AT&T’s Remaining Unlimited Data Customers Getting $5/Month Rate Hike In 2016

AT&T’s Remaining Unlimited Data Customers Getting $5/Month Rate Hike In 2016

It’s been years since AT&T stopped offering new unlimited data plans, but a number of customers have held onto their grandfathered plans for years — even as the company throttled their access for actually trying to use the “unlimited” data that was promised. Come February, AT&T will raise the price on unlimited plans for the first time in years. [More]

Sprint’s $20 “Unlimited” Plan Is Anything But; Throttles Data After 1GB

Sprint’s $20 “Unlimited” Plan Is Anything But; Throttles Data After 1GB

For several years, wireless companies have been selling data plans that were dubiously described as “unlimited” because users’ connections were slowed after passing some sort of arbitrary monthly threshold (usually around 3-5 gigabytes). But Sprint’s new plan — selling for only $20/month — lowers the limbo bar so close to the ground that the term “unlimited” might not be flexible enough to slip underneath. [More]

Sprint Changes Its Mind, Will Start Throttling Speeds For Its Greediest Unlimited Data Customers

Sprint Changes Its Mind, Will Start Throttling Speeds For Its Greediest Unlimited Data Customers

Is an unlimited data plan still unlimited if there’s a threshold marking the point at which your network speeds will be slowed down? Sprint seems to think so: after telling customers in June that it would no longer throttle speeds for customers on its unlimited plan using an excessive amount of data, today Sprint has changed its tune, and says it’ll slow down customers when they reach a 23GB monthly threshold. [More]

AT&T Tells Unlimited Data Customer Who Isn’t Tethering To Quit Tethering

AT&T Tells Unlimited Data Customer Who Isn’t Tethering To Quit Tethering

Tethering is using your smartphone as a mobile wi-fi hotspot. It’s a handy way to get online when you’re, say, stuck at the dentist’s office and need to turn in some work. It’s also against the rules for customers with legacy unlimited-data plans from AT&T, for obvious reasons. One customer who has one of these plans is currently fighting with AT&T: they want him to stop tethering, and he says that he isn’t. [More]

Verizon Announces $20/Month Bill Increase For Few Remaining Unlimited Data Plan Customers

Verizon Announces $20/Month Bill Increase For Few Remaining Unlimited Data Plan Customers

If you’ve been bragging to everyone you know that you’re still part of Verizon’s $29.99/month unlimited data plan, you might want to quiet down just a bit. That’s because the wireless provider is increasing your monthly bill by $20. [More]

T-Mobile CEO Has No Idea What People Are Doing With 2 TB Of Mobile Data, Vows To Stop Them

T-Mobile CEO Has No Idea What People Are Doing With 2 TB Of Mobile Data, Vows To Stop Them

Heads up, mobile data hogs: T-Mobile is on to your tethering shenanigans and your testing the limits of what “unlimited data” means. In a blog post, CEO John Legere says that the company plans to go after its biggest “network abusers,” and it will begin today. What’s “abuse,” according to Legere? Using as much as two terabytes of data per month. [More]

AT&T: $100M Fine For Throttling Unlimited Data Users Is “Unlawful,” “Coercive,” “Indefensible”

AT&T: $100M Fine For Throttling Unlimited Data Users Is “Unlawful,” “Coercive,” “Indefensible”

In June, the FCC proposed a potentially $100 million fine against AT&T for allegedly failing to disclose to its “unlimited” data plan subscribers the extent to which their data access could be throttled if they used too much of it in any given month. The company recently responded to the allegations, and let’s just say that AT&T isn’t exactly thrilled. [More]

Sprint Backpedals, Won’t Slow Video Speeds For Unlimited Data Customers

(JeepersMedia)

Well, that was fast: A day after Sprint stirred up the ire of customers with its new “All-In” unlimited plan that stuck users with 3G speeds for streaming video, the company has now reversed course. [More]

Sprint’s New Unlimited Plan Covers The Phone, But Sticks You With 3G Streaming

Sprint’s New Unlimited Plan Covers The Phone, But Sticks You With 3G Streaming

In an attempt to show customers exactly what they’re paying for with their phone plans, Sprint is throwing its hat into the phone-leasing ring with a new “All-In” plan. The $80 monthly price includes a $20 leasing fee for the customer’s chosen device, as well as unlimited text, talk and data. [More]

Sprint CEO: Unlimited Data Works For Now But “Is Not Forever”

Sprint CEO: Unlimited Data Works For Now But “Is Not Forever”

The era of unlimited mobile data has been in rapid decline over the past few years. It turns out that consumers really like using mobile broadband and that wireless companies really like making money, and when the two go hand in hand the whole “unlimited” thing doesn’t really work out in business’s favor as much as “charge for data” does. Sprint has been trying to attract new customers by fighting against that tide, but even the top exec of the company now says that’s ultimately likely to be a losing battle. [More]

T-Mobile Will Throttle Users Who “Misuse” Their Unlimited Data Plans

(Patrick)

The Federal Communications Commission has told America’s wireless carriers that it’s fine if they want to drastically cut back the speed of data (or “throttle”) that their heaviest users have access to: they need to spell out to customers exactly what behaviors lead to throttling. T-Mobile has spelled this out quite clearly…in an internal memo for employees, not necessarily a clear guide for customers. [More]

Always and forever?

Sprint Now Offering Guranteed Unlimited Everything For All Eternity

Like the Fountain of Youth, wireless customers always seem to be on a quest for the truly unlimited plan. Often, just when we think we’ve grasped it, it slips out of our hands like some ephemeral bit of Holy Grail hallucination when carriers yank it away. Sprint claims it has what those customers are looking for with its new unlimited talk, data and text plans, and is guaranteeing it forever. For. Ev. Er.* [More]

(andy_57)

AT&T Took Away My Unlimited Data, Says ‘Tough’

Brad stuck with AT&T Wireless through thick and thin, through the terrible dark days when iPhones could barely connect to the network in some metropolitan areas. He stayed partly because he signed up as a customer back when unlimited data plans were still a thing. Then he got an iPhone upgrade and AT&T took away his unlimited data even though he didn’t ask them to. He is sad. [More]

(StarsApart)

Straight Talk’s Unlimited Data: Actually Sort Of Limited

A Straight Talk mobile plan with unlimited everything for $45 per month sounded pretty great to Thom, and he bought an unlocked Samsung Galaxy to use with the carrier. All has been well since September, when he subscribed to the plan, but now something terrible has come up. Limits. TracFone (Straight Talk is a joint venture between TracFone and Walmart) tells him that he’s running up against the plan’s unspoken 2 GB limit, and they reserve the right to cut him off. [More]

(Kevin Froissard)

For Once, AT&T Being Incompetent Is Good News

Do you remember reader Aaron? We published his story about a month ago. He was stuck between two mobile providers. He ditched AT&T when his iPhone 5 was devouring so much data that his data connection got throttled. Fine, he said–he switched to Sprint, which has unlimited data, but painfully slow data. He resolved the situation by going back to AT&T, but here’s the interesting part: he got unlimited data back because AT&T thought that he had never canceled his account. Well, um, that’s nice. [More]

Should Sprint Tell Me That I Could Switch To A Cheaper Data Plan?

Should Sprint Tell Me That I Could Switch To A Cheaper Data Plan?

Amy may be the first reader in Consumerist history to complain about being left on an unlimited mobile data plan. She has tethering on her smartphone, which lets her use her phone as a mobile Internet hotspot. Yes, apps exist that can help you get around this limitation. Officially, if you want to tether, you generally have to pay for a data plan that includes it. Amy was paying for a $30/month plan, but learned that she was grandfathered in, and a cheaper plan existed. Sure, the cheaper plan only includes two gigabytes of data, but she never uses that much anyway. It costs $10 less. She wanted to alert her fellow Sprint customers to this change, and complain that the company didn’t let her know she had an opportunity to give them less money in exchange for capped data. [More]

Sprint Customers In Texas & Georgia May Now Have Access To 4G LTE Service

Sprint Customers In Texas & Georgia May Now Have Access To 4G LTE Service

With Verizon already touting its 4G LTE roll-out and AT&T claiming that LTE is currently available in 47 markets around the country, third-place wireless competitor Sprint needs to do everything it can to compete. Over the weekend, the company finally flipped the switch on its LTE network, but unless you live in some parts of Texas, Georgia and Missouri, you’ll probably still be waiting. [More]

Call AT&T To Remove Unwanted Add-Ons, Lose Unlimited Data

Call AT&T To Remove Unwanted Add-Ons, Lose Unlimited Data

Michael is one of the remaining unlimited data customers at AT&T Wireless, and got to keep this plan after upgrading to a shiny new iPhone 4S earlier this year. At least he thought he did. When he signed his new contract, he accidentally ended up with some add-ons he hadn’t requested, like roadside assistance and insurance on his phone. He called to remove these, and somehow this resulted in his losing his unlimited data plan and switching to a mere 3-gigabyte one. [More]