Consumerist
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continental airlines
Continental Puts 10-Year-Old Child On The Wrong Plane
UPDATE: Continental Offers Free Flights, Frequent-Flyer Status To Misrouted Child's Family
Sure, airlines misroute luggage all the time. But how about misrouting a ten-year-old girl to the wrong state?Yesterday, Jonathan's ten-year-old daughter boarded a plane from Boston to Cleveland to visit her grandparents. She flew as an unaccompanied minor, meaning that her family paid an extra fee for airline staff to keep an eye on her and make sure she was taken care of and ended up where she needed to be. They didn't. She ended up on a plane bound for Newark, NJ. More »
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