Jesse, who wrote to us last week to complain about Ryder’s broken guarantee, has contacted us again with a follow up. We also spoke with Ryder directly to ask how their “Guaranteed Availability” promise actually works, so that future customers know what to expect.
Quality Van Lines Responds To Complaint
By September 24, 2008
Earlier this week we posted about Cory, a man who had a bad experience with the moving company he hired to schlep his belongings from New York to North Carolina. Now Quality Van Lines has responded with their side of the story.
"The Moving Company I Hired Was Incompetent—What Do I Do Now?"
By September 22, 2008
Cory and his girlfriend moved from New York to North Carolina this summer. They hired Quality Van Lines out of Clifton, NJ to handle the move, but soon regretted the choice: they overcharged him, failed to deliver on promises, and damaged not only his belongings but his car. Cory wants to know what his options are now—and we want readers to know how to avoid hiring companies like Quality Van Lines in the future.
6 Things You Should Never Say To A Car Salesman
By July 8, 2008
There are few things in life that will test your mettle more than a savvy car salesman. He is a master manipulator and has a PhD in messing with your head. Even if you have checked out some confessions of a car salesman and carefully studied the evil “four-square” technique, there are still some things you could say that tell a salesman you are a soft target. CNN Money and Edmunds.com have put together a list of 6 things you should never say to a car salesman. The list, inside…
