You don’t get it, Microsoft. Your customers tried to be nice about it: they don’t want to get e-mail from you. They unsubscribed from all of your news and webcast announcements. They don’t want to hear about your product trials. They don’t want to get e-mail from you. So what did you do? You e-mailed them to find out whether they’ve maybe changed their minds. [More]
Apparently Staples is worried that their emails might be too accurate when it comes to marketing office supplies to people—accurate enough to make potential customers paranoid.
Mark started getting promotional emails from Hilton over a year ago, and he’s tried all sorts of opt-out strategies: