Consumerist
Time Warner Delivers Modem, Cockroaches
Maybe Time Warner needs to include a decontamination protocol when it transfers reusable equipment between customers. Natalie writes:On Tuesday, April 15, 2008 a Time Warner representative came to our home to install the digital telephone modem which would also provide our internet service.
My husband observed an insect walking on the modem box and asked what it was and the employee seemed dazed and confused.
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