Watch Out For Card Skimmers On Post Office Kiosks

Watch Out For Card Skimmers On Post Office Kiosks

Automated Postal Centers (APCs) are kiosks that are available when post office lines are too long, the service counter is closed, or you want to avoid bothersome human interaction. They’re set up very much like ATMs that print postage instead of dispensing cash. Like any other machine that accepts debit cards and is accessible to the public, APCs have been the target of card-skimming scammers. [More]

My Post Office Stacks Mailed Packages On Lobby Floor, Shrugs

My Post Office Stacks Mailed Packages On Lobby Floor, Shrugs

Reader C. visited the post office recently, and what he saw upset him. The good news was that his post office was doing brisk business. It was early in the morning still, but it received a lot of packages. The bad news was that these packages were piled on the floor in the lobby. [More]

(Jenna Belle)

Insider Holiday Mailing Advice From A U.S. Postal Service Worker

The United States Postal Service shared some useful holiday mailing tips with us a few weeks ago, with some sensible suggestions to help you get your packages to their destinations faster and with a minimum of fuss. An anonymous postal worker complimented that list, but told us that she had some additions of her own: insights that can only come from behind the counter.  [More]

Postal Worker Pleads Guilty To Stealing $450,000 Worth Of Mailed Jewelry

Postal Worker Pleads Guilty To Stealing $450,000 Worth Of Mailed Jewelry

Pawn shops in the Cash America chain sent packages including precious jewelry to a repair and refurbishment center Fort Worth, Texas, but starting in 2011, many packages never reached their destination. Why was that? It took a two-year investigation to find the culprit, a worker at a processing and distribution center in North Texas. He pleaded guilty this week in federal court. [More]


Ashes Found: NH Man Won’t Spend Eternity In Bowels Of Postal System

While relaxing in his favorite fishing spot in Key West, Florida, a New Hampshire man told his wife that this was his idea of heaven on earth, and he wanted to have his ashes spread there. He died suddenly earlier this year, and his widow tried to follow his wishes. [More]

(So Cal Metro)

USPS Gets Express Mail Package To Post Office At 11:45, Says ‘Good Enough’

U.S. Postal Service Express Mail carries a guarantee: your package will arrive by noon the next day after it’s accepted at the post office, depending on what time you hand it over to a clerk in person. Okay. The problem, as Consumerist readers have learned, comes in when your package arrives late and you actually try to cash in this guarantee. [More]

Where did they go?

Is The USPS More Likely To Lose Boxes Emblazoned With The Word ‘Atheist’?

Here’s something odd. Would you think that packages would get lost more or less often according to the brand on the box or the words on their packaging? That shouldn’t be the case. A German company that sells handmade, minimalist shoes, did a cool branding thing and uses tape with the company’s name printed on it to seal their shipping boxes. That company’s name? “Atheist.” They noticed that a lot of packages sent to the United States were significantly delayed, and wondered why that was. So they conducted an experiment. That experiment proved that if you want a package to get lost, brand it with the word “ATHEIST.” [More]

(Great Beyond)

Rallies Supporting Saturday Mail Delivery Held Nationwide, But Are They Pointless?

Last week, Congress passed a budget bill that keeps the federal government going until the end of the federal budget year on September 30, and averts the scary and inconvenient consequences of a government shutdown. That’s good. There’s an interesting provision, though: like past budget bills, it specifically says that the U.S. Postal service can’t cut back on mail delivery, which it had planned to do in August. Oops. But while groups of letter carriers and supporters held rallies nationwide yesterday, has the crisis been averted? Yes. No. We’re not really sure. [More]

(Great Beyond)

U.S. Postal Service Promises Express Mail Money-Back Guarantee, Won’t Give It To Me

The U.S. Postal service guarantees delivery on Express Mail packages, but what does that guarantee really mean? Danny sent an Express Mail package that he claims was well within the rules: he ordered the postage through PayPal, but handed it to a clerk at the post office before the deadline. The problem is that since he bought the postage online, his local post office is resisting giving the refund. [More]


Post Office Announces End Of Saturday Delivery, 63% Of Americans Shrug

Despite the fact that some Netflix DVD subscribers will be put out, a new Gallup poll shows that for the most part, Americans are in favor of the U.S. Postal Service’s plan to terminate Saturday mail delivery. The survey showed that 63% of Americans are in favor of ending Saturday mail as a way for the USPS to help fix its financial woes. [More]

(Studio d'Xavier)

My W-2 Arrives Ripped Open, Only Tax Cat And I Care

Ultimately, we’re all responsible for our own fates. That’s what David learned when an important tax document arrived in his mailbox with his Social Security number and name exposed. It didn’t come in a “sorry we damaged your mail” envelope like most mangled letters do, so he was suspicious. Maybe someone had ripped it open to get his info. Maybe a postal employee had mangled it, but forgot to put it in an apologetic envelope. Whatever had happened, surely the postal service, credit bureaus, and police would have answers for him, right? Right. [More]


Insider Explains Why FedEx SmartPost Is So Terrible

The overwhelming crappiness of FedEx Smartpost as a shipping method is a frequent topic around here. But why is it so terrible? We could have guessed that a partnership between ostensible rivals FedEx and the U.S. Postal Service might not work so well, but one reader with inside knowledge about why it’s so terrible reached out and shared their knowledge with us. The basic reason? The labels are terrible, and confuse the equipment. [More]


Mail Carrier Puts My Package In Someone Else’s Rural Mailbox, USPS Calls It ‘Delivered’

H. lives on a rural mail route, and her mailbox is secure, with a lock and a slot just big enough to slide letters through. When a package containing an expensive camera lens went missing recently, she learned that her mail carrier had put the package in the “parcle box.” The what? Oh, the unused but not secure mailbox on her street that some neighbor wrote “parcel box” on a long time ago. H. had no indication that her package had been placed in the box until the mailman left her a note about it. By then, the box had already been stolen. The post office, for its part, insists that the package was delivered as addressed. [More]

Another Seller Swears Off eBay Forever

Another Seller Swears Off eBay Forever

There was a time, around approximately 2001, when eBay was a global marketplace where you could easily and efficiently unload items with any market value that you wanted to get rid of. Now, it’s more of a global flea market full of scams and villainy. eBay and its old accomplice, the U.S. Postal Service, worked together to make Keith’s old iPhone disappear into the ether. [More]

NewEgg Sends Package To Wrong Address, Shrugs

NewEgg Sends Package To Wrong Address, Shrugs

When Jessica placed her NewEgg order, she provided them with a shipping address. This turned out to be a waste of her time, since NewEgg just went ahead and picked an address to send the package to out of her PayPal account. Not the one associated with her credit card, or her primary address on the account. Certainly not the address where she actually lives. Their customer service representative’s solution? Wish really, really hard that the person who ultimately received the package would return it so she can get a refund. She hung up and called back until she got someone competent. [More]

USPS Turns Box Into Accordion, Hopes You Won't Notice

USPS Turns Box Into Accordion, Hopes You Won't Notice

When Chris received this package in the mail, he assumed that his mail carrier had crammed it in his mailbox with overwhelming force. That wasn’t the case, though. The truth is more mysterious and much weirder. [More]

Post Office's Plan To Save Itself Involves Cutting Jobs, Ending Saturday Delivery & Raising Stamp Prices

The U.S. Postal Service is in danger of losing billions of dollars in the next few years, so in an attempt to check that money leakage, they’ve proposed some drastic measures, including cutting more than 150,000 jobs. [More]

Here Are The Tattered Remains Of An Attempt To Mail Some Textbooks

Here Are The Tattered Remains Of An Attempt To Mail Some Textbooks

Victoria mailed some textbooks worth $275 in what seemed like secure packaging. The postal service returned the packaging to her, but the textbooks were never seen again. She opted not to insure the package, figuring that no one could do that much damage to heavy hardcover textbooks. She was overly optimistic. [More]