Isotoner/Totes Refunds Warranty Replacement Shipping, Sends Bonus Umbrella

Isotoner/Totes Refunds Warranty Replacement Shipping, Sends Bonus Umbrella

Tracey tells Consumerist that she bought an emergency Totes umbrella which broke disappointingly soon after purchase. She sent it in for a warranty replacement, and was surprised when the company not only refunded her shipping, but sent two new umbrellas to replace her defective one. [More]