Consumerist
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coupon codes
@Couponbot Serves You Coupons Via Twitter
Shoppers are getting online coupon code crazy, with searches for promo codes up 55% from last year. But why waste your time Googling when you could be watching thewebsiteisdown.com and an armada of Twitter agents are searching for coupons on your behalf? More » -
spam
Now Report Spammers On Twitter With A Single Click
It used to be that when you were followed by a spammer on Twitter, you had to go report them by sending a direct message to Twitter's official spam account. Now they've updated their reporting system, so all it takes is a single click. Have fun turning in the bots! More » -
privacy
Great, Your Doctor Is Talking About You On Facebook
Apparently the new generation of med students aren't as concerned as you might like them to be about sharing your medical information on Facebook or Twitter, says Time. More » -
follow-ups
10 Extinct Twitter-Types Thanks To New Terms Of Service
Instead of cranking out cumbersome terms of service Magna Cartas that only lawyers will actually read, Twitter should follow the lead of Mashable and just come out and say what types of users it's attempting to get rid of. More » -
twitter
New Terms Of Service For Twitter
Twitter has just posted new terms of service clarifying a few points that have come up now that the service is popular and stuff. They've changed the terms to clarify a few points, such as advertising (they retain the right to advertise) ownership (you own your tweets) and rebroadcast (they can retweet you far and wide.) [Twitter Blog] -
what warranty department?
Funai Knows TV Broke Under Warranty, Hopes You Go Away
UPDATE: Funai Finally Answers The Phone, Offers Refund For Dead 5-Month-Old TV
Back in February, Funai put a Consumerist reader on hold for two and a half hours before telling him that there was nothing they could do about selling him the entirely wrong DTV converter box. Now Funai has decided to head those long hold times off at the pass, and their warranty division has stopped answering the phone entirely. More » -
twitter
Logitech Replaces Mouse Under Warranty When Tweeted At
Everyone is tired of hearing about Twitter. It's not the newest and shiniest communications tool anymore, and stories about its effectiveness in customer service aren't novel anymore. Reader Ryan is tired of hearing about Twitter, but he shared a story with Consumerist about how Logitech only replaced his mouse under warranty after he tweeted at them. More » -
follow ups
Twitter Lawsuit Company Tells Its Side Of Story
Horizon Realty, the Chicago company that sued a former tenant for libel after she posted an offhand remark about them on her Twitter account, must have felt the full effects of Internet notoriety today. Jeff Michael—who was quoted in the Chicago Sun-Times saying that Horizon was a "sue first, ask questions later" sort of company—has issued a response. Click here to read it (PDF). The short version: he says the tenant in question sued them first (about a month after the tweet in question), and they're all in deep disagreement about any existence of mold in the apartment. (Thanks to Alyssa!) More » -
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lawsuits
Tenant Sued After Using Twitter To Complain About Moldy Apartment
If the the puiblic didn't read Amanda Bonnen's Twitter feed before, they will now, thanks to a defamation lawsuit brought against her by Horizon Group Management in Chicago. More » -
twitter
Complaining Via Twitter Works When Comfort Inn Won't Listen
Kristy and her husband were dissatisfied with their recent Comfort Inn stay while on vacation in southern Utah. The hotel manager resolved their cleanliness concerns, but then threatened to revoke their discount if they complained to corporate. Kristy tried to get her message across to the people in charge through the usual channels, and it seemed that nobody wanted to listen, Finally, she posted about the situation on Twitter and got the resolution she was looking for. More » -
Usually, to follow someone on Twitter, you click "Follow." So why does Walmart have a 3,379-word terms of use specifically for their Twitter accounts posted on the company Web site? Seriously, we're asking, because no one has any idea. [BoingBoing]
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Dave Carroll's "United Breaks Guitars" song and video EECB appears to be having the desired effect. Check out this tweet from United. [Twitter] (Thanks to Chris!) Update: Dave Carroll responds.
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twitter
No, You Can't Get Rich Quick Via Twitter
The Better Business Bureau warns job-hunters and other money-seekers that no, you can't earn massive amounts of money through secretive Twitter tricks. More » -
free stuff
Free Food From Pizza Hut Via Twitter And Facebook
The new Pizza Hut social media intern has her first assignment, and it's to give out codes for free stuffed pizza rolls to the company's followers on Twitter and Facebook. Let's hope they've planned ahead better than KFC did. [Mashable] (Thanks, David!)
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badvertising
Furniture Store Habitat Caught Exploiting Iran Via Twitter
BBC News reports that the furniture chain Habitat is very, very sorry for using keywords such as "Iran" and "Mousavi" to drive sales via Twitter. The tweets were posted last week and have since been removed, but in case you missed the poetry of this particular brand of badvertising, here's one sample: #MOUSAVI Join the database for free to win a £1,000 gift card! More » -
twitter
How To Use Twitter To Get A Company To Solve Your Problem
Here's a new trick for getting satisfaction from a reluctant company, using Twitter. We can call this one "tweet to power."
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time wasters
At Ease, Facebook, Twitter: Soldiers Can Access You On Base Now — MySpace? Not So Much
The Army's network administrators have stopped blocking base access to social networking sites including Facebook, Twitter and Flickr, as well as personal e-mail accounts, Wired reports. More »
New York, 12:59 AM
Sun Nov 22
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