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Valleywag

casual encounters

Craiglist Sex Ads Were ID Theft Trap

A Minneapolis area crime duo have been arrested for luring people on Craigslist to sexual encounters, then stealing their wallets. Amy Ruth Bergquist and Eric Thorsen are accused of then using the wallets' contents to steal the person's identity to forge checks and pay for their Adderal and Dexedrine addictions. Didn't momma ever tell you not to talk to strangers online and then try to have sex with them?

Eagan couple's sex ads on craigslist were a setup for ID theft [StarTribune] (Thanks to Gregg!)


overstock

Overstock.com CEO: Wikipedia Has Become An Instrument Of Mass Mind-Control

Reader Adam forwarded us this bizarre email from Patrick Byrne, CEO of Overstock.com. More »

new and exciting products

Domino's Announces Online Pizza Tracking That's Accurate To 40 Seconds

This is science! Domino's has announced an online pizza tracking system that will allow you to keep an eye on your pizza as it's being delivered—and it's accurate to 40 seconds.

We are living in the future!
"We're filling that black box of uncertainty — 'Has my pizza been forgotten?' — with information and entertainment," says Chris McGlothlin, technology chief at Domino's.
More »

liars

Damning Proof Comcast Contracted To Sandvine

Comcast told its employees to not comment when customers ask about recent reports in an AP article that it contracted BitTorrent sabotaging to a company called Sandvine, or to even discuss that a relationship exists between the two companies. Too bad that Barron's financial magazine reported back in April that the two are in bed together:

"Sandvine already counts top U.S. cable provider Comcast Corp (CMCSA) among its customers, Barron's said." - Easing network debate may aid Allot/Sandvine-paper, Reuters, Sun Apr 8, 2007

Here's the orginal Barron's article (subscription required): Here's How the Drama Over 'Net Neutrality End

Sandvine also posted the article in the press archives section on their very own website.

Oops. Hard to play the no comment game when the facts are already in print.

PREVIOUSLY:
LEAKS: Insider Tells Us There's Proof Comcast Contracts BitTorrent Sabotaging To Sandvine
Comcast's "We Don't Throttle BitTorrent" Internal Talking Points Memo


leaks

Comcast's "We Don't Throttle BitTorrent" Internal Talking Points Memo

A Comcast employee supplied The Consumerist with the following internal email sent out to all the customer service staff at the Maryland call center. It's regarding recent reports that the cable company disrupts traffic between customers using the BitTorrent file-sharing protocol:
All,
You may get customers who are contacting us with regard to several articles which were published recently, accusing Comcast of blocking or otherwise filtering customers' Internet traffic. An in-depth AP story suggests Comcast is hindering our customers' ability to use BitTorrent, a peer to peer file sharing program. If a customer contacts us to inquire about this, please use the following talking points.
More »

leaks

302 Phone Numbers To Reach A Human At Paypal

Paypal is not known for being friendly or easy to reach, so we'll help you out with a whole bunch of unpublished internal phone numbers. Tons of people trying to scam them probably turned them off the whole friendly customer service bit , but why should us regular customers be subjected to the same treatment as a 419 scammer?

First, try these:

PayPal Buyer Credit 866-571-3012 Say "agent" at each prompt, ignoring messages.
PayPal F 888-221-1161 Press 0 at each prompt, ignoring messages.

Failing these, inside are 300 other internal numbers that might get you what you're looking for...

More »

get rich quick

Retire Early By Suing Google For Anything

You're likely reading The Consumerist in the middle of a workday, so we're guessing you're receptive to new ideas on how to make lots of money fast without actually doing any work. Here's a great way: just make up some reason to sue Google. More »

leaks

Comcast's Download Cap Is 200 GB, But Only In Areas With Subpar Networks

Comcast's download limit is 200 gigabytes, but the limit isn't everywhere, a former Comcast employee told The Consumerist. Places where the network isn't optimal, due to old hardware or too much traffic, like the Bay Area, will run into the limit. Places like Philadelphia will never run into the problem.

Comcast even has a system ready to go where if you exceed the limit a popup will ask you to purchase additional gigabytes, our source says. The graphical user interface is completely designed and everything, but Comcast hasn't deployed it, because they're waiting for either another ISP to do it first, or to figure out how to do it without angering their customers, whichever comes first.

CEO Brian Roberts is said to have seen a demo and given his thumbs up.

RELATED: Comcast Customer Uses "Unlimited Service" Excessively, Gets Disconnected For A Year
(Photo: cmorran123)


bills

iPhone Sends Itemized Bill For Every Single Image You Access

Unfortunately, Apple's design gurus didn't get to lovingly sculpt AT&T's billing system, so when the first iPhone users opened their bills this month, they got a surprise. Actually, pages upon pages of surprises. Every single image gets assessed a fee based on its kilobytes, and is then painstakingly itemized on your AT&T bill. More »

shipping

Would UPS Lie About Delivering Harry Potter To Stay In Amazon's Good Graces?

Jason Kottke was home Saturday at 3:36 pm when UPS claims they attempted to deliver his copy of Harry Potter. No notice was left on Kottke's door; the neighboring doorman saw no UPS truck; UPS' own website shows that the package never transitioned from the penultimate status of "In Transit To Final Destination" to "Out For Delivery." Why would UPS lie about delivering a copy of Harry Potter? More »

telephony

SunRocket VoIP Is Dead, Run Away While You Still Can

As of last night, Sunrocket VoIP is unplugged, and they didn't warn any of their 200,000+ customers, who had been attracted to the service by deals which offered $99 buy-one-year, get-one-year-free unlimited calling to the US, Canada, and Puerto Rico. Now they're experiencing spotty service, full outages, and a feeling of panic.

Sunrocket customers need to immediately start porting their number (here's how), and filing chargebacks with their credit card companies to get their money refunded (here's how).

More »

apple

6 Ways To Cancel Any Cellphone So You Can Get An iPhone

If you want to get an iPhone but you're stuck in a contract, here's six ways to escape your service plan without paying a $175 early termination fee: More »

ds-max

4 Typical DS-MAX MLM Scam Job Ads Found On Monster, HotJobs, CareerBuilder And Jobster

Using the names of companies accused of being DS-Max (now known as Innovage) subsidiaries/affiliates on Ripoffreport and a list on DS-Max The Aftermath, I did a search of Monster, Hot Jobs, and other job sites to pick out real ads that are out there and should be avoided. More »

executive customer service

Contact Microsoft CEO Steve Ballmer

It's not a direct line, but you'll get to the admin secretary closest to Steve Ballmer. If you have a longstanding Microsoft issue that multiple trips to the MS customer service line haven't solved, try pitching her your problems. More »

breaking

Digg Goes Ape$#@*!

A wide-scale user revolt is disrupting popular social news networking Digg. It's a protest over Digg acquiescing to MPAA pressure and deleting a 15,000+ dugg story about a crack for the HD-DVD/Blu-Ray DRM system. More »


complaints

Gmail Disables User Accounts Without Reason Or Warning

UPDATE: Gmail says they accidentally disabled a huge swatch of user accounts in an attempt to fight a large spammer network, and is actively reinstating these accounts. More »

t-mobile

18 Confessions Of 2 Former T-Mobile Reps

Eighteen insider consumer tips from ex-Tmobile customer service representatives Christof and Anon. Oh no, we're not done with that series. Not by a long shot. More »