Good morning:

Each of you may have been receiving emails from anonymous individuals identifying his/herself as Wilt Chamberlain, Double Agent, Geek Squad, Agent Agent or Magic Johnson. These emails from an anonymous sender(s) are asking you to ‘unite’, directing you to the Communication Workers of America (CWA), directing you to a Forum and soliciting signatures on a petition for legislation called the Employee Free Choice Act (EFCA).

http://www.cwa-union.org/
http://tellthem.forumotion.net/
http://www.freechoiceact.org

First, none of the emails are being generated by the company or by a manager.

We have been having meetings with you, asking everyone to voice their opinions and asking everyone to help solve the problems we collectively face in tough economic times. Your input is important. We do not solicit input anonymously.

Each of you was selected because of your professional experience, attitude and skills. Every single member of the Geek Squad should be proud of your personal contribution to the accomplishments of the team. You have each helped establish a brand that millions of people recognize and respect.

Economic times are tough right now.

Modifications are needed to get through this difficult time. This is happening in every company in America. Today, we are in a lot stronger position than most companies.. Economic times fluctuate. Decisions have to be made in both good times and in tough times. We always want your input. We want to hear your voice, your concerns and want to make changes in a respectful manner. We want to continue to work with you directly so that questions can be answered and so that misunderstandings can be addressed without filters. And we also recognize that as a management team we sometimes fail to follow the best processes – never intentionally - but your direct feedback and input helps all of us learn to be better in the future in service of our employee and customer.

One email suggested that Best Buy is afraid of Unions.

We are not afraid – We are concerned.

We are concerned about being able to talk with you directly.

We are concerned about being able to continue to get your feedback, input and suggestions in an open forum.

We are concerned that a union could result in a lack of flexibility to address market conditions, customer desires and your own desires and needs.

To whoever is using the name of the great Wilt Chamberlain.

Over the last thirty years, union membership has dropped from 35% of total workers to just over 7% of the private sector. Did you ever ask yourself why any business loses market share? In one email the CWA is mentioned. To find out more about the CWA, take the time to search around the links at http://unionfacts.com/unions/unionProfile.cfm?id=188

THE EMPLOYEE FREE CHOICE ACT

One anonymous email asks you to sign a petition supporting EFCA.

First, opinions on political issues and candidates are personal issues, and we believe that each individual’s opinion needs to be respected. This is one of the strengths of our company, and a basic tenet of democracy.

We are concerned about the EFCA because it will infringe on an individual’s right to express their opinion in a secret ballot government conducted election.

Under this legislation, employees do not get to vote in a secret ballot election but rather if a union gets 50%+1 of the employees to sign a union authorization card all 100% are considered unionized – without a vote. In fact, 49% + X may not even have a voice in the decision or process. And it is possible that any union authorization cards signed today may be held by a union and count as a ‘yes’ vote if the law changes. People may be stripped of their right to vote “no” after signing a card today.

We are also concerned that employees may lose their voice in the workplace under this legislation. Under current law, a company and union negotiate a contract to completion and then the employees get to vote yes or no on accepting the terms and conditions of the contract. Under this proposed legislation, the company and union are to negotiate for a specified time period and if an agreement is not reached, a federal arbitrator will decide the content of the contract. The employees get no say. That denies employees the right to vote on accepting or rejecting the contract.

We are also, concerned that EFCA may have a negative impact on Best Buy’s business model. Our business model works because we can deal directly with our employees and react quickly to changing business needs. The introduction of a third party into that relationship, may limit our ability to serve our customers in the way that we do now.

We encourage each of you to learn as much as you can about EFCA, and to form your own opinion about whether or not you believe it is something that is in the best interest of our brand and our company.

You can also express your opinion, whatever it may be, to the anonymous email authors.

If you disagree with the anonymous senders, it is your decision and you can show your disagreement in any lawful manner including responding to the emails of the anonymous senders. If you agree with the anonymous senders, it is your decision and you can show your support in any lawful manner.. It is your choice.

Let me say that we are not afraid of unions at Best Buy. We truly believe that union representation is not in the best interests of the company, our customers or our employees. If you have any issues, concerns or ideas please do not hesitate to talk to your immediate supervisor or reach out to me.

In closing, let me say that we are betting the farm on our employees. What we are concerned about is putting something or someone between our employees and their supervisors that eliminates transparency, honesty and our ability to win with our customers by creating a world class experience for each of our employees. Feel free to reach out share your thoughts, ideas or concerns to me at anytime. You can contact me at Christian.Babb@BestBuy.com.

Thank you,

Chris Babb

(Photo: ob1left)

The owner kept the monkeys as pets, but saw one of them copying him one day, so he handed him a hot towel and watched him bring it to a customer. Now he's deliberately training three more, which actually concerns us a little. Two monkeys is hilarious, but put five monkey waiters together and you're risking a monkey union, which we imagine won't be quite so enjoyable—imagine Sally Field throwing her poo at the other factory workers instead of scribbling on cardboard.

"The Amazing Monkey Waiters" [Daily Mail via MetaFilter]

These flight simulator jockeys want more fuel, but that isn't likely to happen anytime soon even with oil at $117 a barrel and crashing fast. The FAA finds the situation perfectly acceptable.

"We can't dabble in the business policies or the personnel policies of an airline," said FAA spokesman Les Dorr. He said there was no indication safety regulations were being violated.

The September 2005 safety alert was issued by NASA's confidential Aviation Safety Reporting System, which allows air crews to report safety problems without fear their names will be disclosed.

With fuel prices now their biggest cost, airlines are aggressively enforcing new policies designed to reduce consumption.

Just look at the complaints flooding into NASA's Aviation Safety Reporting System:

"I know our program manager is ranking captains on landing with less fuel. I don't care to be ranked. I think this is a safety problem and I believe fuel is your friend," the captain said. "Looking back, I would have liked more gas yesterday, and I was already carrying tanker fuel. If I wouldn't have had this extra there would have been real problems."

The captain of a Boeing 747 said he began to run low on fuel after meeting strong headwinds over the Atlantic en route to JFK in New York in February. After contacting his company to discuss a refueling stop, the captain said he was told by his operations manager that the flight actually needed less fuel than had been loaded on board and would have enough to get to JFK without stopping.

But by the time he reached JFK, his fuel was "far below my comfort zone and probably less than the minimum fuel required by the FARs (federal aviation regulations)," the captain said. "Our fuel situation had not become critical yet, but had we had any delay, I would have had to declare a fuel emergency."

"I am not sure if the 'flight plan' as given to me by my company was a real flight plan, or if they were just telling me it was so that I would continue to JFK ... thus saving them time and expense. ... In the future, if such a situation presents itself again, I will divert to my initial destination regardless of what my company says I can do. The safety of my crew far outweighs any financial burden to the company."

The captain of a Boeing 737 en route to Fort Lauderdale-Hollywood International Airport in February said he was forced to divert in bad weather to Palm Beach International Airport to refuel because less than the normal amount of fuel for the flight was loaded before takeoff.

"This was probably the new fuel-saving initiative by the company management to save money," the captain said. "North-South operation is very unpredictable along the East Coast. I don't think this is a place where we should skimp on fuel."

The captain said he had a "lengthy discussion" with his company's dispatcher "relaying my opinion on the reduced fuel load and my suggestion not to compromise fuel loads in and out of Florida." But the captain said he received the same reduced amount on his next flight.

"So much for my professional input!" he said.

The airlines have made it clear that pilots who don't stop whining and start flying will be fired.

American notified dispatchers July 7 that their records on fuel approved for flights would be monitored, and dispatchers not abiding by company guidelines could ultimately be fired.

Union officials responded that "it appears safety has become a second thought" for the company. American and US Airways blame the complaints on labor negotiations - both are in contract talks with the complaining unions.

Look people, it's been 18 years since a plane crashed because it ran out of fuel. That means there isn't a problem anymore. Besides, 85 people survived.

Pilots forced to fly low on fuel worry about safety [AP]
Pilots' reports on low fuel [AP]
Avianca Flight 52 [Wikipedia]

From Macy's own press release yesterday afternoon:

An internal investigation conducted by Macy's, however, discovered that no Macy's goods were found in Jin Shun. But a factory named Zheng Da Inc. in Long Island City, which also was inspected by the Department of Labor and also cited for labor law violations, was making apparently counterfeit goods with labels from a Macy's private brand. These goods, which were neither ordered nor authorized by Macy's, were private brand prints from previous seasons and of inferior quality to those made to Macy's specifications. Macy's, Inc. is considering legal action against the owners of the Zheng Da factory for unauthorized manufacturing of counterfeit goods under a label owned by Macy's.

Moreover, independent third-party monitors retained by Macy's twice inspected the Jin Shun factory in 2007 as Macy's was evaluating potential suppliers for its private brand merchandise. In both instances, the Jin Shun facility was rejected and removed from consideration because of incomplete employment record-keeping. All Macy's vendors are required to conform to the company's stringent Vendor/Supplier Code of Conduct that sets out specific standards and requirements for any vendor doing business with Macy's.

As for the other companies involved in the story—the Gap, Banana Republic, Urban Apparel, and Victoria's Secret—we've seen no similar statements so far.

"Macy's Goods Were Not Produced in Long Island City Sweatshop" [Marketwatch]
(Photo: Eddie~S)

“It’s fair to say we have been less in-your-face,” said David Nassar, the executive director of Wal-Mart Watch, which had hammered the company in stinging newspaper advertisements and provocative reports with titles like “Shameless: How Wal-Mart Bullies Its Way Into Communities Across America.”

The mellowing of the anti-Wal-Mart movement is an unexpected development for the retailer, whose public image and share price were bruised by the well-financed union campaigns. On Friday, when the chain holds its shareholder meeting in Arkansas, investors are likely to applaud Wal-Mart for fending off these detractors.

“It definitely has helped the company,” a retail analyst at Deutsche Bank, Bill Dreher, said. “Those attacks hurt Wal-Mart.”

Apparently, the groups think they can catch more flies with honey — and have started to draw up proposals for heath plans and are offering other free advice to Walmart. The NYT says Andrew L. Stern, the head of the Service Employees International Union, which provides the majority of financing to Wal-Mart Watch, has been meeting with CEO H. Lee Scott Jr. to talk "heath care crisis" since 2006.

Weirder still, Walmart itself has been cooling down the counter attacks...

Over the last several months, the company has shut down a campaign-style war room set up in 2005 to do battle with Wal-Mart Watch and another group, WakeUpWalMart.com, which is financed by the United Food and Commercial Workers Union.

And Wal-Mart has disbanded an advocacy group, called Working Families for Wal-Mart, intended to rally support for the company (and serve as a counterbalance to the anti-Wal-Mart groups). A company spokesman would not comment for this article.

Is this peace in our time?

Wal-Mart’s Detractors Come In From the Cold [NYT]
(Photo: yarnzombie )

Workers Picket Verizon Again Over Customer Service [Tampa Bay Online] (Thanks to Jefro!)
(Photo: Getty)

"Verizon is not letting us do our jobs, and not letting us take care of the customer," said Doug Sellers, president of the union that represents Verizon call center and repair workers, the International Brotherhood of Electrical Workers, Local 824. "Customers are waiting up to 10 days to get their phone lines fixed ... If you have something as simple as static on your line, that could be out 10 to 15 days.

Union Protests Verizon's Neglect Of Copper: Focusing resources on FiOS comes with a cost [DSL Reports]
(Photo: Getty)

Crandall either reflects poorly on American Airlines, or the dollar-driven management style that makes Wall Street giddy. Crandall's successor, Donald Carty, was ousted for his own cost-saving strategy: asking unions to accept almost $2 billion in salary cuts while showering executives with lavish retention bonuses. Something to keep in mind next time you ask for peanuts or a pillow.

The enlightening clip comes from NBC travel maestro Peter Greenberg's excellent two-hour behind the scenes look into American Airlines, which occasionally airs on CNBC.

Wonder What Goes On Behind the Scenes at the Airlines? [Peter Greenberg]

United's pilots union blamed management for the poor operational performance over the holiday period.

"They have pared employee staffing to the bare minimum, making them unable to respond to even well-anticipated weather events," the Air Line Pilots Association (ALPA) said in a newspaper ad that ran on Sunday.

United disputed ALPA's claim, saying it had 115 more pilots in December than it did a year earlier. That equates to a 2 percent increase in the number of pilots, despite a 1.5 percent decrease in flying, United's McCarthy said.

Congress will likely put an end to the strike in less than a week because of how crucial Amtrak and its employees are to the nation's transportation infrastructure.

The disruptions in service would affect some commuter rail and freight lines, as well as Amtrak's passengers — about 25 million a year. Many commuter rail lines use Amtrak-owned track between Washington, D.C. and Boston, and many use Amtrak employees to operate trains. Chicago's busy Union Station, for example, would be shut down by a strike because it depends on Amtrak workers. Some freight that travels on Amtrak-owned track on the East Coast would also be stopped if Amtrak employees go on strike.

The Industrial Workers of the World—the union that's been campaigning to organize Starbucks employees for a few years now—claims the chain "threatened to terminate a worker for union activity and denied union members access to the store bulletin board."

Starbucks has until this Friday, September 28th, to settle the Michigan case or proceed to a Labor Board trial as in New York.

In the meantime, Starbucks just lost a motion to defeat a class action from 900 managers seeking overtime pay, and is being investigated over whether it failed to honor the terms of a 2006 settlement involving other anti-union conduct in Michigan.

We suppose Starbucks could start offering $4 pounds of coffee to its employees, but somehow that feels less satisfying than full medical coverage. So remember to tip your barista—that tip box might be doubling as the staff insurance pool.

"Starbucks: More Charges of Union-Busting" [Business Week]

RELATED
Industrial Workers of the World

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Macy's workers grieve in black [Business Courier]
(AP Photo/David Zalubowski)

Under United's plan, flights grounded for more than 4 hours before take-off or held waiting for 90 minutes after landing will be declared "flights of note" and passengers will receive 20% coupons and a $10 meal voucher.

"Flights of note? Who are they trying to kid? Trust us when we say flight attendants won't be whistling while they work on hot, minimally staffed, dirty airplanes full of understandably disgruntled passengers," said Greg Davidowitch, president of AFA-CWA at United Airlines. "All United workers will be doing their best this summer. But no matter how hard flight attendants, pilots and other employees work we will never be able to make up for the operation management built like a house of cards."

"Flight attendants know first hand the frustrations of United's customers. We encourage Congress to take action for passenger rights. It's clear that United management either refuses or has no ability to provide even the most basic service; getting from point A to point B," Davidowitch stated.

Flight Attendants Advocate for Passenger Rights (Press Release) [PR Newswire]
(Photo: Drewski2112)

"With the two verdicts and more than 50 pending cases, "I think it reinforces that this company's sweatshop mindset is a serious problem, both legally and morally," said Chris Kofinis, a spokesman for WakeUpWalMart.com, a union-financed group."

2 +50 = 52, wow, that's enough to have more than one pending labor lawsuit in every state.

"Wal-Mart Loses Suit" [NYT] (Thanks to AcilletaM!)

At left is a snip from the coupon union members present at a Cingular store. Note its curious byplay of both the creepy and the lame.

Reader Stephanie found the pro-union splash page through an ad on Salon, a site read daily by bricklayers, electricians and carpenters.