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Retail Return Databases: Fraud Deterrent Or Privacy Nightmare?

Retail Return Databases: Fraud Deterrent Or Privacy Nightmare?

By Laura Northrup September 3, 2009

No shopper wants higher prices because of excessive return fraud, but many people aren’t comfortable having their driver’s license scanned when making a return at the store, either. We’ve covered the reasons for this before, but Retail Customer Experience took a closer look.

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