UPS Works To Avoid Another Holiday Backlog, Will Charge Retailers Extra If It Happens

UPS Works To Avoid Another Holiday Backlog, Will Charge Retailers Extra If It Happens

Dear retailers: UPS has its eye you. In an interview with the wire service Reuters, the company’s CEO explained its efforts to avoid another disaster like the Christmas 2013 shipping delay that left many Americans sad and giftless. Namely, if retailers try any last-minute sale shenanigans while promising delivery by Christmas, it’s going to cost them. Money. [More]

(nfarley)

Group Representing U.S. Airlines Sues To Block Planned Seattle Airport Workers’ Wage Increases

An airline group, representing six major airlines and parcel services, filed a lawsuit aiming to block the Port of Seattle from implementing a pay increase that would make Seattle-Tacoma airport workers some of the highest paid in the country. [More]

UPS Loses Wedding Rings, Pretends They Were Held By Customs For 6 Weeks

UPS Loses Wedding Rings, Pretends They Were Held By Customs For 6 Weeks

A few weeks ago, reader Melissa got married. Congratulations, Melissa! Only she and her now-husband had to celebrate their marriage without the nerdy custom wedding rings that they had ordered from a jeweler in Canada. At first, UPS told the couple that their package was being held at customs and would be on its way soon. Then they lost it. Or it had been lost all along. [More]

UPS Driver Kicks Fragile Package, Is Caught On Camera

UPS Driver Kicks Fragile Package, Is Caught On Camera

We at Consumerist have wondered for years now why courier service drivers haven’t yet figured out that business and residential customers alike have security cameras. Like the office on Long Island that caught a UPS driver kicking and shoving a delicate box back to the truck when they had to refuse the delivery. [More]

First Female UPS Driver Reaches 40 Accident-Free Years

UPS drivers who have been on the road for 25 years or more with zero accidents get a special arm patch and are named to the company’s “Circle of Honor.” One of the company’s minority of female drivers reached an even more impressive milestone, and was recently honored for driving more than four million miles over her forty years with the company. For most of that time, she has been a tractor-trailer driver. [WFTV]

(So Cal Metro)

UPS Launching Service Where You Can Pickup Packages At The Dry Cleaners

One day in the not-so-distant future, you may come home expecting a package on the doorstep only to find that you have to make a special trip to the dry cleaners to actually retrieve your goods. That’s the idea behind the United Parcel Service’s latest attempt to cut down on delivery stops and apparently protect your packages from those with sticky fingers. [More]

(Great Beyond)

UPS Asks Retailers To Hold Holiday Sales Earlier, Avoid Ruining Christmas Again

Between bad weather and a surge in last-minute deliveries, the 2013 holiday season was a bit of a disaster for UPS. Some folks were left handing out apologies and rain checks at Christmas because the gifts they’d intended to give were still en route. This year, the shipper is asking retailers to help everyone avoid a repeat underwhelming performance. [More]

UPS Says My New iPhone Is Almost Here — Oh Wait, They Left It Back In Korea

UPS Says My New iPhone Is Almost Here — Oh Wait, They Left It Back In Korea

Like lots of people who ordered their new iPhone from the Apple store, Consumerist reader Clint has been tracking the impending delivery of his new device. Over the course of the last week, it’s gone from China to South Korea to Alaska to Kentucky and was set to be delivered to Clint in Seattle today. Except UPS has bad news. The tracking info was slightly off. [More]

UPS Plans To Hire 95,000 Workers To Help Keep Holiday Deliveries On Time This Year

UPS Plans To Hire 95,000 Workers To Help Keep Holiday Deliveries On Time This Year

It’s hard to believe that the 2014 holiday season is less than 100 days away. That might seem like plenty of time before you need to start purchasing gifts and sending them to your loved ones, but for the United Parcel Service, nothing seems too early when you’re trying to save face after a disastrous 2013 shipping season. [More]

(frankieleon.)

UPS: Hackers Hit Computer Systems At 51 Retail Stores, Possibly Exposing Customer Info

Did I bump my head and wake up in late 2013? Because it sure feels like deja vu with a slew of recent data breaches: Joining P.F. Chang’s, a group of supermarket chains and Community Health Systems in this month’s data breach roll call is United Parcel Service, which says 51 of its retail store locations had their computer systems hacked. [More]

Customers, UPS Drivers Revolt Against Onslaught Of 17-Pound Restoration Hardware Catalogs

Customers, UPS Drivers Revolt Against Onslaught Of 17-Pound Restoration Hardware Catalogs

We would be shocked if there’s anyone in the world who actually wants 17 pounds’ worth of glossy Restoration Hardware catalogs. Since the doorstops first began hitting doorsteps back in May, though, more catalog recipients who value the environment and the lower backs of delivery personnel have been speaking out. [More]

FedEx Indicted For Shipping Drugs For Illegal Pharmacies; Denies Allegations

(Michael Sauers)

More than a year after UPS agreed to pay $40 million to settle federal charges that it knowingly made shipments for illegal online pharmacies, a federal grand jury has indicted FedEx for similar allegations. [More]

Asian Guy Gets UPS Package, Driver Notes Recipient Was “CHIN”

Asian Guy Gets UPS Package, Driver Notes Recipient Was “CHIN”

J. is a Consumerist reader of Asian descent. Earlier this week, he was expecting a package from UPS. The doorbell rang, he signed for the package, and all was well. So he thought. When his e-mail delivery confirmation arrived, he was surprised to see that his package had been signed for by “CHIN.” Who? [More]

UPS Follows FedEx, Will Start Charging Based On Package Size

UPS Follows FedEx, Will Start Charging Based On Package Size

When FedEx announced in early May that it would soon begin using both weight and size when determining how much to charge for delivering a parcel, we predicted that UPS would follow suit. Amazingly, Big Brown was able to hold off for an entire month before deciding it also needs to take a package’s dimensions into account for ground shipping. [More]

UPS Drivers Learn Advanced Safety Skills At “Quaker Boot Camp”

UPS Drivers Learn Advanced Safety Skills At “Quaker Boot Camp”

The Olive Garden has its Tuscan culinary school that really exists, but do other companies have special training resorts for their employees? If you’re an aspiring UPS driver, you can attend the company’s training boot camp in Maryland, where they learn everything from the “friendly honk” to why they should never turn left. [More]

Restoration Hardware Dumps 17 Pounds Of “Sustainable” Catalogs On My Porch

Restoration Hardware Dumps 17 Pounds Of “Sustainable” Catalogs On My Porch

Two years ago, Restoration Hardware got some media attention for putting out a 5.5 pound, almost 1000-page-long “Source Book,” which is effectively a catalog. Maybe they want even more attention this year, which is why they’ve dispatched UPS to dump 17 pounds of catalogs on customers’ doorsteps. [More]

“TOP CAR” Means UPS Put Your Package On Car Roof

“TOP CAR” Means UPS Put Your Package On Car Roof

The UPS delivery notice said that Cheryl’s package had been delivered to “TOP CAR.” What on earth does that mean? It means exactly what it looks like: the box had been delivered to the roof of a car in her driveway. [More]

FedEx To Start Charging By Package Size

FedEx To Start Charging By Package Size

Currently, shipping companies like FedEx and UPS only take a package’s size into account when it passes certain dimensional thresholds, but it looks like FedEx will soon start using package size and weight to determine shipping rates for all packages. [More]