Microsoft Will Push PC Users Into Upgrading Next Year With Update That Automatically Downloads Windows 10

Though Microsoft has been very eager to get PC users to upgrade from Windows 7 and 8 to Windows 10, it’s also been a bit restrained in its efforts so far, luring customers with a reservation system that allowed them to upgrade for free. But next year, Microsoft is going to get a little bit pushier. [More]

It’s Almost Too Easy To Install Windows 10 — Even If You Weren’t Planning On It

It’s Almost Too Easy To Install Windows 10 — Even If You Weren’t Planning On It

There are many reasons someone might choose to delay installing Microsoft’s Windows 10: maybe you just want to stick with Windows 7 or 8 a little longer, or you don’t feel like making space on your PC to accommodate the new OS. But if you aren’t paying attention, you could end up downloading the OS installer anyway. [More]

An example of the pop-up warning in question.

Passenger Rights Group Says Delta Is Shaming Travelers Into Buying Ticket Upgrades

You might be familiar with the feeling: you go into a purchase with a plan of exactly what you want to buy. No frills, no fuss, no muss. But then, suddenly, you find you’re shelling out more money than you’d planned, perhaps after encountering some persuasive sales tactics. A passenger rights group says Delta Air Lines is employing shame as a method to get travelers to buy ticket upgrades they might not have wanted initially. [More]

Tesla Announces $10K Acceleration Improvement Upgrade Called “Ludicrous Mode”

Tesla Announces $10K Acceleration Improvement Upgrade Called “Ludicrous Mode”

If you’ve got an extra $10,000 hanging around and were thinking of buying a new Tesla Model S, you might be interested in an upgrade company CEO Elon Musk just announced: “Ludicrous Mode,” an improved acceleration that brings the dual motor version of the car from zero to 60 mph in just 2.8 seconds. [More]

(Atwater Village Newbie)

Tesla CEO Says Summer Software Update Could Make The Model S Self-Driving

Could Tesla’s zero-emission Model S soon require zero-effort from drivers when it comes to traveling down the highway? That’s the plan, according to CEO Elon Musk. [More]

(bryan bope)

Mobile Companies Leaping To Sell You A New Phone — With A New Contract — On Black Friday

Is your phone getting old? Has it met with the unfortunate confluence of liquids, young children, and boisterous pets lately? If you’re in the market for a replacement or upgrade, it looks like Black Friday might be your day… as long as you’re willing to sign a contract. [More]

Verizon Allowing Some Early Upgrades During iPhone 6 Frenzy

Verizon Allowing Some Early Upgrades During iPhone 6 Frenzy

Verizon is trying to sweeten the pot in its bid to retain customers looking to upgrade to one of the new iPhones. The nation’s wireless company has confirmed that it will allow customers who are on the precipice of upgrade eligibility to take advantage a couple months earlier than their contracts allow. [More]

Will Sprint’s New Early Upgrade Program Be Worth It?

Will Sprint’s New Early Upgrade Program Be Worth It?

Earlier this summer, AT&T, Verizon Wireless, and T-Mobile each launched early upgrade programs in an effort to keep customers locked into their service without the regret of having to hold on to an old phone. Unfortunately, since those programs don’t do much, if anything, to bring down the monthly cost of phone service, we didn’t see the appeal. Sprint is reportedly set to join in the early upgrade fun, but is its program any better? [More]

(Scott Rogers)

Totes Has Lifetime Warranty, Actually Means It

It shouldn’t be refreshing to see a company that boasts about its “lifetime warranty” and truly stands behind a product, even offering an upgrade when it fails. Reader Scott reports that was his experience with Totes, the company that made his mother’s umbrella. [More]

(Studio D'Xavier)

Without Drops In Monthly Wireless Rates, New Early Upgrade Programs Are A Fool’s Bet

In just the last week, three of the four national wireless providers have each announced their version of some sort of program to entice people to pay more for early upgrades. But AT&T and Verizon aren’t lowering their monthly rates to account for the higher phone prices (and T-Mobile is actually charging extra for the program), people who enroll in these offerings are really just paying for other customers’ phones. [More]

Verizon Jumps On The “Pay For Early Upgrade” Bandwagon With New Edge Program

Verizon Jumps On The “Pay For Early Upgrade” Bandwagon With New Edge Program

Yesterday we looked at the motives and math behind the new early upgrade programs from AT&T and T-Mobile and said that Verizon would likely be unveiling its own version of something similar. Well that day has come, with Verizon Wireless announcing its Edge program that let’s you upgrade as early as 6 months after getting your new phone, if you’re willing to pay a bit extra. [More]


Here’s Why Wireless Companies Are Going Gaga About Early Upgrade Programs

In the last year, AT&T did away with early upgrades for customers, then announced AT&T Next, an early upgrade program. Verizon was the first to get rid of early upgrades, but its soon-to-be-announced Edge program is expected to encourage early upgrades. Meanwhile, T-Mobile recently showed off its JUMP early upgrade plan to allow subscribers to get new devices up to twice a year. Why all the sudden, and seemingly contradictory, focus on early upgrades? [More]


AT&T Took Away My Unlimited Data, Says ‘Tough’

Brad stuck with AT&T Wireless through thick and thin, through the terrible dark days when iPhones could barely connect to the network in some metropolitan areas. He stayed partly because he signed up as a customer back when unlimited data plans were still a thing. Then he got an iPhone upgrade and AT&T took away his unlimited data even though he didn’t ask them to. He is sad. [More]

(Tom Raftery)

AT&T Customers Will Have To Wait Out Full Term Of Two-Year Contract To Upgrade Phones

AT&T, where customer loyalty means nothing, has decided that wireless subscribers no longer deserve the 20-month upgrade period they’ve been expecting, and instead will have to wait out the full two years of their contracts before they can get a newer device at a discount. [More]


Verizon Wireless Does Away With Early Upgrades

If you liked the 20-month early upgrade terms for Verizon Wireless customers, this will not be good news. On Friday, the company quietly announced that it lengthening that upgrade period to the full 24 months of your contract. [More]


AT&T Cuts My DSL Line In October 2012, Promises U-Verse That’s Still Not Here

Brie would like U-Verse service from AT&T. Well, that’s not quite true: she had DSL until five months ago, when she reports that the company disconnected it without notifying her first and said that they would be laying fiber and connecting her house soon. By “soon,” they meant “January.” Then they needed another six weeks. Six weeks later…well, that’s when she wrote to Consumerist, so you can guess how that turned out. AT&T isn’t really in a hurry to connect her to the Internet. [More]


Learn From My Stupid Mistake: Ask For Total If Hertz Offers You An Upgrade

Jon made a Hertz reservation through Hotwire.com, and his grand total was to be $110. At the counter, they offered him an upgrade, for $123. Here’s the problem, and what he wants to warn the Consumerist community about: he failed to clarify that the upgrade would be for $123 more than the original total, not a grand total of $123 and an upgrade fee of only a few bucks per day. [More]

Must Have An iPhone 5 Right Now? Maybe Your Carrier Will Effectively Pay You To Leave

Must Have An iPhone 5 Right Now? Maybe Your Carrier Will Effectively Pay You To Leave

Good news, Apple fans: if you absolutely must have the iPhone 5 right now, take the time to do some math and talk to your current carrier. It might be cheaper to just break up with your carrier, pay the early termination fees, sell your existing phone (or phones, on a family plan) and get a subsidized phone from a new carrier. One customer discovered that this was the case: that AT&T would effectively be paying him to leave, since the price of upgrading was so high. [More]