We recently brought you the story of a restaurant customer in Cleveland whose one-star Yelp review of a new eatery led to the chef/owner sending the customer angry, threatening messages via Facebook. The Yelper subsequently told us that he’d received a private apology from the chef, but that the restaurant continued to mock him through its social media outlets. After weeks of not directly addressing this story in a public forum, the chef posted an apology late last week. [More]
Earlier today, we told you about the apparent dispute between a Cleveland consumer and the chef/owner of a local restaurant who allegedly reacted to the customer’s negative Yelp review with a series of nasty, threatening messages on Facebook. Now that diner has reached out to Consumerist to share more of his side of the story. [More]
Apparently, we consumers can’t be trusted to remember where we parked. But have no fear, Google is here keep us from wandering around the mall parking lot aimlessly looking for our vehicles. [More]
Earlier this week, a Pizza Hut manager in Indiana was all over the news for taking a stand against his bosses’ demand to open the restaurant on Thanksgiving — and losing his job in the process. Now the folks at Pizza Hut HQ are finally talking about the subject and say it was all a big misunderstanding. [More]
Golden Corral: Food In Dumpster Video Wasn’t Served; Father Of Employee Tried To Sell Video To Company For $5K
As we mentioned this morning, a video showing food sitting by the dumpsters of a Golden Corral restaurant in Florida has become an Internet sensation. Now the owners of the Golden Corral franchise featured in the clip are saying that all the food shown in the video was thrown out and the manager involved was fired. The franchise owners also claim that the father of the employee in the video tried to sell the clip to the company before it went public. [More]
We told you last week about savvy online shoppers who realized that a JCPenney coupon code for $10 off purchases of $10 or more could be used to snap up a washcloth/towel combination that cost exactly $10. It also looked like the code could be used repeatedly, so some folks just kept ordering these items until JCP ran out of every possible color. But now the retailer is saying “not so fast” to customers who placed multiple orders. [More]
Earlier today, we told you about a receipt posted by an Olive Garden diner whose meal was comped, and about all the doubters that came out of the woodwork to claim it was a fake. We weren’t sure — we certainly wouldn’t put it past a clever marketing department — so we asked the man who originally published the much-debated pic. [More]
It’s been three weeks since a California woman took her car into Walmart for an oil change, only to have a service tech accidentally put all the new oil in her transmission instead of her engine. And in spite of early indications that Walmart would move quickly to repair the customer’s vehicle, she tells Consumerist that the retailer is doing nothing while her car sits idle in a garage. [More]
Earlier this week, the brother of a woman killed in a car crash made headlines around the world by claiming that his sister’s insurance company, Progressive, had actually come to the legal defense of the driver accused of causing the fatal accident. Since then, the insurance company has stated that it was not defending the other driver, but only defending itself in the lawsuit — a distinction the brother found wanting. Today, the insurer says it has reached a settlement with the family and is attempting to clarify matters further by explaining why its lawyers ended up on the other side of courtroom. [More]
UPDATE: The victim’s brother has issued a rebuttal to Progressive’s statement. It has been added to the bottom of the post.
Yesterday, the brother of a woman who died in a car crash made headlines when he wrote that lawyers for his late sister’s insurance company, Progressive, had acted as the defense counsel for the driver accused of causing the accident. At the time, we had asked the insurer to clarify its actual involvement in the case, but it only offered a vague “our hearts go out”-type statement. But now Progressive is flat-out denying it came to the defense of the at-fault driver. [More]
You may remember last week’s story of a church in Ohio that was being protested by bikini-clad strippers fed up with being hassled by the pastor and his flock. The tense standoff is now showing signs of detente, with the pastor agreeing to meet with the owner of the strip club. [More]
Update: New York customers are now able to order iPhones via AT&T’s Web site. It would appear that the company has once more modified its “promotions and distribution channels.” We’ve requested a statement from AT&T, and will update this post if and when we receive it.
AT&T online customer service reps have apparently changed their tune since we first reported yesterday that they were telling potential iPhone buyers that New York “is not ready for the iPhone.” The current line: “Due to increased fraudulent activity, the Apple iPhone may not be available to purchase online in certain ZIP codes.” There’s just one problem: It seems pretty unlikely.
Reader L951B951 saw our recent posts about Best Buy’s dubious “optimization” services, so he went to the store armed and ready to demand an unopened laptop. The trouble is — he says Best Buy had opened them all. Did this stop our hero from coming away with a laptop without paying the optimization fee? Of course not.
Reader Kyle says that his dispute with Comcast has resulting in something of a happy ending, though they’re still working out that pesky easement issue. Comcast is under the impression that it has an easement on Kyle’s property, while Kyle’s records show that they do not. According to Kyle, Comcast has agreed to mail him some paperwork about the easement and has offered him a credit of $500.
Dyan says that Macy’s contacted her with the apology she was looking for.
The root problem for the guy whose Dodge Charger dashboard lights would flash in the rain and then he would have trouble restarting was…frayed and rubbing wires.
Cablevision responded to our post chastising their attempt to force customer to upgrade to digital service by pointing to an unrelated FCC mandate. Cablevision admits that there is no connection between their unilateral business decision to cut channels and the FCC-mandated transition to digital television, but their statement leaves several questions unanswered. Read Cablevision’s statement and our response, after the jump.