United Airlines CEO: Checked Bag Fees Are Here To Stay, Just Part Of Doing Business

United Airlines CEO: Checked Bag Fees Are Here To Stay, Just Part Of Doing Business

Despite Southwest Airlines’ recent admission that charging for bags would be a financially irresponsible policy change, it doesn’t appear that other airlines feel the same way. [More]

Five Airlines Being Probed For Price-Gouging Following Amtrak Accident

Five Airlines Being Probed For Price-Gouging Following Amtrak Accident

Five airlines are at the center of a newly opened federal investigation into price-gouging for their actions in allegedly raising airfares following the May derailment of an Amtrak train in Philadelphia that killed eight people and injured 200 others. [More]

Strikes Canceled By Security, Baggage Handlers At JFK, LaGuardia

Strikes Canceled By Security, Baggage Handlers At JFK, LaGuardia

Passengers set to fly in and out of New York’s LaGuardia and John F. Kennedy airports tonight and tomorrow no longer need to brace for travel disruptions related to a planned strike by contracted security workers, baggage handlers and wheelchair attendants, after the employees reached an agreement with their security services provider. [More]

(Paul Thompson)

Baggage Handlers, Security Workers Set To Strike At New York Airports, Could Disrupt Travel

The fight for higher wages could disrupt travel for Delta Air Lines and United Airlines passengers flying in and out of New York’s two largest airports starting Wednesday night, as a union representing some security workers, baggage handlers and wheelchair attendants approved a strike. [More]

First United Airlines Bug Bounty Payout Is One Million Miles

First United Airlines Bug Bounty Payout Is One Million Miles

The bug bounty program at United Airlines started just two months ago, and an independent researcher has already found a bug serious enough that the airline paid out 1 million miles for the first bug turned in. That’s worth about $25,000 in cash, or he could, well, travel with them. [More]

United Pilot Allegedly Threw Bullets In Plane’s Trash, Flushed Them Down Toilet

United Pilot Allegedly Threw Bullets In Plane’s Trash, Flushed Them Down Toilet

While it’s perfectly legal to transport ammunition on airplanes in checked luggage if it’s in a wooden or cardboard box specifically made for the purpose of transporting bullets, bringing those items in a carry-on and trying to dispose of them by throwing them in a trash can or down the toilet on an airplane is a big no-no. Just ask the United Airlines pilot accused of doing so. [More]

United Airlines’ Computer System Back Up, Delays Linger Nationwide [Update]

United Airlines’ Computer System Back Up, Delays Linger Nationwide [Update]

Travelers trying to fly to anywhere from anywhere on United this morning are being met with delays, confusion, and misinformation as a massive computer system outage has struck the airline. [More]

No, United Airlines Is Not Giving Away 100 Free Tickets For Sharing A Photo On Facebook

No, United Airlines Is Not Giving Away 100 Free Tickets For Sharing A Photo On Facebook

Here’s a hint: Sharing a photo is not a valid way to enter a sweepstakes where the prize has a value worth more than few bucks, and no multibillion-dollar international airline is going to run a contest that way. And yet, in just a few hours more than 40,000 Facebook users have shared an obviously bogus sweepstakes from a page pretending to be United Airlines. [More]

(Rachel)

Delta, American, United & Southwest Face Passenger Lawsuits Over Alleged Collusion For Higher Airfares

Following news that the Department of Justice opened an investigation into alleged collusion between major airlines to keep ticket prices high, it was only a matter of time before consumers began filing lawsuit against the major U.S. carriers. [More]

United Airlines Invests In Alternative Fuel Company, Plans To Use Biofuel In Trips This Summer

United Airlines Invests In Alternative Fuel Company, Plans To Use Biofuel In Trips This Summer

Last year, Southwest Airlines announced it would start using biofuels created from forest remnants to power some flights beginning in 2016. Today, United Airlines raised the stakes in the alternative jet fuel game, announcing plans to fly a plane this summer using fuel generated from farm waste and oils derived from animal fats, while also investing millions of dollars in other alternative fuel processes.  [More]

(Daquella manera)

United Airlines Flight Forced To Turn Around After Passenger Refuses To Stop Smoking

Though it might seem like “no smoking” signs on airplanes aren’t even needed anymore — who could possibly think lighting up a cigarette in an enclosed cabin filled with other people is okay? — there are apparently those out there who still need reminding that smoking isn’t allowed. To wit: a United Airlines flight headed to Boston from Denver was forced to turn around after a passenger reportedly lit up and refused to stop smoking. [More]

United Flight Delayed In Belfast Because Of Crackers, Could Cost Airline $550,000

United Flight Delayed In Belfast Because Of Crackers, Could Cost Airline $550,000

It’s amazing what a craving for a salty snack can do to people, like say, even divert an airplane. Or at least that’s the reason being given for a situation over the weekend in which nearly 300 United Airlines passengers crew members were stuck at a Belfast airport for nearly 24 hours. [More]

Disruptive Passenger Leaves Fellow United Travelers Stranded In Belfast Terminal For Nearly 24 Hours

Disruptive Passenger Leaves Fellow United Travelers Stranded In Belfast Terminal For Nearly 24 Hours

United Airlines had a decidedly less-than-stellar week when it came to dealing with larger-scale customer service issues. Just days after the company faced the ire of travelers who had to spend the night hunkered down at a cold Canadian military base, the airline found itself on the receiving end of more backlash after nearly 300 passengers and crew were made to wait five hours on the tarmac and sleep in a closed terminal after their flight was diverted.  [More]

(Adam Fagen)

Passengers On Diverted United Airlines Flight Recall Sleeping On Cots At A Canadian Military Base

From time to time a fight is delayed, canceled or diverted for unforeseen reasons, leading to often annoying and unanticipated disruptions for travelers. Such was the case over the weekend when a United Airlines flight was diverted to a Canadian military base. But it wasn’t the unplanned change of course that left passengers unhappy with the airline, it was their only option for accommodations: a cold military base. [More]

(Alan Sheffield)

Does Booking Direct With The Airline Actually Offer You The Lowest Price?

It’s no secret that some airlines have little love for online travel-booking sites. Southwest only lets travelers book fares directly through the airline and Delta has cut ties with a number of booking/listing sites, including TripAdvisor. The airline industry claims that booking directly will get consumers the lowest prices on airfare, but is that true? [More]

There Might Be Fewer Available Seats On Your Next Delta Or United Flight

There Might Be Fewer Available Seats On Your Next Delta Or United Flight

At least two major U.S. airlines are looking at the possibility of cutting the number of seats offered on flights later this year; a move that could make it more difficult and more expensive for travelers to get to and fro. [More]

Computer Glitch Grounded All United Airlines Flights Tuesday Morning

Computer Glitch Grounded All United Airlines Flights Tuesday Morning

For the second time in two months technology proved to be a formidable foe for major U.S. airlines; this time grounding all United Airlines flights for a short period on Tuesday.  [More]

(benh57)

Report: Airlines Get A Lot Of Hate On Social Media, Especially The Big Ones

As often as we use social media to proclaim our likes and loves, just as often we air grievances to our friends and the world — including complaints about the companies we do business with. When it comes to talking about airlines on social media, a new report says it’s a negative arena, especially when it comes to the largest carriers. [More]