In news that must surely have folks at the Postal Service cackling with delight — or at least it would if it weren’t after 4 p.m. and they hadn’t all gone home for the day already — UPS announced that it will soon be raising its published rates almost 5% on all domestic ground, air and international shipments that originate in the good ol’ U.S.A. [More]
We know, that headline just oozes treacle. But it’s for real! The family friend of a dying child cold-called Pixar’s offices and guessed her way through the phone tree to a live person, then pleaded her case: the child desperately wanted to see Up, but was possibly days away from death and too sick to travel or sit in a movie theater. The next day, a Pixar employee arrived with a DVD of the movie and sat with the family while they watched it. Sometimes people can be really decent to each other.
Over a quarter-million passengers were bumped from flights in the past eight months, a number that is set to grow as airlines try to boost anemic profits by slashing fleets. The Department of Transportation requires airlines to compensate bumped passengers with cash or vouchers, but savvy passengers can leverage their situation to negotiate heftier payments…
Reader Mike consulted Best Buy about removing a Trojan that was infecting his computer. They suggested that he buy an external hard drive, pay Best Buy to back up his data, and use his computer’s restore disc. Mike agreed. 5 days later he got his computer and his external hard drive back — mostly empty, except for the shortcut to the folder where the data was stored. None of the files within the folder had actually been transferred.