While it might not seem like there’s a direct link to same sex marriage and our country’s biggest businesses, even before the Supreme Court of the United States ruled today that marriage is a constitutional right for any American, many major companies came out in support of same-sex marriage, saying those rights help them do business better. Today, some of those companies — and more — spoke out in celebration of the landmark ruling. [More]
Every city has its own rules on how Uber drivers are allowed to operate, and in New York City that means black and livery cars can’t cruise around trying to pick up passengers on the streets. As such, officials impounded the cars of 496 Uber drivers this spring in a crackdown on illegal pickups. [More]
Now that app-based ride-hailing services make the barrier of entry to the taxi business as low as “yep, I own a car, I try not to hit things with it, and I am not a criminal,” traditional ideas about who is an “employee” may have to change. This week, a decision by the California Labor Commission declared a former driver for Uber, which could be very expensive for similar companies if the decision holds up on appeal and applies to the rest of their fleet. [More]
New business ventures sometimes have unexpected problems. As ride-hailing service Uber tries to expand its business into hauling lunch orders and same-day online orders around, the company has hit some unanticipated problems. For example, some people order lunch when they think they’re ordering a ride, since both are part of the same mobile app. Some high-end retailers couldn’t use Uber driver since their insurance only covers merchandise up to $1,000. [More]
It’s no secret that ride-sharing companies Uber and Lyft have enjoyed a spirited rivalry in recent years. Over the weekend, a security researcher inserted himself into the crosshairs of the two ride-hailing services by exploiting a vulnerability in Uber’s petition website that allowed him to showcase and redirect visitors to Lyft’s homepage, while also changing the content of some petitions. Now he’s warning the company – and others like it – to take precautions when using petition and contest websites, as they might prove to be a welcome mat for malevolent hackers. [More]
Although there are many things that used to require a phone to do that we can now accomplish with an e-mail, a swipe, a tap or a Tweet, there are customer service situations — compromised accounts, dangerous situations and other scenarios — where we still want to be able to reach out and actually talk to a live human being. But unlike many other consumer-facing companies, Uber doesn’t offer a contact phone number or a more immediate way to get in touch with the company besides a support e-mail address. [More]
We’ve covered in the past Uber’s problems with the ride-hailing service’s disabled passengers, which range from ride snubs to service dogs forced to ride in the trunk. It’s worth keeping that in mind when you learn about Uber’s latest change to their driver app to accommodate a different community of people with disabilities: the service is testing changes to its system that make driving for the service possible for people who are deaf. [More]
While some taxi services are using every available square inch of their cars to advertise to passengers and the public, Uber cars have remained ad-free thus far. Some Uber drivers had hoped to make some extra cash through in-car marketing, but the ride-sharing service is saying no.
After rumors earlier this year that Google was perhaps planning a ride-sharing service to rival Uber and Lyft, and that Uber was working on its own driverless cars, it comes as no surprise that Uber might be trying to disentangle itself from relying on Google’s mapping technology: A new report says the company may have bid up to $3 billion to acquire Nokia’s mapping services unit. [More]
Uber Halts Operations In Kansas After Legislature Votes To Mandate Background Checks, Insurance Coverage
It seems like every few months a new city or state announces it will no longer allow Uber to operate in its jurisdiction. But in a slight change of pace, the ride-sharing company is actually taking itself out of the equation in Kansas. [More]
Car-hailing app Uber has racked up another municipality on its list of places where the service has been banned, yet drivers remain on the roads anyway. That distinction belongs to the entire nation of Brazil, where a judge has ruled that providing rides to strangers is the exclusive right of licensed taxi services. [More]
Since opening for business, ride-sharing company Uber hasn’t been content with simply giving customers rides from point A to point B. After dabbling in all kinds of pilot programs including on-demand drop-offs of everyday essentials and courier services, the company seems to have found a second niche: food delivery. And so, Uber plans to expand UberEATS to Chicago and New York this week.
Months after the National Federation of the Blind claimed in a federal civil rights lawsuit that some of Uber’s drivers have discriminated against blind passengers by refusing to pick them up when they had guide dogs — and in one case, allegedly putting a service dog in a car’s trunk — a judge has ruled that the ride-hailing company must defend itself against the suit. [More]
Uber’s latest hurdle to provide service in Europe, where many cities and countries have banned the ride-sharing service, comes in the form of a criminal investigation by Dutch prosecutors. [More]
Even as lawmakers in Oklahoma sign off on a ridesharing service bill that removes protections for gay and transgender passengers, Uber has made it clear that changes to state laws will not alter its anti-discrimination policy. [More]