Backlash: United Drops Plan To Ax Hot Meals On International Flights

Backlash: United Drops Plan To Ax Hot Meals On International Flights

United Airlines said it would listen to feedback from customers about its proposed plan to ax hot meals for coach passengers on international flights… and it did. The company has decided not to go ahead with the plan. Reader Jason forwarded us the following email from Graham Atkinson, United’s Chief Customer Officer.