband competition is completely unnecessary. [More]

Verizon Brings Fake Grassroots Campaign To New Jersey To Claim Support For Not Bringing Real Broadband

Verizon Brings Fake Grassroots Campaign To New Jersey To Claim Support For Not Bringing Real Broadband

New Jersey might not be that large a state, but its geography and its dense population make it easy to understand how running a broadband connection to 100% of residents could be a cumbersome and expensive project. So what’s a corporation stuck with a twenty-year-old public interest obligation to provide those broadband connections to do? Create a fake tidal wave of public support for their attempt to weasel out of it, of course! [More]

Will Netflix Speeds Improve For Verizon, AT&T Internet Customers Anytime Soon?

Will Netflix Speeds Improve For Verizon, AT&T Internet Customers Anytime Soon?

Starting in the second half of 2013, Netflix speeds on several major Internet service providers began to sink drastically as the ISPs allowed Netflix downstream traffic to bottleneck, resulting in slow, fitful delivery to consumers who had paid Netflix for the service and the ISPs for broadband access. Earlier this year, Comcast speeds turned up out of their nosedive when the company made a profitable deal with Netflix, but what about everyone else? [More]

Verizon: Everything Is Great, Let’s Not Mess It Up By Fixing Net Neutrality

Verizon: Everything Is Great, Let’s Not Mess It Up By Fixing Net Neutrality

Ah, Verizon, those well-known lovers of net neutrality. They love it so much that they sued the FCC to get net neutrality tossed out — a move that succeeded earlier this year. And now, Verizon’s showing their deep and abiding fondness for internet openness by telling the FCC just how much we don’t need to protect it at all. [More]

It’s Not Just You: Pretty Much Everyone Hates Their TV & Internet Providers, Survey Finds

It’s Not Just You: Pretty Much Everyone Hates Their TV & Internet Providers, Survey Finds

If you’ve got problems with the company providing your TV and broadband service, you are most definitely not alone. Our siblings over at Consumer Reports ran a national survey to find out how satisfied with their cable and internet providers subscribers really are. And the findings won’t surprise most Consumerist readers: when it comes to their telecom providers, most consumers are a lot less than pleased. [More]

Verizon Accused Of Deliberately Neglecting Landline Service To Push Customers To FiOS

Verizon Accused Of Deliberately Neglecting Landline Service To Push Customers To FiOS

It’s no secret that companies like AT&T and Verizon look at their aging copper landline networks as expensive dinosaurs of a pre-Internet age. But one advocacy group alleges that Verizon has allowed its copper lines to fall into disrepair in the hopes of pushing landline customers to Internet-based phone service. [More]

Don’t Count On Verizon FiOS Coming To Your Town Anytime Soon

Don’t Count On Verizon FiOS Coming To Your Town Anytime Soon

While supporters of the Comcast and Time Warner Cable merger have pointed to the existence of competing Verizon FiOS service in certain markets as proof that there is indeed competition for broadband service (which there isn’t), the fact is that this fiber service isn’t going to be popping up in new markets in the foreseeable future. [More]

Comcast/TWC Netflix Speeds Improve After Payoff; Verizon Still Hasn’t Bottomed Out

Comcast/TWC Netflix Speeds Improve After Payoff; Verizon Still Hasn’t Bottomed Out

After months of slowed-down data speeds for Netflix users on Comcast and Time Warner Cable’s network, speeds rebounded the very same month that Netflix agreed to pay Comcast money for more direct access to its network. [More]

Here’s What Lack Of Broadband Competition Looks Like In Map Form

Here’s What Lack Of Broadband Competition Looks Like In Map Form

When announcing Comcast’s intention to buy Time Warner Cable, Comcast CEO Brian Roberts called cable a “highly competitive and dynamic marketplace.” Dynamic it might be, but competitive it isn’t. Most of us live a local monopoly, cable-wise: it might be a Comcast city or a Time Warner town, but we don’t have that much choice with our providers. And those companies also, hugely, provide our broadband access. So what does 75% reach or a 15% market share really look like, to a city and the people in it? [More]

Data from Netflix's ISP rankings, comparing 12-month period from Feb 2014 to Feb 2014.

Netflix Streaming Speeds Getting Worse For Comcast and Verizon FiOS Customers

Do you have broadband internet? Do you like to watch streaming movies and TV on Netflix? If so, great news: your connection to Netflix is getting faster! Unless, of course, you happen to be one of the tens of millions of Americans who use Comcast or Verizon FiOS for internet access at home, in which case it’s completely the opposite. [More]