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Update

comcast

Comcast Offers You A $500 Credit After Digging Up Your Lawn

Reader Kyle says that his dispute with Comcast has resulting in something of a happy ending, though they're still working out that pesky easement issue. Comcast is under the impression that it has an easement on Kyle's property, while Kyle's records show that they do not. According to Kyle, Comcast has agreed to mail him some paperwork about the easement and has offered him a credit of $500. More »


The root problem for the guy whose Dodge Charger dashboard lights would flash in the rain and then he would have trouble restarting was...frayed and rubbing wires.

update

Cablevision Claims They Are Not Lying Liars, But Mysteries Remain

Cablevision responded to our post chastising their attempt to force customer to upgrade to digital service by pointing to an unrelated FCC mandate. Cablevision admits that there is no connection between their unilateral business decision to cut channels and the FCC-mandated transition to digital television, but their statement leaves several questions unanswered. Read Cablevision's statement and our response, after the jump. More »


Rob, the Director of Public Relations for Taco Bell, writes in to let us know that the nutritional information on the "Fresco Menu" is correct. The nutritional information calculator on Taco Bell's website "inadvertently includes red strips" when it calculates the info for the Fresco Zesty Chicken Border Bowl. The actual bowl contains 8g of fat and 350 calories, as advertised. Rob says: "Appreciate you bringing this to our attention as we are currently working to fix it." [Consumerist]

update

Walmart Pulls "Credit Card" Panties

Walmart has pulled the prostitution panties, according to Fox News.
The panties, which were sold in the juniors department, seemed to suggest that girls don't need money, they just need a sugar daddy — in this case Santa Claus.
More »

update

Activision Acknowledges Guitar Hero III Wii Sound Issue, Will Offer Replacement Discs

In response to queries about that pesky Guitar Hero Wii issue we reported on awhile back, Activision told the New York Times:
We recently became aware that some consumers have not been able to enjoy the full audio output in the Nintendo Wii version of Guitar Hero III: Legends of Rock. We are currently working with Nintendo and are planning to issue an improved audio experience in future versions of the game. We expect to have re-mastered discs available by early 2008 and we will be offering consumers replacement discs at no cost once they become available. We thank all of our customers for their support and patience.
No more rocking in mono, hooray! More »

happy endings

Comcast Apologizes For Calling You A Liar

George, who was called a liar by an ill-tempered Comcast CSR (who didn't believe that George had been quoted a lower price than the one that was noted on his account) has written in to let us know that Comcast apologized: More »

Jake, whose laptop was smashed by a jerk TSA agent who then threatened him with arrest, has posted an update to his blog. The TSA called him and (basically) gave him the same information we did. [Jake Rhymes With Cake]

happy endings

Update: Why I Did Not Cancel Comcast

Remember "Mr. Pants," the guy that was canceling Comcast? Well, a Biblical-grade swarm of technicians descended upon his home like locusts with service trucks. So he's keeping them. More »

update

Best Buy Adds Disclaimer To Secret Website

In response to being sued and humiliated on the internet over their "secret website," reader MK says Best Buy has added a disclaimer that warns customers that the in-store kiosk doesn't display the same prices as the public website. More »

backlash update

The Revised Cover Of OJ Simpson's Memoir Is Not Subtle

All this talk about OJ Simpson being arrested and charged with a felony reminded us that his memoir went on sale Sep. 13. After the book and tv special were canceled following unprecedented consumer backlash, the rights to the manuscript were transferred to the Goldman family by a Florida bankruptcy court. More »

update

Too Sexy For Southwest Airlines Woman Appears On The Today Show

The woman who was too sexy for Southwest Airlines appeared on the Today Show this morning in the outfit she was wearing on the flight. More »

dangerous defects

Walmart Flip Flop Woman Writes In To Defend Herself

Kerry, the woman whose feet suffered some sort of burn from wearing flip flops, has written in to defend herself against the comments on Consumerist. More »

update

Anonymous Businessman Settles Elderly Couple's Tax Nightmare

Remember the Atwoods? They were facing the possibility of losing their home after it was sold to pay $1.63 in property tax. More »


applebee's

UPDATE: Applebee's Is Sorry About Huge Insect Leg In Salad

Remember that huge grasshopper-ish insect leg that Reader Stacie pulled out of her mouth while eating an Applebee's Apple Walnut Chicken Salad? After her story was posted to the Consumerist, Stacie was contacted by Applebee's and finally got the apology that she wanted. More »