Consumerist
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win
Best Buy "Optimized Laptop" Features Nothing But An Error Message
Reader L951B951 saw our recent posts about Best Buy's dubious "optimization" services, so he went to the store armed and ready to demand an unopened laptop. The trouble is — he says Best Buy had opened them all. Did this stop our hero from coming away with a laptop without paying the optimization fee? Of course not. More » -
comcast
Comcast Offers You A $500 Credit After Digging Up Your Lawn
Reader Kyle says that his dispute with Comcast has resulting in something of a happy ending, though they're still working out that pesky easement issue. Comcast is under the impression that it has an easement on Kyle's property, while Kyle's records show that they do not. According to Kyle, Comcast has agreed to mail him some paperwork about the easement and has offered him a credit of $500. More » -
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Update: Macy's Apologizes For Confiscating Your Item Because Another Customer Wants It
Dyan says that Macy's contacted her with the apology she was looking for. More » -
The root problem for the guy whose Dodge Charger dashboard lights would flash in the rain and then he would have trouble restarting was...frayed and rubbing wires.
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update
Cablevision Claims They Are Not Lying Liars, But Mysteries Remain
Cablevision responded to our post chastising their attempt to force customer to upgrade to digital service by pointing to an unrelated FCC mandate. Cablevision admits that there is no connection between their unilateral business decision to cut channels and the FCC-mandated transition to digital television, but their statement leaves several questions unanswered. Read Cablevision's statement and our response, after the jump.
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apple
UPDATE: Apple Will Sell You A Computer If You've Got Too Many Gift Cards
Here we go again! Rhys wrote back let us know that Apple says that its system can handle 7 gift cards in one transaction. It just took a little effort. More » -
Rob, the Director of Public Relations for Taco Bell, writes in to let us know that the nutritional information on the "Fresco Menu" is correct.
The nutritional information calculator on Taco Bell's website "inadvertently includes red strips" when it calculates the info for the Fresco Zesty Chicken Border Bowl. The actual bowl contains 8g of fat and 350 calories, as advertised. Rob says: "Appreciate you bringing this to our attention as we are currently working to fix it." [Consumerist]
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update
Walmart Pulls "Credit Card" Panties
Walmart has pulled the prostitution panties, according to Fox News.The panties, which were sold in the juniors department, seemed to suggest that girls don't need money, they just need a sugar daddy — in this case Santa Claus.
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Activision Acknowledges Guitar Hero III Wii Sound Issue, Will Offer Replacement Discs
In response to queries about that pesky Guitar Hero Wii issue we reported on awhile back, Activision told the New York Times: More » -
happy endings
Comcast Apologizes For Calling You A Liar
George, who was called a liar by an ill-tempered Comcast CSR (who didn't believe that George had been quoted a lower price than the one that was noted on his account) has written in to let us know that Comcast apologized: More » -
Jake, whose laptop was smashed by a jerk TSA agent who then threatened him with arrest, has posted an update to his blog. The TSA called him and (basically) gave him the same information we did. [Jake Rhymes With Cake]
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happy endings
Update: Why I Did Not Cancel Comcast
Remember "Mr. Pants," the guy that was canceling Comcast? Well, a Biblical-grade swarm of technicians descended upon his home like locusts with service trucks. So he's keeping them. More » -
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Best Buy Adds Disclaimer To Secret Website
In response to being sued and humiliated on the internet over their "secret website," reader MK says Best Buy has added a disclaimer that warns customers that the in-store kiosk doesn't display the same prices as the public website. More » -
update
Too Sexy For Southwest Airlines Woman Appears On The Today Show
The woman who was too sexy for Southwest Airlines appeared on the Today Show this morning in the outfit she was wearing on the flight. More » -
dangerous defects
Walmart Flip Flop Woman Writes In To Defend Herself
Kerry, the woman whose feet suffered some sort of burn from wearing flip flops, has written in to defend herself against the comments on Consumerist. More » -
update
Anonymous Businessman Settles Elderly Couple's Tax Nightmare
Remember the Atwoods? They were facing the possibility of losing their home after it was sold to pay $1.63 in property tax. More » -
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Home Depot Revises Policy After It Sent A Sex Offender To Work In A Single Woman's Home
Back in May Boston's ABC 5 tracked down a convicted sex offender who was working as an unlicensed contractor for Home Depot. Not only was the guy a registered sex offender...he didn't even refinish cabinets well. More » -
applebee's
UPDATE: Applebee's Is Sorry About Huge Insect Leg In Salad
Remember that huge grasshopper-ish insect leg that Reader Stacie pulled out of her mouth while eating an Applebee's Apple Walnut Chicken Salad? After her story was posted to the Consumerist, Stacie was contacted by Applebee's and finally got the apology that she wanted. More »
update
New York, 8:59 AM
Wed Nov 11
22 posts in the last 24 hours
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