Passenger's Rights Group Issues "Report Card" To Airlines

Passenger's Rights Group Issues "Report Card" To Airlines

American Airlines pissed off the wrong people when they stranded several flights at Austin International Airport in December. Now the Coalition for Airline Passengers Bill of Rights, which started as a blog full of irritated consumers from those flights, has grown to 15,000 members and is holding press conferences. Today they’ve issued the first “Airline Strandings Report Card,” in which they detail not only the failures and successes of various airlines, but also highlight the inaccuracies of the Department of Transportation’s statistics.