Consumerist Undercover At IDT Energy: Table Of Contents

Consumerist Undercover At IDT Energy: Table Of Contents

In case you missed any of 7-part undercover report on IDT-Energy, Midtown Promotions, and the fabulous worlds of energy resale and multi-level-marketing, here’s a recap:

Consumerist Undercover At IDT Energy: The Confession

Consumerist Undercover At IDT Energy: The Confession

After only three days with Midtown Promotions, I could already tell that I’d wait weeks, maybe months or a full year before coming upon hard evidence of fraud, if I found any evidence at all. After leaving James and Doreen in the Bronx, I took the afternoon off and went to work on these diaries.

Consumerist Undercover At IDT Energy: The Meltdown

Consumerist Undercover At IDT Energy: The Meltdown

From the moment I met up with James, and Doreen, who was going our way, things began to fall apart. Eric told me to follow James, not Carl, who was going solo. I was to listen to James’ instructions, follow his example, and go to wherever he decided we should spend the day. Today was Mt. Vernon, NY, almost 90 minutes from the offices of Midtown Promotions.

Consumerist Undercover At IDT Energy: Status Report

Consumerist Undercover At IDT Energy: Status Report

If you’re just now tuning in, we’ve been doling out daily pieces of our multi-part investigation into IDT-Energy. They’re an energy reseller in the New York area and we’ve received multiple complaints about their salesperson’s dressing as ConEd workers and doing other funny stuff at the door to get people to sign over. So we sent in Brian Fairbanks undercover to get hired at Midtown Promotions, a direct-sales marketing company IDT-Energy contracted to get subscribers.

Consumerist Undercover At IDT Energy: The Meeting

Consumerist Undercover At IDT Energy: The Meeting

Before the morning meeting started, I left my man-purse on a set of boxes right by the blackboard, with the microphone discreetly poking out of the pocket.

Consumerist Undercover At IDT Energy: Let's Get Juiced

Consumerist Undercover At IDT Energy: Let's Get Juiced

I staggered into Midtown Promotions at 10am on Wednesday. Seeing as how people were only trickling in for the morning meeting, the receptionist and another office assistant gave me some papers to fill out and sign. (Note: all spelling errors/typos are as they appeared…)

Consumerist Undercover At IDT Energy: The Day Of O

Consumerist Undercover At IDT Energy: The Day Of O

I sat in the offices of Midtown Promotions, watching the receptionist field calls from job prospects, still surprised at having been one of those callers not even twenty-four hours prior.

Consumerist Undercover At IDT Energy: The Job Interview

Consumerist Undercover At IDT Energy: The Job Interview

Midtown Promotions has no yellow pages entry, no website, and no apparent internet job postings. Cruising their profile on Rip Off Report, a site where, natch, consumers file complaints against companies they feel ripped them off, I found a number for Midtown Promotions main office. It took several discussions with the editor of The Consumerist before we felt we nailed down the approach to the first phone call…

Consumerist Undercover At IDT Energy: Day One

Consumerist Undercover At IDT Energy: Day One

For months, readers have told The Consumerist of fake Con Edison employees showing up on their doorstep. The story is always the same; they open their door to find people in Con Ed outfits almost demanding that the customer sign a form to save 7% on their bills. The “Con Ed” employee then demands to see the bill and thrust their fingers at the part where it says you can save by switching to an alternate energy supplier. But they don’t actually work for Con Ed; in fact, they work for IDT Energy.

The Consumerist Goes Undercover At IDT Energy

The Consumerist Goes Undercover At IDT Energy

For nearly a year, we’ve told you about door-to-door salesmen trying to get New Yorkers to switch to IDT Energy, pretending to work for ConEd.