UPS Says My New iPhone Is Almost Here — Oh Wait, They Left It Back In Korea

UPS Says My New iPhone Is Almost Here — Oh Wait, They Left It Back In Korea

Like lots of people who ordered their new iPhone from the Apple store, Consumerist reader Clint has been tracking the impending delivery of his new device. Over the course of the last week, it’s gone from China to South Korea to Alaska to Kentucky and was set to be delivered to Clint in Seattle today. Except UPS has bad news. The tracking info was slightly off. [More]

UPS Plans To Hire 95,000 Workers To Help Keep Holiday Deliveries On Time This Year

UPS Plans To Hire 95,000 Workers To Help Keep Holiday Deliveries On Time This Year

It’s hard to believe that the 2014 holiday season is less than 100 days away. That might seem like plenty of time before you need to start purchasing gifts and sending them to your loved ones, but for the United Parcel Service, nothing seems too early when you’re trying to save face after a disastrous 2013 shipping season. [More]

(frankieleon.)

UPS: Hackers Hit Computer Systems At 51 Retail Stores, Possibly Exposing Customer Info

Did I bump my head and wake up in late 2013? Because it sure feels like deja vu with a slew of recent data breaches: Joining P.F. Chang’s, a group of supermarket chains and Community Health Systems in this month’s data breach roll call is United Parcel Service, which says 51 of its retail store locations had their computer systems hacked. [More]

Customers, UPS Drivers Revolt Against Onslaught Of 17-Pound Restoration Hardware Catalogs

Customers, UPS Drivers Revolt Against Onslaught Of 17-Pound Restoration Hardware Catalogs

We would be shocked if there’s anyone in the world who actually wants 17 pounds’ worth of glossy Restoration Hardware catalogs. Since the doorstops first began hitting doorsteps back in May, though, more catalog recipients who value the environment and the lower backs of delivery personnel have been speaking out. [More]

FedEx Indicted For Shipping Drugs For Illegal Pharmacies; Denies Allegations

(Michael Sauers)

More than a year after UPS agreed to pay $40 million to settle federal charges that it knowingly made shipments for illegal online pharmacies, a federal grand jury has indicted FedEx for similar allegations. [More]

Asian Guy Gets UPS Package, Driver Notes Recipient Was “CHIN”

Asian Guy Gets UPS Package, Driver Notes Recipient Was “CHIN”

J. is a Consumerist reader of Asian descent. Earlier this week, he was expecting a package from UPS. The doorbell rang, he signed for the package, and all was well. So he thought. When his e-mail delivery confirmation arrived, he was surprised to see that his package had been signed for by “CHIN.” Who? [More]

UPS Follows FedEx, Will Start Charging Based On Package Size

UPS Follows FedEx, Will Start Charging Based On Package Size

When FedEx announced in early May that it would soon begin using both weight and size when determining how much to charge for delivering a parcel, we predicted that UPS would follow suit. Amazingly, Big Brown was able to hold off for an entire month before deciding it also needs to take a package’s dimensions into account for ground shipping. [More]

UPS Drivers Learn Advanced Safety Skills At “Quaker Boot Camp”

UPS Drivers Learn Advanced Safety Skills At “Quaker Boot Camp”

The Olive Garden has its Tuscan culinary school that really exists, but do other companies have special training resorts for their employees? If you’re an aspiring UPS driver, you can attend the company’s training boot camp in Maryland, where they learn everything from the “friendly honk” to why they should never turn left. [More]

Restoration Hardware Dumps 17 Pounds Of “Sustainable” Catalogs On My Porch

Restoration Hardware Dumps 17 Pounds Of “Sustainable” Catalogs On My Porch

Two years ago, Restoration Hardware got some media attention for putting out a 5.5 pound, almost 1000-page-long “Source Book,” which is effectively a catalog. Maybe they want even more attention this year, which is why they’ve dispatched UPS to dump 17 pounds of catalogs on customers’ doorsteps. [More]

“TOP CAR” Means UPS Put Your Package On Car Roof

“TOP CAR” Means UPS Put Your Package On Car Roof

The UPS delivery notice said that Cheryl’s package had been delivered to “TOP CAR.” What on earth does that mean? It means exactly what it looks like: the box had been delivered to the roof of a car in her driveway. [More]

FedEx To Start Charging By Package Size

FedEx To Start Charging By Package Size

Currently, shipping companies like FedEx and UPS only take a package’s size into account when it passes certain dimensional thresholds, but it looks like FedEx will soon start using package size and weight to determine shipping rates for all packages. [More]

(imgur)

UPS Accidentally Delivers Pieces Of A Government Drone To The Wrong Person

There are many things one might expect to show up suddenly on your doorstep at some point — in-laws, a baby in a basket with a note — but one New York man was definitely not expecting that UPS would drop off pieces of a government drone like it was just another delivery. [More]

(frankieleon.)

UPS Delivers Stranger’s Package To My House, Tells Them Where To Find It

UPS delivers 15 million items every day, so maybe it’s inevitable that some of them will end up in the wrong place. The problem is what happens when they deliver a package to the wrong place: say, 101 Truman Street instead of 101 Truman Avenue. In one man’s case, UPS appeared to have sent a stranger to his home to fetch his own misdelivered package. [More]

Amazon Testing A Delivery Service Of Its Own

Amazon Testing A Delivery Service Of Its Own

How many times have you gotten a shipping alert from Amazon and groaned when because the delivery service selected by Amazon has a history of late deliveries, or of mishandling packages, or of packages that vanish into the ether? Now Amazon is reportedly testing a system in San Francisco that takes the middle man out of the equation. [More]

UPDATE: DHL Did NOT Use Color-Changing Packages To Trick UPS Into Delivering Giant DHL Ads

UPDATE: DHL Did NOT Use Color-Changing Packages To Trick UPS Into Delivering Giant DHL Ads

UPDATE: We were correct to doubt the authenticity of this “prank.” A rep for DHL tells Consumerist that while the shipping company is aware of the video, DHL did not actually pull the prank or have anything to do with the actual production of the clip that has already been viewed more than 200,000 times on YouTube. [More]

UPS Has A “Circle Of Honor” For Drivers Who Go 25 Years Without An Accident

UPS Has A “Circle Of Honor” For Drivers Who Go 25 Years Without An Accident

Considering your average driver — the person who doesn’t spend her entire workday behind the wheel — can barely go a decade without getting into some sort of fender-bender, it’s an accomplishment when people who drive all day, every day in a large brown truck can go decades without a ding on their driving records. [More]

(YouTube)

UPS Driver Forced To Take Shelter Behind FedEx Truck In Midst Of Angry Turkey Attack

I imagine the rivalry between UPS and FedEx drivers to be some kind of Mad Max road rage, with dueling drivers trying to run each other down on the mean streets. But when a UPS driver was faced with a grumpy turkey he didn’t even hesitate to run for the shelter of a nearby FedEx truck. And of course, someone caught it all on camera. [More]

1/3 Of Online Retailers Failed To Deliver Last-Minute Christmas Purchases On Time

1/3 Of Online Retailers Failed To Deliver Last-Minute Christmas Purchases On Time

As you’ve probably heard, an overwhelmed UPS had a lot of trouble making deliveries before Dec. 25 this year. And the results of a national test of online retailers show that these delayed deliveries were not relegated to just a few major sellers. [More]