NEW YORK, 6:01 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

US Airways

recession watch

Oil! Airlines Issue Open Letter Asking You To Help Them Lobby Congress

In a letter signed by 12 CEOs, the US air travel industry has called upon you, their customers, to help them lobby congress. What's the problem that they need help solving? Oil speculation. Read the letter inside. More »

us airways

US Airways Dumps In-Flight Movies, Not Enough Passengers Buying $5 Headsets

Too many passengers were bringing their own headsets, so US Airways has discontinued in-flight movies. US Airways had been hoping to switch from their heavy 500lb movie system to lightweight fiber optic personal systems, but that plan has also been axed. New US Airways planes will be delivered with no entertainment system. More »

airline baggage fees

How to Avoid Airline Baggage Fees

The bad news is that because of high fuel costs, United Airlines and US Airways will be following American Airlines in charging a $15 first-bag fee. The even worse news is that most of the remaining airlines will probably follow suit with the exception Southwest who locked in their fuel prices several years ago. Since the airlines are attempting to cash in on baggage fees, SmartMoney offers some tips on how to avoid them. The tips, inside... More »

us airways

U.S. Airways Refunds $2200 Tickets For Recently Unemployed Man

Travel expert Christopher Elliott says US Airways refunded a couple $2200 on a pair of nonrefundable tickets to Ireland after the wife wrote to the COO and explained their situation. They tried Expedia first and were refused, and although they had travel insurance it wouldn't cover unemployment. The wife, Jennifer Bush, says the US Airways rep who responded to their plea "told me that they all felt for my situation and decided to refund the amount of the airfare." More »

nickel and diming

Thirsty? US Airways To Charge $2 For Sodas, Juices, Bottled Water and Coffee in Coach


First US Airways did away with snacks, then they added a $15 fee to check a bag, and now they'll be charging $2 each for sodas, juices, bottled water and coffee in coach. Are you going to stand for this? Take our poll, inside. More »


Yep, you guessed it: US Airways is going to charge $15 for the first checked bag. [Yahoo!] (Thanks, James!)

The New York Times says that the merger talks between United Airlines and US Airways have fallen apart. Boohoo. [NYT]

frustration

The 10 Most Annoying Airline Fees

Forbes Traveler has put together a list of the top 10 most annoying airline fees, and it's a good one — or is it a bad one? Airlines are feeling the effect of skyrocking oil prices and they're trying their best to pass the costs along to you, their customers, without driving down demand. The result? These delightful fees. Gotcha! More »

admiration

America's Most And Least Admired Products And Services: Budweiser Is Good, Coors Is Not

Each year Fortune magazine does a survey to determine America's most admired companies. We took a look at their data and found the top 10 most admired companies for the quality of their products and services. We also found the least admired.

Oddly, beer topped each of the lists. Anheuser-Busch is the company most admired for the quality of its products, while Molson Coors is the least admired. The full lists inside.

More »

hunger

US Airways Officially Ends Snacks

US Airways has decided that the $.03 per package that they were spending on your snack is just too much money! They're officially discontinuing free snacks for coach passengers as of June 1st. More »

errors

USAirways: Despite What Our Schedule Says, We Haven't Actually Had That Flight In 5 Years


Reader Jon made the mistake of trusting the USAirways website to have an accurate schedule of their Boston to NY shuttle service. Whoops. More »

mergers and acquisitions

United Airlines Talking Merger With US Airways, Keeping Continental On The Side

United Airlines is a slut. The airline has been talking merger with US Airways, even going so far as to make it clear that US Airways CEO Doug "I'm OK To Drive" Parker can be the CEO of the combined company when United boss Glenn Tilton retires, says Reuters. Meanwhile, while the airline has been talking marriage, family and kids with Parker, it has been negotiating with Continental on the side — trying to form an "alliance" of some kind. Continental, of course, is already dating American AND British Airways! More »

mergers

American Airlines Flirting With US Airways On Possible Merger

An unnamed source has told Reuters that American Airlines is in talks with US Airways about a possible merger—and that it's also in talks with Continental about sharing passengers! Meanwhile, Continental is currently in talks with United about a possible merger of its own, and has said it will only choose one partner eventually. United, on the other hand, is not only pursuing Continental but is also in talks with US Airways about a merger. Yes, we have an airlines romantic triangle, folks. Someone's heart is going to end up broken. More »

The Future Of Air Travel Fees Minyanville has received a leaked copy of how a US Airways ticket will look after they apply some new fees that are currently under development... [Minyanville via Upgrade: Travel Better]

safety

US Airways Pilot Who Fired Gun In Cockpit Will Himself Be Fired

The US Airways pilot who accidentally fired his weapon in the cockpit of a plane will be fired, says CNN. The pilot, Capt. James Langenhahn, 55, was not available for comment. He told investigators that he was stowing his weapon in preparation to land when the gun went off. The bullet pierced the jet's fuselage but did not hit any crucial wiring or instrumentation, according to the TSA. More »

mergers and acquisitions

The Ultimate Airline Bankruptcy And Merger Cheat Sheet

Thinking of taking a trip but can't remember which airlines are bankrupt and which ones are part of Delta? We know it can be difficult—that's why we've put together a little cheat sheet to help you get through this time of uncertainty. More »

A piece of a US Airways jet has fallen off and landed somewhere in Maryland. [ABC2]

taking it seriously

US Airways Pilot's Gun Fires During A Flight

WHO: US Airways and the TSA
WHAT: A gun carried by a US Airways pilot accidentally discharged during a flight from Denver to Charlotte on Saturday, according to airline and federal officials. No one was injured, and the aircraft was not in any danger during the flight, officials said. The pilot had been approved by the TSA to carry the weapon.
WHERE:Pilot's gun goes off on US Airways flight [Charlotte Observer]
THE QUOTE:In a statement, the TSA said that the agency and "Federal Air Marshals Service take this matter seriously and it is receiving immediate attention."

"Taking it seriously" is a phrase companies use over and over again in public statements whenever they have bad PR. Our series of posts on occurrences of the phrase is our attempt to question how seriously companies are really taking these matters if every time they trot out this phrase by rote. To see more examples of how companies are "taking it seriously" click here.

(Photo:Flying Photog)