Consumerist reader Teighlor and her boyfriend tried to sign up for AT&T U-verse but after 20 days of missed appointments and it never getting installed, they returned the equipment and canceled the service. AT&T then deducted $500 from their account for unreturned equipment. [More]
Midnight tonight is the deadline for AT&T U-Verse to come to terms with Cablevision’s Rainbow Media over carriage fees for several channels, including AMC, which is about to debut its new season of its biggest show, Mad Men, next week. Now AT&T is pointing the finger squarely at its opponent in this showdown. [More]
Since you’re reading this on Christmas Day, there’s a reasonable chance you’d agree that losing internet access for a week is tantamount to going without food or showering. [More]
–>Tipster David sends us that U-Verse customers are going to see a $5 spike in costs at the start of February. AT&T has yet to explain why, so I’m assuming it is Sith-related.
Another of AT&T’s big metal cable boxes placed on people’s lawns has exploded. The system’s lithium-metal-polymer batteries are the culprit, prompting AT&T to replace 17,000 of them. Four of the U-Verse cabinets have exploded since the program began.