12 Confessions Of A U.S. Bank CSR

12 Confessions Of A U.S. Bank CSR

A customer service rep (CSR) for U.S. Bank’s 24-hour banking hotline has stepped forward from the shadows to reveal 12 tips that can save customers money and time. Insider tips on how to get fees refunded, how “available balance” is a lie, and why you should demand the Portland call center when you have a fraud problem, inside…

BBB Says MyGallons.com "Omitted Fact" In Advertising, Has No Contract To Process Transactions

BBB Says MyGallons.com "Omitted Fact" In Advertising, Has No Contract To Process Transactions

The BBB says its concerned about gasoline-hedging company MyGallons.com and its ability to live up to the advertising claims on its website. A spokesperson for the BBB tells us that the biggest “red flag” they’ve discovered is that MyGallons claimed (in their press release) to have partnered with US Bank. However, when the BBB called US Bank to confirm this, they found out that it wasn’t true. US Bank had discussed the opportunity with MyGallons, but had declined. According to the BBB, despite the fact that they have no contractual agreements in place to process transactions, MyGallons is still signing up new customers.

Never Try To Game The Float. Ever.

Never Try To Game The Float. Ever.

Used to be with check that you could count on there being at least 3 days between someone cashing your check and the charge being run on your account. The delay is called “float” and writing a check before you have the money but think you’re going to deposit enough is called “gaming the float.”

US Bank Is A Liar

Sick of paying annual fees, Steve wanted to get out his NWA WorldPerks Visa Signature Card he had going on with US Bank.