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United Airlines' Phone System Is Just Being Nostalgic About Refunds

United Airlines' Phone System Is Just Being Nostalgic About Refunds

By Chris Morran May 7, 2012

The honeymoon may be over for recently wed United and Continental, and the merged company’s phone system is already daydreaming about its days as a swinging single, when customers could just call it up and ask for a refund on 30,000 unused miles. [More]

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